Constant BSOD, I've run out of ideas, need tech shop in Cape Town

[Shiizzo]

I would not worry about taking it apart, especially if you dont like messing with the CPU.

The software will tell you everything you need to know Upload the export from BlueScreenView and I'll give you a good idea of whats going on.

Like this?

Crash List.htm

drive.google.com

 

[Shiizzo]

Have you done a fresh install of windows?

I reinstalled Windows November last year, after I received my replacement RAM.

 

[goldfritter]

CrystalDisk info for SSD:

Clipboard02.jpg

drive.google.com

That's a lot of writes for quite a budget drive. If you're able to try swapping parts I'd start with this.

 

[souljazk]

Image 3 - click SMART on the top right - what happens? Any options to run a SMART check or see SMART data? Also, make sure you are on the latest version of that samsung software.

 

[Pickled_Dick]

I reinstalled Windows November last year, after I received my replacement RAM.

Okay,

so whenever i trouble shoot anything,
i do so on a fresh install of windows, its a piece of shit software and causes more trouble then its worth,
if its still acting up, great, now you have a clean windows install and can move onto the next steps.

 

[souljazk]

That's a lot of writes for quite a budget drive. If you're able to try swapping parts I'd start with this.

Agreed.

Its either that or SATA data cable or PSU but PSU is unlikely IMHO.

Looking at the SSD health screenshots, it shows that the "worst" result exceeded the "threshhold", which means SSD is failing, and represented by the 87% health score.

 

[Shiizzo]

Image 3 - click SMART on the top right - what happens? Any options to run a SMART check or see SMART data? Also, make sure you are on the latest version of that samsung software.

samsung_smart.csv

drive.google.com

 

[souljazk]

Like this?

Crash List.htm

drive.google.com

That does work, thank you, but its the "short list". See this screenshot where the bottom section of the app has entries in red. I'm looking for those red entries A screenshot of them is cool.

https://www.nirsoft.net/utils/bluescreenview.gif

 

[GummySlap]

I had the same issues with someone else's PC, random BSOD each time, KERNEL_DATA_INPAGE_ERROR, SYSTEM_SERVICE_EXCEPTION, IRQL NOT LESS OR EQUAL, KERNAL SECURITY CHECK FAILURE.

Tried a bunch of things, but nothing helped. Changed the PSU and all the problems stopped.

 

[Shiizzo]

That does work, thank you, but its the "short list". See this screenshot where the bottom section of the app has entries in red. I'm looking for those red entries A screenshot of them is cool.

https://www.nirsoft.net/utils/bluescreenview.gif

Bluescreenview01.jpg

drive.google.com

Bluescreenview02.jpg

drive.google.com

Bluescreenview03.jpg

drive.google.com

Bluescreenview04.jpg

drive.google.com

Bluescreenview05.jpg

drive.google.com

 

[rinners]

Sounds like a typical power supply issue. Sorry if this has been discussed, but happened to me recently and all it seems to have taken to fix it for me was to blow out the PSU with some compressed air.

 

[souljazk]

Bluescreenview01.jpg

drive.google.com

Bluescreenview02.jpg

drive.google.com

Bluescreenview03.jpg

drive.google.com

Bluescreenview04.jpg

drive.google.com

Bluescreenview05.jpg

drive.google.com

Thank you. Minimal 3rd party drivers acting up. Running Verify for 24h should confirm this by the fact of no BSOD's.

If you look in the Event Viewer, and sort by critical errors, do you see "Kernal error 41" (or any kernal error 4x msgs). This points to power issues.

Before spending $ , change your SSD data cable, and the port its on to cover "more ground". Take pictures before and after, incase you need them later. If it persists, then either change the PSU or SSD, which ever you may have available.

 

[Shiizzo]

Thank you. Minimal 3rd party drivers acting up. Running Verify for 24h should confirm this by the fact of no BSOD's.

If you look in the Event Viewer, and sort by critical errors, do you see "Kernal error 41" (or any kernal error 4x msgs). This points to power issues.

Before spending $ , change your SSD data cable, and the port its on to cover "more ground". Take pictures before and after, incase you need them later. If it persists, then either change the PSU or SSD, which ever you may have available.

So this is bad, right?

eventviewer01.jpg

drive.google.com

Don't have compressed air to clean PSU. Will vacuum work to suck dust out? Hair dryer on cool setting?

 

[eyetac]

Dont kill me but I think I know the issue

Is the problematic RAM certified by his x570 brand to work

3950x "doesnt like" 4x RAM slots occupied. Is the new kit 2x or 4x modules? I bet its 2. Did you do a CPU microcode update? Usually happen during BIOS update AFAIR.

More RAM slots occupied = more stress on mem controller, which lives somewhere next to the CPU itself. I've seen a pattern with Intel and AMD's higher end CPU's and where 4x RAM slots are used.

As far as I can tell, the CPU overall isn't stressed enough under Memtest, to make it BSOD with the 4x slots occupied. I could be wrong, just a theory.

Ram is certified for AMD.
Even says so on the box with a big RYZEN sticker.

I've been running 4x16gb corsair vengeance on my 5950x for close on 3 yrs, no problem.

The 128gb g.skill kit is now in my pc 4x32 and it's working flawlessly.

He got a set of 4x32gb corsair LPX and it's not crashing for at all anymore.

I also thought that the 3950x controller couldn't cope, so we changed it to a 5900x and the problem persisted.
He had a gigavyte b550.. Was crashing. Changed to an asus x570.. crashing.

Changed the RAM. No more crashes.

It's a weird one and I really wish I knew wtf the issue is.
As I said. I'm running his ram in my pc and it's perfect.

He was getting all the same crash report errors as OP has stated.

My money is on the ram.

 

[TheJudge]

I know TechYesCity is far from the best source but ages back I remember him commenting on seeing more and more failing 3600s.

The only explanation he had was that they spent their early years being GPU limited but with newer and more powerful cards they were being stretched to 100% more often and were now starting to fail.

 

[Raatle]

Event 41(63) seems pretty general. Simply means your computer failed to shutdown properly. The fact that you are getting a bluscreen means that the PSU didnt trigger undervoltage protection i.e., Your computer didnt shutdown due to your power supply.

 

[animehero]

TL;DR all comments, but I had a very similar experience to you.
Ended up being the PSU, what a pain to troubleshoot as only certain conditions triggered it. Might be worthwhile using a known good PSU and running some tests again

 

[Raatle]

TL;DR all comments, but I had a very similar experience to you.
Ended up being the PSU, what a pain to troubleshoot as only certain conditions triggered it. Might be worthwhile using a known good PSU and running some tests again

Did you get BSODs or did it just turn off?

 

[souljazk]

Ram is certified for AMD.
Even says so on the box with a big RYZEN sticker.

I've been running 4x16gb corsair vengeance on my 5950x for close on 3 yrs, no problem.

The 128gb g.skill kit is now in my pc 4x32 and it's working flawlessly.

He got a set of 4x32gb corsair LPX and it's not crashing for at all anymore.

I also thought that the 3950x controller couldn't cope, so we changed it to a 5900x and the problem persisted.
He had a gigavyte b550.. Was crashing. Changed to an asus x570.. crashing.

Changed the RAM. No more crashes.

It's a weird one and I really wish I knew wtf the issue is.
As I said. I'm running his ram in my pc and it's perfect.

He was getting all the same crash report errors as OP has stated.

My money is on the ram.

Damn, there goes some of my theory

"changed it to a 5900x and the problem persisted.
He had a gigavyte b550.. Was crashing. Changed to an asus x570.. crashing."


The fact he is running 4x new , FASTER sticks boggles my mind... That indicates the mem controller is still good to go.

Sorry if I missed it, but was the "bad" ram RGB? Only thing I can think of is the mobo not liking the "bad" RAM or that the old RAM was running outisde of its voltage spec in that specific board?

 

[souljazk]

So this is bad, right?

eventviewer01.jpg

drive.google.com

Don't have compressed air to clean PSU. Will vacuum work to suck dust out? Hair dryer on cool setting?

Not 'terrible' bad, but not ideal as this indicates the machine is losing power. If its not on a UPS, some of these will be related to loadhsedding. The cause of the loss is probably the PSU but for info sake, it COULD be another part (they all use electricity after all) .

As a side note, a psu that "trips" over time, could be related to the SSD failing, but the SSD does have lots of writes, and there is a limit to how many writes and or gig's of data can be read or written to it. Think of it like a tyre tread, the more you use the car, the more the tyre's wear down.

 

[eyetac]

Damn, there goes some of my theory

"changed it to a 5900x and the problem persisted.
He had a gigavyte b550.. Was crashing. Changed to an asus x570.. crashing."


The fact he is running 4x new , FASTER sticks boggles my mind... That indicates the mem controller is still good to go.

Sorry if I missed it, but was the "bad" ram RGB? Only thing I can think of is the mobo not liking the "bad" RAM or that the old RAM was running outisde of its voltage spec in that specific board?

Dude, I consider myself pretty tech savvy and this issue boggles me.

It's trident z neo dimms.
And they work perfectly in my asus b550 🤷‍♂️

The only thing I can think is that they don't like nvidia cards.

I had my 6900xt in his pc for a while and no issues..but also not long enough to really test.

It honestly bugs me that I couldn't isolate wtf was wrong.

He's happy now.. That's all that matters.

Sorry for the hijack OP.
Check your ram, bud.

Save yourself a headache.
Ask a mate or carbie to test some corsair in your build.

 

[dainluke]

Is your PC stable in BIOS?

 

[Switch]

Your ssd raw values in crystal disk indicate a very high por recovery ratio to power on values, you also have a crc error indicated. Maybe your sata data cable is the problem, but there is a moderately good possibility that your pc suffered a lot of power resets that is killing your ssd [controller or nand memory] which is causing it to load corrupt data into windows and triggering a kernel panic (or vice versa with virtual ram since you have page faults indicated).

Edit: There is a third possibility that the sata side on the motherboard is damaged, try a different port.

 

[animehero]

Did you get BSODs or did it just turn off?

BSODs. Sometimes the screen would just go black and audio keeps running for a little bit before it crashed. Sometimes it would just freeze up and crash

 

[HolyCowImAnoOb]

I'm getting constant BSOD's every day. I've tried many things, but I can't find the problem.

Don't know if someone suggested this.

Underclock your memory to be max 2800mhz.
I had a similar issue with my 2600 kit.
System would bluescreen super often when memory was at 3000mhz. But at 2800 it ran like a charm.

 

[Shiizzo]

Good morning, some feedback.

I changed RAM to run at 2400mhz, and still got a BSOD shortly after that.
Late last night I did a few things:
Cleaned PSU and AIO
Reseated GPU, and used second power cable so now two cables from PSU to GPU.
Installed both RAM sticks in slots 2 and 4.

Still BSOD early this morning, during the night.

My next steps:
get another HDD, do fresh install of Windows.
If still BSOD, swap RAM for known working set.
If still BSOD, swap PSU for known working one.
if still BSOD, set fire to PC...

 

[moedeez]

Good morning, some feedback.

Still BSOD early this morning, during the night.

My next steps:
get another HDD, do fresh install of Windows.
If still BSOD, swap RAM for known working set.
If still BSOD, swap PSU for known working one.
if still BSOD, set fire to PC...

Instead of setting it on fire rather give it to someone you hate and watch them suffer 😈

 

[limadelta26]

Clipboard03.jpg

drive.google.com

Clipboard04.jpg

drive.google.com

Time for my 2 cents. I see in your Clipboard04 screenshot you have a secondary drive in the pc as well (A WD Red pro NAS 8TB) Was this drive connected when you installed / reinstalled windows on the main SSD. Windows BS I have noticed before during an install some of the boot files that normally sit in the primary drive (those hidden efi boot partitions) like to dump onto a secondary drive.

If the WD has those partitions on it and that drive is failing (it might have a helium leak - I had an exact one like that fail on me before with a helium leak) that will definitely cause your BSOD. I would suggest do a clean install on the SSD without the 8TB connected and then follow the above posts for driver installs and stress tests.

A quick way to check if those partitions are on a secondary drive (for those who are reading this and dont know how to) go to start and search for "disk management" and scroll down the menu that appears and you will immediately if you have any weird hidden windows partitions on the secondary 8TB.

 

[Shiizzo]

Only one partition on the 8tb drive.

BIOS is stable, no issues when in there.

New M.2 SSD ordered.

 

[Shiizzo]

Your ssd raw values in crystal disk indicate a very high por recovery ratio to power on values, you also have a crc error indicated. Maybe your sata data cable is the problem, but there is a moderately good possibility that your pc suffered a lot of power resets that is killing your ssd [controller or nand memory] which is causing it to load corrupt data into windows and triggering a kernel panic (or vice versa with virtual ram since you have page faults indicated).

Edit: There is a third possibility that the sata side on the motherboard is damaged, try a different port.

I moved the SATA cables around too, last night...