Hi I Am In need of Help

[NateJones]

Good Day I am wondering if anyone here can weigh in on my problem with my pc,
The specs are Ryzen 9 5900x, RTX 3080 , 32gb Trident Neo Z CL 16 x2 16gb, 1tb M.2 Samsung Evo 980. PSU 1000watt EVGA, MSI 360 Rad Cooler.
Asus B550-E Gaming.

When I gaming tarkov or anything and I'm live streaming from OBS my pc blacks out complete black screen the restarts.
I can do this without streaming and same thing so not the streaming issue, I have replaced CPU paste re padded my GPU.
Cleaned out the pc with dust. Formatted from win 11 to 10 and still the same thing.

I did over clock my CPU a while ago and reset it to default but still the same thing I am lost at what to check.

Please any assistance would be much needed. Thank you

 

[Areola Grande]

Have you checked temps to see if anything is overheating?

Have you checked the event viewer to see if there are any errors or warnings there?

My first guess would be power. Do you have a spare PSU you can test to see if there is any change?

 

[Toy Machine]

Have you googled the issue at all?

took this line: When I gaming tarkov or anything and I'm live streaming from OBS my pc blacks out complete black screen the restarts.
searched in google and there's a bunch of results on what it could be. The one I read was obs being set to iGPU, which you don't have, and black screeens because obs isn't going through the gpu.

 

[Priingles]

I would check the PSU. Also have you checked your CPU temps? There have been issues the last little while with MSI AIOs clogging up

 

[NateJones]

Nothing overheating MSI AIOS clogging up how do i sort that out? @Toy Machine Happens when not streaming on obs happens when im on file explorer.

 

[Switch]

Nothing overheating MSI AIOS clogging up how do i sort that out? @Toy Machine Happens when not streaming on obs happens when im on file explorer.

Seriously please fix your english first with some grammar, it's atrocious.

That aside when does the black screen occur? Approximately after the same duration or at random times?

 

[NateJones]

Seriously please fix your english first with some grammar, it's atrocious.

I will try to when I care what other people think of me, right now I couldn't care what you think of me, as all I am looking for is a little help. Thank you kindly. Mr Grammer Police.

 

[Switch]

I will try to when I care what other people think of me, right now I couldn't care what you think of me, as all I am looking for is a little help. Thank you kindly. Mr Grammer Police.

You see the problem is that your lack of coherent english makes it difficult to understand what exactly is the problem, take for example:

Nothing overheating MSI AIOS clogging up how do i sort that out?

Does this mean your pc is overheating because the aio is clogged, does this mean the pc is not overheating because the aio is clogged, does this mean the aio is clogged or not clogged.

Happens when not streaming on obs happens when im on file explorer.

So what happens in file explorer, does the aio clog with the file explorer but unclogs in obs streaming?



I couldn't give the actual fuck about you and have no interest in personal attacks or riding some sort of high horse, but I would point out that being coherent greatly increases the understanding of your problems to make it easier to diagnose and fix.
Edit: the actual grammar police is @Baas_se_Haas iirc.

So back on topic, does the black screen occur randomly or after roughly the same duration when using the pc?
You can try reseat the power cables for the 3080.

 

[goldfritter]

I will try to when I care what other people think of me, right now I couldn't care what you think of me, as all I am looking for is a little help. Thank you kindly. Mr Grammer Police.

It's difficult to help when it's not clear what you are saying.

Also, you didn't answer his question about when the black screens occur. It's also difficult to help when you don't provide the info people are asking for.

 

[eyesuc]

Your Twitch link is broken, it should be this:

I hope this helps.

 

[Areola Grande]

I couldn't give the actual fuck about you and have no interest in personal attacks or riding some sort of high horse, but I would point out that being coherent greatly increases the understanding of your problems to make it easier to diagnose and fix.
Edit: the actual grammar police is @Baas_se_Haas iirc.

Unfortunately, I am unable to give a shit as the user has requested help and then ignored all questions which would help to narrow down the issue.

My guess is something is wrong, or behaving in a way that it shouldn't. Hard to tell more without any info being provided or questions being answered.

 

[CarboVan]

Could be variety of things, but I had a dying psu years back which did the same thing, and it only happened in gta 5. Replacing my psu fixed it.

Do you have your 3080 on separate rails from the psu? Or are you splitting (e.g. 1 cable with 2x 8 pin)
Run 3 individuals and try again.

 

[NateJones]

Ok back to the topic.

The time of the black screen and the pc restarting from that black screen is around the same time maybe an hour or hour and half into streaming, that being said the fans are ramping up but my GPU only gets to 78 degrees and that is while streaming and playing Tarkov.

The 3080 is on separate power cables each are coming from the PSU individually.

During using file explorer to do edit documents and black screening this was before I repasted my CPU cooler, it has not done it to me since the new thermal paste has been applied.

As for the AIO it being clogged is there any way that I can unclog it or am I stuck with a silly item in my pc that does not help but more hurts the PC hardware?

I will try all the suggestions tonight once I am at home and revert back to you guys thank you for all the suggestions thus far.

 

[Switch]

The time of the black screen and the pc restarting from that black screen is around the same time maybe an hour or hour and half into streaming, that being said the fans are ramping up but my GPU only gets to 78 degrees and that is while streaming and playing Tarkov.

Did you ever mine with the 3080? Check the windows event viewer for the windows log - system, and see what the viewer reports happening at the time of the restart, see what error or warnings occur.

As for the AIO it being clogged is there any way that I can unclog it or am I stuck with a silly item in my pc that does not help but more hurts the PC hardware?

Clog implies something in the tubes is blocking, which isn't typical for a closed loop and more likely implies the pump is dead or excessive air bubbles if there is no liquid flow. You can try feel around the pump head for a vibration to see if it is working or check diagnostic software for rpm figures, is your pump higher or lower relative to the radiator?

 

[NateJones]

Did you ever mine with the 3080? Check the windows event viewer for the windows log - system, and see what the viewer reports happening at the time of the restart, see what error or warnings occur.




Clog implies something in the tubes is blocking, which isn't typical for a closed loop and more likely implies the pump is dead or excessive air bubbles if there is no liquid flow. You can try feel around the pump head for a vibration to see if it is working or check diagnostic software for rpm figures, is your pump higher or lower relative to the radiator?

Never mined with the 3080 bought it from Carbonite from @Saintjie and testing and stressing the GPU nothing wrong with it changed the pads on and it has not made a ounce of issues love it.

The Radiator is mounted on the front of the case the pipes are on the top of the rad being above the pump. I have a feeling that I must move the radiator to the top of the case for better flow or replace with air cooled for the CPU but I don't wish to go through that trouble right now.

I will do the suggestions and more. And write back

 

[AnabolicAndy]

You mentioned Tarkov, have you fiddled with your RAM speeds etc? I used to have a similar problem and this was my issue.

 

[AnabolicAndy]

You mentioned Tarkov, have you fiddled with your RAM speeds etc? I used to have a similar problem and this was my issue.

I had set my Ram to run at higher freq for the game, and then would have my pc do funny things whenever running a heavier load.

 

[NateJones]

So lastnight at 22:32:37 I had a Critical Kernel-Power so I guess its ram or GPU

 

[Switch]

Make sure all your motherboard and system drivers are up to date, download from the amd website, including your mobo bios (but don't use a beta bios) download from mobo manufacturer. Then reseat the 12v power for the cpu socket and reseat ram (ensure you have the correct dimm slots used) and switch off xmp so ram runs at stock jedec speeds. Then play tarkov and test if issue occurs.

 

[NateJones]

Thank you will do the following

 

[Priingles]

Ok back to the topic.

The time of the black screen and the pc restarting from that black screen is around the same time maybe an hour or hour and half into streaming, that being said the fans are ramping up but my GPU only gets to 78 degrees and that is while streaming and playing Tarkov.

The 3080 is on separate power cables each are coming from the PSU individually.

During using file explorer to do edit documents and black screening this was before I repasted my CPU cooler, it has not done it to me since the new thermal paste has been applied.

As for the AIO it being clogged is there any way that I can unclog it or am I stuck with a silly item in my pc that does not help but more hurts the PC hardware?

I will try all the suggestions tonight once I am at home and revert back to you guys thank you for all the suggestions thus far.

check the CPU temps and youll quickly figure out if its clogged.
If it is you would need to RMA it (assuming its under warranty) or replace it.

 

[souljazk]

So lastnight at 22:32:37 I had a Critical Kernel-Power so I guess its ram or GPU

Nope, its your PSU , multiplug or wall plug. PSU could be underpowered, or misconfigured. Critical Kernel-Power is usually error code 41 if I recall.

Re PSU misconfig, I didnt see the exact model number at a quick glance, but here is what MIGHT happen - single cable from GPU, with the split at the end of it - often this single cable can not supply enough power to the GPU's 2x power connectors, which is my many PSU's have 2x individual cables for GPU power. See image here - https://www.silverstonetek.com/en/tech-talk/wh_pcie-connection and here - Using single GPU cable with branches is wrong ? .


Ram faults = BSOD 98% of the time.
GPU faults can have a few different symptoms.


peak power draw of the AMD Ryzen 9 5900X CPU is 142 watts. - Choosing the Best Power Supply for AMD's Ryzen 9 5900X CPU

Recommended PSU Table

Please see the chart below for PSU recommendations. Our wattage recommendations leave a healthy amount of headroom to work with a broad range of hardware and peripheral combos.

www.msi.com

NVIDIA RTX 30 Series
	Intel i5 AMD R5	Intel i9 AMD R9
NVIDIA RTX 3080 Ti	750W	850W
NVIDIA RTX 3080	750W	850W
NVIDIA RTX 3070 Ti	650W	750W

Yes your PSU is 1000W and can prob do 1100W safely, but as I didn't see the model, I can only assume its a Bronze PSU (aka less efficient). For simplicity sake, a quality gold rated 850W can usually provide more stable wattage and efficiency then a quality 1000W bronze.

 

[NateJones]

Nope, its your PSU , multiplug or wall plug. PSU could be underpowered, or misconfigured. Critical Kernel-Power is usually error code 41 if I recall.

Re PSU misconfig, I didnt see the exact model number at a quick glance, but here is what MIGHT happen - single cable from GPU, with the split at the end of it - often this single cable can not supply enough power to the GPU's 2x power connectors, which is my many PSU's have 2x individual cables for GPU power. See image here - https://www.silverstonetek.com/en/tech-talk/wh_pcie-connection and here - Using single GPU cable with branches is wrong ? .


Ram faults = BSOD 98% of the time.
GPU faults can have a few different symptoms.


peak power draw of the AMD Ryzen 9 5900X CPU is 142 watts. - Choosing the Best Power Supply for AMD's Ryzen 9 5900X CPU

Recommended PSU Table

Please see the chart below for PSU recommendations. Our wattage recommendations leave a healthy amount of headroom to work with a broad range of hardware and peripheral combos.

www.msi.com

	Intel i5 AMD R5	Intel i9 AMD R9
NVIDIA RTX 30 Series
NVIDIA RTX 3080 Ti	750W	850W
NVIDIA RTX 3080	750W	850W
NVIDIA RTX 3070 Ti	650W	750W

Yes your PSU is 1000W and can prob do 1100W safely, but as I didn't see the model, I can only assume its a Bronze PSU (aka less efficient). For simplicity sake, a quality gold rated 850W can usually provide more stable wattage and efficiency then a quality 1000W bronze.

My PSU is this one https://eu.evga.com/products/product.aspx?pn=120-G2-1000-X2

 

[NateJones]

It can be my Multi plug I can try and change it that could work yes cuz loadshedding does come in now and then but I do have solar so it doesnt drop anything but could be a surge cause maybe?

 

[Miz3r]

What are your cpu temps, i dont see mention of that above, only the GPU temps
Just for interest sake

 

[NateJones]

In the range of 52 -64 differs

 

[souljazk]

My PSU is this one https://eu.evga.com/products/product.aspx?pn=120-G2-1000-X2

Looks like a good psu! Plug your PC directly into the wall. The other stuff can stay on the multiplug for now.

 

[NateJones]

I will do so. Thanks guys

 

[NateJones]

Okay Re-Did my things as per the black screen but with resetting the BIOS to stock standard. and just putting ram at 3600mhz and no Black Screen or anything I did notice that OBS was taking alot of resources to stream so will turn that down a bit

 

[Shampoo1014]

I had a similar issue after spending a week in a very carpeted house.
What I think happened was that the static from the carpet ended up messing up something on my PSU. Had to replace it in the end.

But another thing just came to mind - Have you completely reinstalled your motherboard?
I don't know how prevalent it is in modern motherboard, but maybe it's not grounded properly and something is shorting?