Sold a GPU that broke a month later

[zorba]

Deal Thread URL: [Feeler] - Asus Tuf RTX 3060 TI | Nvidia
Seller: @Phantomfrost
Buyer: @zorba
Description of Bad Deal:

Bought a GPU from him last month which I received on the 1st of March. Card has been working fine until this morning. I now have artifacts on the screen (I've attached images below) and the GPU is no longer recognized by my system. When I tried reinstalling drivers the system crashed and started to boot loop. I have tested different monitors, different cables and ports, and different memory and nothing has fixed the issue. My system has integrated graphics and working perfectly with them as soon as I remove the GPU, so I'm certain it is a faulty card.

I made contact with the seller hoping we could meet in the middle on something, I understand it is past the return period however I do not feel it's fair I take full responsibility considering I've only had the card a month. I've attached the chats below if you would like to read them, but essentially the seller is not willing to help or come to a conclusion. The seller also mentioned the the card is a referb, which was not mentioned in the listing whatsoever, This also means I'm the 4th owner of the card, which one again, was never mentioned to me. In my opinion the seller should be responsible as these facts are likely part of the issue, and I would not have purchased the card if I knew these details.

It would be greatly appreciated if an admin can step in and help if possible. If more information is needed I am also more than happy to take the system to a computer store to get a professional opinion.


Chats (whatsapp):

https://imgur.com/a/ByydwTJ

Artefacting:

https://imgur.com/a/c3AjMup

 

[zorba]

UPDATE: I see the seller did actually mention the card was a refurb, apologies for the mistake. All the other details still remain relevant however. The opinion of an admin would still be appreciated

 

[Toxxyc]

You bought a refurbished GPU without warranty, and now you want to claim warranty from a private seller?

Refurbished means it was returned due to an issue in the past already. You knew that when you bought it, because the advertisement said so. The last edit on the ad was the 25th of February, but you contacted the seller only on the 27th (so yes, if you read the ad, you saw that).

Finally, when you received it, it worked fine. Now, a month later, (actually a bit more than a month) it's starting to give issues, which you knew it used to have.

Sorry @zorba but IMO the seller is not at fault. That's the risk you take when you buy a second-hand, specially a refurbished, card without warranty. I'm removing the negative rating you left for him, unless there's something else that I'm missing here?

 

[zorba]

You bought a refurbished GPU without warranty, and now you want to claim warranty from a private seller?

Refurbished means it was returned due to an issue in the past already. You knew that when you bought it, because the advertisement said so. The last edit on the ad was the 25th of February, but you contacted the seller only on the 27th (so yes, if you read the ad, you saw that).

Finally, when you received it, it worked fine. Now, a month later, (actually a bit more than a month) it's starting to give issues, which you knew it used to have.

Sorry @zorba but IMO the seller is not at fault. That's the risk you take when you buy a second-hand, specially a refurbished, card without warranty. I'm removing the negative rating you left for him, unless there's something else that I'm missing here?

Alright, thank you for the feedback. Obviously not ideal but I understand your reasoning. No, those are all the details.

 

[Oj0]

You knowingly bought a card without warranty, so I'm not sure what you expect from the seller? Unfortunately that's the risk you took when you bought used. Sellers generally give a few days for testing, but after that it's entirely on you.

Refurb also doesn't mean bad - it's not some backyard job done by someone with a soldering iron watching tutorials on YouTube. Refurbed Asus cards are factory refurbed and go through a rigorous testing process before being sold, so I'm not sure why you'd be reluctant had you known (although the ad stated as much) that it was refurbed.

Lastly, his ad stated he bought it on Carb, so you knew you were at LEAST the third owner.

All key points which make it your opinion that the seller is at fault are countered by his very listing, so there's not even a need for him to reply to this. Deals revolve around facts, not opinions.

Unfortunately, as much as it sucks for you, this is nothing more than expensive school fees. In future, keep in mind that no warranty means NO WARRANTY, and either acknowledge the risk or spend more getting something that has warranty.

 

[Toxxyc]

Right. End of the matter.