Negative feedback for cancelling a deal? No transactions were made.

[Chris676]

Hi Carbonites,

Can you get a negative iTrader rating for not going through with a deal? No transactions were made.

I was selling some items and I accepted an offer from someone, however, someone else gave me an offer I couldn't refuse. So I politely told this to the initial person and their immediate reaction was to tell me they are giving me a negative rating. 5 mins later it was posted, which makes me believe they did it more out of anger. I have been nothing but polite and cordial with this person and they still posted it.

I will admit I told the person a couple of hours before meeting, which is enough time in my opinion. In their iTrader they made it sound like I told them an hour before.

Surely if it was the other way round and the person buying found a better deal they would cancel and go for that one?

If it's in the rules then fine I will accept it but if not can it please be removed?

Thank you kindly.

Chris

 

[ViVceptioN]

Yes

As stated in the rules:

A Feedback rating should be used to rate the experience of a completed deal. For the purposes of Feedback, the deal may be reviewed once both parties have agreed on the deal and the only step left is payment/delivery/collection. Feedback ratings given for deals not reaching this point will be removed. FOR EXAMPLE: You may give a neutral/negative rating because the other party called off the deal, didn't pitch up or sold the item to someone else once you've reached an agreement and they did not reasonably communicate a decent reason for the change of circumstances. There must be proof of the communication or lack thereof. For clarity: there is a distinction between asking someone to hold an item before they make up their mind (not a completed deal) and asking someone to hold something because they have made up their mind and are waiting for something to happen after which they will definitely take it (completed deal). Remember this applies to both seller and buyer.

Accepting a better offer is not a reasonable reason tbh

 

[Chris676]

Alright. Thank you for confirming

 

[Porra]

The rules also state,

"You may not open a thread in the Bad Deals section because the other party called off the deal, didn't pitch up or sold the item to someone else. "

 

[thePridge]

Hi Carbonites,

Can you get a negative iTrader rating for not going through with a deal? No transactions were made.

I was selling some items and I accepted an offer from someone, however, someone else gave me an offer I couldn't refuse. So I politely told this to the initial person and their immediate reaction was to tell me they are giving me a negative rating. 5 mins later it was posted, which makes me believe they did it more out of anger. I have been nothing but polite and cordial with this person and they still posted it.

I will admit I told the person a couple of hours before meeting, which is enough time in my opinion. In their iTrader they made it sound like I told them an hour before.

Surely if it was the other way round and the person buying found a better deal they would cancel and go for that one?

If it's in the rules then fine I will accept it but if not can it please be removed?

Thank you kindly.

Chris

Yep... pulling out of a deal after agreed upon is grounds for a negative i-trade.