When asking for tech support, please consider providing the following information:
1. Accurate description of problem. (does it occur randomly or is it repeatable)
2. Device make and model
3. OS / firmware version
4. What changed before the problem occurred?
5. Is this for home use or business use?
6. If business, was it part of an Authentication Domain or did it have a MS account, etc?
7. use template below
8. What did you try to fix the issue?
The more information you provide, the better targeted the advice/solution
Note we are offering free advice. Snap backs are not necessary...
System Template (This is so other ppl can determine if it applies to their issue)
# Use N/A do not remove section
Make: eg DEll
Model: eg Alienware x48SA3
Type: home built, pre-built (make)
CPU:
Motherboard::
RAM:
Hard drive:
GPU:
Air/Water cooling:
PSU:
AGE:
keyboard:
OS version:
Other: usb hubs software eg icue, razor, asus bloat.
+1 for UrBaN - modded point 1
1. Accurate description of problem. (does it occur randomly or is it repeatable)
2. Device make and model
3. OS / firmware version
4. What changed before the problem occurred?
5. Is this for home use or business use?
6. If business, was it part of an Authentication Domain or did it have a MS account, etc?
7. use template below
8. What did you try to fix the issue?
The more information you provide, the better targeted the advice/solution
Note we are offering free advice. Snap backs are not necessary...
System Template (This is so other ppl can determine if it applies to their issue)
# Use N/A do not remove section
Make: eg DEll
Model: eg Alienware x48SA3
Type: home built, pre-built (make)
CPU:
Motherboard::
RAM:
Hard drive:
GPU:
Air/Water cooling:
PSU:
AGE:
keyboard:
OS version:
Other: usb hubs software eg icue, razor, asus bloat.
+1 for UrBaN - modded point 1
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