Support Two-step verification

[Marcel]

Hi,

I'm unable to log into my account because my verification app no longer recognizes requests from Carbonite (changed phones). How do I fix this?

Thank you.


Email: ceocellie@gmail.com

No matching spam trigger logs were found.

 

[Andrew_Smith]

Hi,

I'm unable to log into my account because my verification app no longer recognizes requests from Carbonite (changed phones). How do I fix this?

Thank you.


Email: ceocellie@gmail.com

No matching spam trigger logs were found.

Hi Cellie,

2FA has been disabled, please try again.

Regards
Andrew_Smith