What be causing my PC reset's?

[Toy Machine]

Morning Everyone,

So I left this issue throughout the week because I hoped that it would stop/was a driver issue.
1. PC has been intermittently resetting itself on the first boot most mornings. Just restarts and doesn't do it again.
2. PC has been boot looping maybe once a week and resets the BIOS completely.

Potential issues:

I would think it is cmos battery but it doesn't show any other signs.
I recently replaced the RAM and it hasn't been causing any issues unless it is causing these.
CPU not seated correctly?
Too little thermal paste? (I know these chips idle high averages 40-60c from nothing to light browsing)
PSU? It's pretty new and doesn't crash under load or show any other signs of degradation.

I've run it through my head multiple times and cannot think what it may be, I'm leaning towards something with the CPU but it doesn't explain why it keeps resetting the BIOS.
I've seen some kernel power issues in the Event viewer, but again don't know how to read Event viewer.

PC:
3700x
Aorus X570i
Trident Gskill 3600mhz 32gb
1060 6gb

Event Log errors:


Eventlog - 1101 - Event processing
Kernel power - 41 - (63)
Eventlog - 6008 - none
Kernel boot - 29 - none

there is also
Kernel event-tracking - 2 - session

 

[Petester]

Run your ram at 2133Mhz for awhile if you haven't already done that. Sounds like a ram speed / timing issue.
I presume you have tested the Ram ?

 

[Toy Machine]

Run your ram at 2133Mhz for awhile if you haven't already done that. Sounds like a ram speed / timing issue.
I presume you have tested the Ram ?

I done some benching but not anything lengthy. Haven't given the issue much attention during the week because it works flawless outside of the issue.

And just to be clear, it isn't BSOD'ing. It's just resetting and carrying on.

 

[Petester]

Most AMD problems like this tend to be Ram settings / BIOS related .
I also have had a lot of issues with that exact Ram you are using on X570 boards running it at 3600Mhz.
I eventually got so fed up I told the clients just to go for 3200mhz Ram and problem was solved .

Of course could be something else but just my gut feel.

 

[rinners]

Do you have a multi meter? Test the battery maybe, or just replace

 

[CraigThePlague]

Just an idea, had a quick look at the motherboard and can't see any but does it happen to have debug LEDs or displaying codes?

Just in case it is giving an error code while it does the rebooting/ maybe seeing at which point it reboots. That may give some idea of what the problem is.

Otherwise maybe a speaker and listen to some beeps?

 

[Toy Machine]

Just an idea, had a quick look at the motherboard and can't see any but does it happen to have debug LEDs or displaying codes?

Just in case it is giving an error code while it does the rebooting/ maybe seeing at which point it reboots. That may give some idea of what the problem is.

Otherwise maybe a speaker and listen to some beeps?

ITX board so no debug (at least on these)

@Petester It's the only thing logically to me as well because I know I seated the cpu properly, enough TP. I know everything is done correctly.

Previously I had the same kit just 16gb capacity as the one I DM's you about not too long ago. One kit is manufactured in 2016 and continuously caused crashes and just doesn't play well with AM4/x299 as I couldn't OC 1mhz over 3000. Switched it for the other 16gb kit and didn't have one issue. Then got this set and and haven't had an issue besides this. I know it is compelling that it is the RAM but I still don't really feel it is xD

I'm busy benching stability now and seeing how it goes but yeah. Will also get the Kernel issue codes.

 

[XeonGamer]

Morning Everyone,

So I left this issue throughout the week because I hoped that it would stop/was a driver issue.
1. PC has been intermittently resetting itself on the first boot most mornings. Just restarts and doesn't do it again.
2. PC has been boot looping maybe once a week and resets the BIOS completely.

Potential issues:

I would think it is cmos battery but it doesn't show any other signs.
I recently replaced the RAM and it hasn't been causing any issues unless it is causing these.
CPU not seated correctly?
Too little thermal paste? (I know these chips idle high averages 40-60c from nothing to light browsing)
PSU? It's pretty new and doesn't crash under load or show any other signs of degradation.

I've run it through my head multiple times and cannot think what it may be, I'm leaning towards something with the CPU but it doesn't explain why it keeps resetting the BIOS.
I've seen some kernel power issues in the Event viewer, but again don't know how to read Event viewer.

PC:
3700x
Aorus X570i
Trident Gskill 3600mhz 32gb
1060 6gb

Remove cmos battery and storage. Then switch the system on then turn it back off. Return battery and storage and turn back on.

 

[Toy Machine]

If I can reasonably justify that then I will get to it because ITX and CMOS = very hard and tight space to get to xD

 

[Sola Scriptura]

doubt its the battery, mobo is not that old to have a flat cmos battery already. but you never know hey.

 

[Toy Machine]

Hence ^^ I'm more leaning toward RMA/CPU not being seated properly. But more likely RAM due to it being a random instance/instruction and it just resets.

 

[aiccc]

Check event log, post error.

Do you get a blue screen or just a restart.

Do it fully power down and then start up or just restart?

 

[Toy Machine]

Check event log, post error.

Do you get a blue screen or just a restart.

Do it fully power down and then start up or just restart?

Put in OP.

No errors running OCCT regardless of thread count. 1h15m in now.

 

[aiccc]

Hi

When your systems starts you may see

Kernel -general event id 12
The operating system started at system time ‎2021‎-‎03‎-‎27T06:18:55.500000000Z.

or you may see previous shutdown was unexpected event id 6008


post the events just before the restart.

 

[Toy Machine]

Warnings before crashes are:

DistributedCOM
e1rexpress
HidBth

 

[VetoViper]

I had the same issue except for the resetting of cmos.
Problem stemmed from bent mobo pins under the cpu. It took a long time to fix but eventually the problem was solved. Mine did not reset the cmos every time though. Maybe a combination of that and cmos battery being flat (even though it shouldn't be).

 

[Petester]

Are you running your SSD at PCIe Gen 4.0 or Auto ?
If so set it to PCIe Gen 3.0

Still think its ram issues. BIOS resets when the ram speed/timings cause a crash.

 

[Toy Machine]

The BIOS only resets maybe every 5th reset to make a comparison. My SSD is sata so no gen performance hinderances.

Seems most likely that it is the RAM. Unless of course something is going on with the CPU and there are possibly bent pins on the mobo. It is just weird that it only boot loops every few resets as it generally will restart (power cycle not just quick restart) some mornings on the first boot up.