Purchasing from Evetech

[SirAfroPanda]

I would like to buy the Steelseries Arctis 7 Wireless Headset, and the only local stock I have found is from Evetech. It costs about the same to import it from Amazon, but I feel like even with difficulties with Evetech's warranty, a local warranty is better if possible. I have seen some people saying that you can claim Evetech warranties from another place, but not sure where this is and if it's valid on all their products. Any advice would be appreciated (as well as advice about the headset itself if you know anything).

 

[Jaeson365]

Pro-tip: Just go with Amazon.

 

[Ninja Sandwich]

Best advice, buy a different headset.

 

[pɐlΛ‾pɐq‾ƃᴉq]

calculate the risk, accept the possible outcomes, decide informed. -EZ

 

[SirAfroPanda]

Pro-tip: Just go with Amazon.

You think it would be easier for warranty through them?

Best advice, buy a different headset.

Why's that? This one looks pretty good on paper but I may be missing something

 

[JackB]

Just like adidas would say... just dont Do it! Evetech must fall.

 

[Kinky Slinky]

Evetech is just ignoring my emails regarding a warranty claim on a logitech mouse less than a year old. this is still ongoing as i type this. wont recommend them to anybody.

 

[PaladinLaw]

You mean ThievesTsek? Let's just say there's a reason they're the only premium reseller to have been banned on Carb (that I know of)

If amazon + shipping and tax is around the same price, go with them.

 

[Shad.O]

I can find these headies on both incredible connection and Takealot albeit at 1k more than evekek

And put it this way you 'have' a warranty until they decide you don't due to losing money replacing it. Then you'll get store credit (this is calculated on original price - whatever they deem as depreciation and other kak) after you, yes you the poor dumb doos, pay for shipping there and back if they do replace it. Oh and I forgot to mention the credit has an expiry date added to it.....

So all in all you'll have a great experience with them should you decide to buy from them

 

[∀Z‾soʇɐuɐɥ┴]

You mean ThievesTsek? Let's just say there's a reason they're the only premium reseller to have been banned on Carb (that I know of)

If amazon + shipping and tax is around the same price, go with them.

This.
I bought mine from Evetech mainly due to being lazy and needing new headphones.
But tbh, the risk of warranty issues is about the same with either, so you pretty much can just hope/pray that yours arrives in perfect condition like mine did.
Happy hunger games and may the odds be ever in your favor.

 

[viceroy]

As the saying goes, "Cost and risk on you."

 

[Mogo]

You mean ThievesTsek? Let's just say there's a reason they're the only premium reseller to have been banned on Carb (that I know of)

If amazon + shipping and tax is around the same price, go with them.

You got that wrong. I'd still go with Amazon even if it were more expensive!

 

[PaladinLaw]

You got that wrong. I'd still go with Amazon even if it were more expensive!

Personally I would too, if mt only choices were Amazon or ThievesTsek...

But based on the fact that they are not the only option, I am assuming that OP is looking for the best price / lowest risk.

If price were not an issue he would just grab them from takealot.

 

[SirAfroPanda]

Personally I would too, if mt only choices were Amazon or ThievesTsek...

But based on the fact that they are not the only option, I am assuming that OP is looking for the best price / lowest risk.

If price were not an issue he would just grab them from takealot.

Correct, I don't want to pay an extra R1000 just to get them locally. But seems all-in-all the consensus is to avoid Evetech at all costs

 

[veez007]

Evetech is just ignoring my emails regarding a warranty claim on a logitech mouse less than a year old. this is still ongoing as i type this. wont recommend them to anybody.

Rma online

 

[SILTECH786]

Email sent to me regarding RMA :

The unit will have to be booked in with us to assess and test it for warranty purposes,
Please find the online link for the RMA ticket system below,
This link will take you to an online system that we have implemented to assist our clients with booking in their items. Whether the item is faulty or if you are displeased with the product.
The new RMA system will speed up the booking process so we can assist you more efficiently and faster than ever before.

Kindly advise whether you would like the collection to be arranged or would prefer bringing the unit in via the Special Instructions column on the form.
If you would prefer to bring your faulty item to our physical store in Centurion, You are welcome to bring the unit in between 09:00 and 16:00 from Monday to Friday and 09:00 and 12:00 on a Saturday after completing the ERMA form.
Kindly note that before we can book in your item, the ERMA needs to be processed.

 

[Ho3n3r]

Email sent to me regarding RMA :

The unit will have to be booked in with us to assess and test it for warranty purposes,
Please find the online link for the RMA ticket system below,
This link will take you to an online system that we have implemented to assist our clients with booking in their items. Whether the item is faulty or if you are displeased with the product.
The new RMA system will speed up the booking process so we can assist you more efficiently and faster than ever before.

Kindly advise whether you would like the collection to be arranged or would prefer bringing the unit in via the Special Instructions column on the form.
If you would prefer to bring your faulty item to our physical store in Centurion, You are welcome to bring the unit in between 09:00 and 16:00 from Monday to Friday and 09:00 and 12:00 on a Saturday after completing the ERMA form.
Kindly note that before we can book in your item, the ERMA needs to be processed.

Relevance?

We know these fuckers don't even adhere to the law, never mind their own wall of text.

 

[Areola Grande]

I'd rather use mono, wired earpieces that came with the Nokia 6610 than buy a good headset from Evetech.

Hell, I'd rather play with no sound chinese and subtitles.

 

[markb]

Wow before i came to this site and read this thread,i never knew Evetech were such a bunch of......... well i guess one can complete that sentence using your own word.But now that i know,i will try to avoid them for sure.But i doubt i will ever shop there again after what i read.Luckily i only bought a cheap headset from them.
Thanks guys for putting this up.Im proud to be part of this community 👍

 

[Red Falcon]

Speaking of evetech.
They recently moved premises.

There are a few on carb that have had good service from evetech.
End of the day its your choice.

 

[DOWTech]

I have dealt with Evetech for a few months now and haven't received any issues dus far. I even had a faulty motherboard and they exchanged it without hassle or charge. I still support smaller sellers and companies but I am a sucker for a bargain and those Arctis Pro wireless are definitely a bargain IMO.

 

[Switch]

Correct, I don't want to pay an extra R1000 just to get them locally. But seems all-in-all the consensus is to avoid Evetech at all costs

Consider the 1k the price of the warranty.

 

[SirAfroPanda]

I have dealt with Evetech for a few months now and haven't received any issues dus far. I even had a faulty motherboard and they exchanged it without hassle or charge. I still support smaller sellers and companies but I am a sucker for a bargain and those Arctis Pro wireless are definitely a bargain IMO.

At the current price? I recall them being around R5.5k recently which seems like a good price but they're up to R6.3k now

 

[vermillon]

Would just like to say that amazon is fantastic when it comes to returns and replacements. You would have to be an idiot to go with evetech after hearing and reading the horror stories on that place.

 

[SirAfroPanda]

Would just like to say that amazon is fantastic when it comes to returns and replacements. You would have to be an idiot to go with evetech after hearing and reading the horror stories on that place.

I've had better experiences with some products than others. It was quite a mission to RMA my Razer Viper Ultimate but Logitech products have been a pleasure.

 

[superrob]

What is an Evetech? I've never seen this spoken about on Carb before

 

[NI∀ƆOƆ‾⊥ᴚ∩ʞ]

You can't complain about the service because there isn't any.