Poor WiFi signal from router

[reVolt]

So I have the following router TP-Link AC1200 Wireless Router, got my fibre 100mbps activated yesterday and I am shocked to see that via WiFi I get very poor and inconsistent results throughout our apartment (averaged sized apartment I guess).

I did the following tests:
1. speedtest on my phone, 3m away from router - clear line of sight. Results 20ms ping and speeds ranging from 4-40mbps
2. speedtest on my tv downstairs, probably about ±13m away with 1 or 2 walls in between. Results ±25ms ping and 3-15mbps.

I tried the following:
1. Changing channel from C1 to C3 too reduce interference = no improvement.
2. Changed channel width from auto to 20mHz = no improvement.
3. Did tests throughout the day, i.e. early morning and late night = no improvement.

Current Setup
2.4gHz band
channel = 3
channel width = auto
on average - 3 devices connected (2 phones & 1 TV). all devices were inactive while i did the test mentioned above.

My laptop is connect via Lan cable and I get perfect speedtest results every time = ±9ms ping and 93mpbs down and up.

My previous Hauwei 4G router did a much better WiFi job, I was able to stream HDR content on netflix on the TV downstairs which I cant do now. I basically get 480p video quality on youtube, anything higher then it buffers......

So I reached the conclusion that this router's WiFi is either dog shit, or I'm missing something??

Any help would be much appreciated!

 

[Star_22]

Your router supports dual band. Have you tried changing it to 5ghz and testing?

 

[reVolt]

Your router supports dual band. Have you tried changing it to 5ghz and testing?

I haven't tried it with the new fibre connection. But I did try it with my previous 7mbps wireless connection and the wifi range was really short, like anything further than 5m would result in serious connectivity issues. Not too mention obstructions like walls. But i'll definitely give it a try tonight. Who knows maybe it works.

 

[PsyWulf]

Channel 1 and Channel 3 are still in overlapping frequencies,so that won't make much difference if it's an interference issue
Try 7/13

 

[reVolt]

Channel 1 and Channel 3 are still in overlapping frequencies,so that won't make much difference if it's an interference issue
Try 7/13

I'll give it a try.

But this isn't normal right? Something is definitely not right. Would be great if it is just an interference issue.

 

[iamgigglz]

Do you have a way of testing with a cable plugged into the router? First thing is to rule out issues with the fibre connection.
After that I would try a different router.

 

[reVolt]

Do you have a way of testing with a cable plugged into the router? First thing is to rule out issues with the fibre connection.
After that I would try a different router.

I do have my laptop connected to it with a lan cable and it works 100%. definitely a WiFi issue I believe. But I'm at the point where I'm considering to buy a very long lan cable to connect the tv. Seems cheaper than a new router and I'm willing to deal with crappy WiFi connectivity to our phones.

 

[CRE4MPIE]

So I have the following router TP-Link AC1200 Wireless Router, got my fibre 100mbps activated yesterday and I am shocked to see that via WiFi I get very poor and inconsistent results throughout our apartment (averaged sized apartment I guess).

I did the following tests:
1. speedtest on my phone, 3m away from router - clear line of sight. Results 20ms ping and speeds ranging from 4-40mbps
2. speedtest on my tv downstairs, probably about ±13m away with 1 or 2 walls in between. Results ±25ms ping and 3-15mbps.

I tried the following:
1. Changing channel from C1 to C3 too reduce interference = no improvement.
2. Changed channel width from auto to 20mHz = no improvement.
3. Did tests throughout the day, i.e. early morning and late night = no improvement.

Current Setup
2.4gHz band
channel = 3
channel width = auto
on average - 3 devices connected (2 phones & 1 TV). all devices were inactive while i did the test mentioned above.

My laptop is connect via Lan cable and I get perfect speedtest results every time = ±9ms ping and 93mpbs down and up.

My previous Hauwei 4G router did a much better WiFi job, I was able to stream HDR content on netflix on the TV downstairs which I cant do now. I basically get 480p video quality on youtube, anything higher then it buffers......

So I reached the conclusion that this router's WiFi is either dog shit, or I'm missing something??

Any help would be much appreciated!

Did you screw in the antennas ?
Install something like WiFi analyzer on your phone , this will show signal details and other wifi's in the area and what channels they are on. I'd recommend 1 / 11 for 2.4G. 5G uses different channels but remember you range is even more limited on 5g because of the higher frequency.
Do you have full signal strength on the device you are testing ?
Make sure you turn off all QOS on your router or specify up / down rates.
Make sure there's no other electrical appliances near your wifi Router - cordless phones , power boxes , TV's etc

Best of luck - Wifi is a bit of a mystery in most cases and the consumer grade stuff you get really isn't all that great.

 

[reVolt]

Did you screw in the antennas ?
Install something like WiFi analyzer on your phone , this will show signal details and other wifi's in the area and what channels they are on. I'd recommend 1 / 11 for 2.4G. 5G uses different channels but remember you range is even more limited on 5g because of the higher frequency.
Do you have full signal strength on the device you are testing ?
Make sure you turn off all QOS on your router or specify up / down rates.
Make sure there's no other electrical appliances near your wifi Router - cordless phones , power boxes , TV's etc

Best of luck - Wifi is a bit of a mystery in most cases and the consumer grade stuff you get really isn't all that great.

Hmm ok

The antennas were screwed in by default, ill double check that they are fitted properly.
Ill have a look at QOS and specifying up and down rates, havent look at that yet.
Nearby appliances might be a problem, got a tv, speaker bar and a Xiaomi Mi box located directly above the router.

Thanks Creampie!

 

[beevis]

I kept using my Huawei LTE router with the fiber box. Just removed the SIM card and connected to the fibre by cable. Saved me from having to update WiFi settings on all the devices.

Sent from my FIG-LX2 using Tapatalk