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Item not as described as well as defective

FleaDoctor

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Deal Thread URL: [For Sale] - SOLD MSI X470 Gaming Pro Carbon Ryzen ATX Motherboard R2800 | AMD
Seller:
@SirSmokeAlot
Buyer: @FleaDoctor
Description of Bad Deal: Item was not as described as well as defective

During December I bought a motherboard at a premium price. The board was not as described in the ad, it was caked in black house dust. Already this had annoyed me, the seller described it as excellent. However this wasn't the main issue, upon opening the box I discovered the rear mounting plate for the CPU wasn't there, which renders the board unusable and far from excellent condition.

None of this was described in the ad or made aware to me. (perhaps it's my ignorance but when a seller describes a motherboard as excellent one assumes it's good to go, especially one marked at 75% of its new price even when out of warranty) Due to being on holiday with family over December, I had no time to build my PC and then work started with a busy year.

I then contacted the seller to resolve but he didn't seem to possess any urgency in resolving, I had to repeatedly contact him and remind him. I had already suggested we reverse the deal but he no longer had the money to give back to me. Months had gone by, by this point. Eventually, he bought a replacement rear mounting plate from Fruugo on the 7th of March 2024, the item has still not arrived so over the Easter Weekend I made my own plans and found a rear plate from asking around. This is where it gets juicy, after spending a few hours building my PC which I found some comfort in solace for this entire ordeal that I would finally get to use my PC I was met with another problem, you can imagine my excitement being popped like a balloon when I attempted the first power on. No POST, I was met with a CPU error. To clarify, for this build, I had bought a brand new Ryzen 5 5500 and Corsair Vengeance RAM from Evetech which I had pulled right out of the box. For the benefit of the doubt, I attempted to rule out maybe it was an OOB with the CPU so I borrowed my brother's Ryzen 7 5700x CPU and again met with the same CPU error. By this stage, I had said I'd had enough of this experience (who wouldn't after 4 months already?). He offered that he would pay me back over a few months once I sent the board back, I said as an act of good faith he would need to transfer the first payback amount before I sent the board back. Again, no response or attempt by him and back to Defcon 1 status *sound of crickets.

I think the key takeaway here is if one has to play Inspector Cluedo, coincidentally the board has a CPU error, and the CPU backplate was missing from the motherboard indicating that someone had already tampered with the CPU which tells me there was a problem here already.

In terms of ever getting money back out of this, i wait in hope rather than expectation.
 
Hope the bios update sorts it. You're going to need a zen2 cpu to do so though. That board doesn't seem to have a bios flashback function.


Also, okes.. clean your shit before you sell it on... c'mon.

I'm going to start asking for pics of things working and condition.
 
Can't believe someone paid R2800 for a X470 ma se hare.

But yes try bios update also to see if it works and check once you removed your cpu no pins got bent.

Had this before where a pin broke off and it would keep damaging cpu's being fitted.
 
Amd doesnt use a rear mounting plate

Probably means this,

61+GVGWAk0L._AC_UF1000,1000_QL80_.jpg


Which many cooler manufacturers rely on to mount any sort of cooling for the cpu, extremely few provide their own rear mounting.
 
Probably means this,

61+GVGWAk0L._AC_UF1000,1000_QL80_.jpg


Which many cooler manufacturers rely on to mount any sort of cooling for the cpu, extremely few provide their own rear mounting.

Stuff like this really hits me in the feels...

@FleaDoctor If you need these, I can supply 3d printed replacements for the items in the pic for free (bar the shipping).
 
thanks, im taking the pc into a repair center who has access to various other types of CPU's to test. I only have access to my Ryzen 5 5500 and a ryzen 7 5700X. This particular model of board doesn't have option to update BIOS without a CPU. @Dropforg3d, thanks for the generous offer, I managed to come right after asking around.
 
Can't believe someone paid R2800 for a X470 ma se hare.

But yes try bios update also to see if it works and check once you removed your cpu no pins got bent.

Had this before where a pin broke off and it would keep damaging cpu's being fitted.
frustrating part for me is, for an additional R1000 i could have bought the same board brand new from evetech and along with it the three year warranty. I checked the CPU and all is still well with the pins.
 
frustrating part for me is, for an additional R1000 i could have bought the same board brand new from evetech and along with it the three year warranty. I checked the CPU and all is still well with the pins.

Evetech is banned here for a reason - Food for thought.
 
@SirSmokeAlot I think your response to this is urgently needed. I'll give you 24 hours. @FleaDoctor Please message him if you can and tell him the admins are waiting for his side of the story
 

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