Support No new alerts and one reoccuring one repeating hundreds of times

Petester · Jan 26, 2019

Hi guys

Not sure if this is tied in with the new Auto refresh module that was added but happened at the same time .
See screen grab from yesterday . Still there now . Just hundreds of repeating alerts for the same thread.
5 pages and more
No alerts since . Just this reoccurring single thread. Other alerts stopped as soon as this random one popped up.
Any ideas what's going on ? I have alerts set up for various sub forums but since this thread has taken over my alerts , nothing else registers.

Thanks

Petester · Jan 26, 2019

Just an update. No new alerts.
Tried unwatching and then watching sub forums again .
Tried deleting my browser cache.
Logged in via a different browser
Logged in on another computer.

Nothing I've tried works since that repeating thread mentioned above started showing up.

Ageless_ZA · Jan 26, 2019

@Petester How about now?

Petester · Jan 26, 2019

Thanks Lets me see in a few minutes. nothing yet

Ageless_ZA · Jan 26, 2019

Did you get this alert? Anything prior to this won't show up

Petester · Jan 26, 2019

no i didnt.. No new alerts since that guys post

Petester · Jan 26, 2019

Proof

ScorpioMan · Jan 26, 2019

@Ageless_ZA , notification test

YourBoetNate · Jan 26, 2019

Deleted comment.

Ageless_ZA · Jan 26, 2019

@ScorpioMan86 test

Petester · Jan 26, 2019

Thanks . All working again . Well done chaps !

Ageless_ZA · Jan 26, 2019

@Petester Tagged?

Petester · Jan 26, 2019

Nope tagging didn't alert me but other posts Ive commented on are coming up under alerts

Ageless_ZA · Jan 26, 2019

Hmmm Thanks.

Petester · Jan 26, 2019

Actually i see my alerts for watched forums arent working , ones I comment in do alert me

ViVceptioN · Jan 26, 2019

Ageless_ZA said:
Hmmm Thanks.

No you

Petester · Jan 27, 2019

Nothing has changed. Still no Alerts on Sub-Forums / Threads I'm watching.
Only ones I comment in do alert me.

This hasn't changed since I got that reoccurring thread as per first post on Thurs.
Not the end of the world but not sure what else to do. Tried everything.

Toxxyc · Jan 28, 2019

Guys, we're in a teething stage. The forum software was updated over the weekend and there's a lot of new stuff and a ton of stuff that changed. It broke some of our layouts, themes and even add-ons, so please bear with us as we work through the lot of the issues!

Petester · Jan 28, 2019

Toxxyc said:
Guys, we're in a teething stage. The forum software was updated over the weekend and there's a lot of new stuff and a ton of stuff that changed. It broke some of our layouts, themes and even add-ons, so please bear with us as we work through the lot of the issues!

Yes I understand that

. I started the thread before the updates. Was just meant as an update on the thread.

I know you guys and resident Polizei, are doing fantastic work and It's sincerely appreciated.
Honestly don't know how you find the time and is a very selfless act, so thank you !!

Ageless_ZA · Jan 28, 2019

@Petester please see if the alerts are back and working on your side?

Petester said:
Yes I understand that . I started the thread before the updates. Was just meant as an update on the thread.

I know you guys and resident Polizei, are doing fantastic work and It's sincerely appreciated.
Honestly don't know how you find the time and is a very selfless act, so thank you !!

Off-The-Chart · Jan 28, 2019

also no alerts in regards to WATCHED

was weird.... turned it on for SUB-CAT and someone replied a minute after and I got the alert.... after that nothing

EDIT: just as I type this I get an alert, however missed a few before

Ageless_ZA · Jan 28, 2019

Off-The-Chart said:
also no alerts in regards to WATCHED

was weird.... turned it on for SUB-CAT and someone replied a minute after and I got the alert.... after that nothing

EDIT: just as I type this I get an alert, however missed a few before

That's due to me fixing it at the time.

Petester · Jan 28, 2019

Ageless_ZA said:
@Petester please see if the alerts are back and working on your side?

Hi. 2 alerts came through from new posts but going into the sub forums I'm watching I see nearly all haven't come up.
We are making progress

Petester · Jan 29, 2019

Just an update . Still no Alerts. I've got a couple that's all. I'm purposely watching all major forums so should be getting about 50 or more a day.
Tested on all Windows browsers, even Android ,so it can't be an external thing.
Still I seem to be the only one having this problem ? Very weird .

Toxxyc · Jan 29, 2019

You working on Tapatalk?

Petester · Jan 29, 2019

Toxxyc said:
You working on Tapatalk?

No I don't use it at all

Off-The-Chart · Jan 29, 2019

Petester said:
Just an update . Still no Alerts. I've got a couple that's all. I'm purposely watching all major forums so should be getting about 50 or more a day.
Tested on all Windows browsers, even Android ,so it can't be an external thing.
Still I seem to be the only one having this problem ? Very weird .

nope, not the only 1

for testing I watched the GPU section and I received like a handful out of the many replies that were posted

haven't done it to any other sub-cat though

Petester · Jan 29, 2019

Off-The-Chart said:
nope, not the only 1

for testing I watched the GPU section and I received like a handful out of the many replies that were posted

haven't done it to any other sub-cat though

I'm not alone

Just as an exercise I am watching about 8 sub forums ( ie : GPU . CPU, Laptops etc ) and I've only had about 4 alerts last day or so. Mine started before the upgrade as in first post when i got well over a 100 alerts for the same thread. Something happened due to that, because no more came in.

Petester · Jan 30, 2019

Today's daily update brought you by Petester Productions.
Special thanks to our sponsors. Pete's Peter Bread and Peteza's - Packed with Carb.

So the only Alert I am getting is for the Xbox Forum I am watching. That seems quite consistent.
All other watched Forums absolutely no Alerts.
Forums I comment in I always get an Alert.

Anyone got a magic wand ?

ian_stagib · Jan 30, 2019

Petester said:
Today's daily update brought you by Petester Productions.
Special thanks to our sponsors. Pete's Peter Bread and Peteza's - Packed with Carb.

So the only Alert I am getting is for the Xbox Forum I am watching. That seems quite consistent.
All other watched Forums absolutely no Alerts.
Forums I comment in I always get an Alert.

Anyone got a magic wand ?

Just a quick q, have you checked all the alert options under your preferences? https://carbonite.co.za/index.php?account/preferences

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