Deal Thread URL:
Seller: @KILLANOFILLA
Buyer: @Tapsumbong
Description of Bad Deal:
Seller advertised an EVGA RTX 3070 XC3
I expressed interest and chatted to him on Whatsapp. I asked him for a location to ascertain whether it would be worth me driving to collect the card. It turned out to be a 160km round trip and with life being hectic right now I decided to opt for courier.
I then asked him if he would PUDO the GPU to me, he said that was fine. I got his banking details and paid for the card on Wednesday the 14th. It was a standard EFT so it only cleared the morning of Friday the 16th. He was at the dam with his family so he said he would only send on Saturday which he did.
Fast forward to Monday, I asked him for an update, he sent me evidence of it being in transit and that I would most likely receive the GPU on Tuesday.
On Tuesday he notified me it was ready for collection. I went to pick it up, open the locker and it's in a flyer bag which already had me a little worried. I opened the flyer and found the GPU wrapped in this.
I unwrapped the GPU and found it looking like this
GPU damage
I contacted the seller and voiced my displeasure.
WhatsApp chat
I was unable to export the earlier chat but have provided it in image form. Also willing to share the voice note if need be.
Below is the exported chat
20/06/2023, 16:34 - Jack Killanofilla Smith: Thanks
20/06/2023, 16:35 - Jack Killanofilla Smith: Got 4k on me now. Can I make payment tomorrow please
20/06/2023, 16:36 - Steven: Sure
20/06/2023, 16:38 - Jack Killanofilla Smith: Cool
20/06/2023, 19:05 - Jack Killanofilla Smith: PTT-20230620-WA0031.opus (file attached)
Edit: this is the voice note where he asks me if I would consider a R500 refund and to keep the card
20/06/2023, 19:30 - Steven: Suppliers void warranty if they see physical damage
20/06/2023, 20:11 - Jack Killanofilla Smith: It's not damaged that bad but okay
20/06/2023, 20:13 - Steven: If you can get confirmation from the distributor that it doesn't, then it's. I've seen warranty voided for less
21/06/2023, 19:55 - Steven: Hi Jaco, any news regarding this?
21/06/2023, 22:27 - Jack Killanofilla Smith: Hey Steven will let you know tomorrow
21/06/2023, 22:31 - Steven: Thumbs up emoji
22/06/2023, 11:20 - Jack Killanofilla Smith: Morning Steve
22/06/2023, 11:20 - Jack Killanofilla Smith: Hope you doing good buddy
22/06/2023, 11:21 - Jack Killanofilla Smith: I spoke to Wootware and luckily they seem to be chill about the damage on the backplate. Should I tag you into the email for future reference
22/06/2023, 11:22 - Jack Killanofilla Smith: IMG-20230622-WA0001.jpg (file attached)
Edit: Image of Wootware saying that damage to the backplate should be fine and that damage to the PCB would be a different story
22/06/2023, 11:24 - Jack Killanofilla Smith: I tagged you in the email. Please let me know if you can see it
22/06/2023, 11:26 - Steven: Hi, good thanks and you?
That seems ok, then we can proceed with the R500 refund
22/06/2023, 11:27 - Jack Killanofilla Smith: Lol no I didn't think you would ask me that
22/06/2023, 11:27 - Jack Killanofilla Smith: I got someone interested in the gpu just didn't want to go through all the effort
22/06/2023, 11:28 - Jack Killanofilla Smith: I mean warranty should give you a full new rma
22/06/2023, 11:28 - Jack Killanofilla Smith: 5500 you got a good deal already
22/06/2023, 11:29 - Jack Killanofilla Smith: I ment R500 discount if we just let bygones be bygones but then I had to do the work anyways to aort out warranty honoring and details
22/06/2023, 11:52 - Steven: That's not what your message said
Edit: He sent me a voice note asking me if I would consider keeping the GPU but that he would give me a discount of R500
22/06/2023, 11:53 - Jack Killanofilla Smith: Here - he tags me with the message here
22/06/2023, 11:55 - Jack Killanofilla Smith: But what I meant is, that if you take the R500 without me trying to justify your warranty. Logically it wouldn't make sense to throw back R500 if you have that warranty still
22/06/2023, 11:56 - Jack Killanofilla Smith: I am trying my ass off to satisfy you common brother
22/06/2023, 12:21 - Steven: I bought the card for R5500 without damage and with warranty. I received a damaged card because of how you packaged it. Now I must just be happy with the situation?
22/06/2023, 12:24 - Jack Killanofilla Smith: Ok lets solve this issue without escalating to the next level. Send the gpu back and I will refund. Done and dusted everyone is still happy chappy like nothing happened
22/06/2023, 12:27 - Steven: That's what I wanted in the first place, then you came with this can I give you R500 back story
22/06/2023, 12:27 - Jack Killanofilla Smith: I am really trying to accommodate you but it's not working I see. Sorry again for not putting it in a hard packed boxed but like I said, I've been doing it before and no problems, we just had bad luck
22/06/2023, 12:27 - Steven: You're the one that's indecisive
22/06/2023, 12:33 - Jack Killanofilla Smith: I just think fair is fair. I didn't sell a damaged gpu, it got damaged with the courier which is also not my responsibility but I admit my packaging was a bit risky although I made sure there is alot of bubble wrap on it. But I went the extra mile to make sure that your warranty is in tact if ever needed so please, please consider it also.
22/06/2023, 13:13 - Steven: Any half decent person would have checked if the warranty is intact. Don't blame the courier, your packaging was sub standard. Covering a GPU worth R5500 in a single layer of bubble wrap isn't enough, which you've already admitted. Then you also made me an offer which I accepted after hearing the card still has warranty. Then you revoke that offer. Why make that offer if you weren't willing to honour it?
But it's fine, send my money. You can also book or pay for the courier as I had to.
Tired of dealing with someone that can't keep their story straight
22/06/2023, 13:18 - Jack Killanofilla Smith: Ag please man, you worse than an old lady
22/06/2023, 13:18 - Jack Killanofilla Smith: You know what just keep the gpu coz you pissing me off now
22/06/2023, 13:19 - Steven: There you change your mind again
22/06/2023, 13:19 - Steven: Shows your character
That's about it, was hoping to get my money back but he seems to have shown his true character here.
Seller: @KILLANOFILLA
Buyer: @Tapsumbong
Description of Bad Deal:
Seller advertised an EVGA RTX 3070 XC3
I expressed interest and chatted to him on Whatsapp. I asked him for a location to ascertain whether it would be worth me driving to collect the card. It turned out to be a 160km round trip and with life being hectic right now I decided to opt for courier.
I then asked him if he would PUDO the GPU to me, he said that was fine. I got his banking details and paid for the card on Wednesday the 14th. It was a standard EFT so it only cleared the morning of Friday the 16th. He was at the dam with his family so he said he would only send on Saturday which he did.
Fast forward to Monday, I asked him for an update, he sent me evidence of it being in transit and that I would most likely receive the GPU on Tuesday.
On Tuesday he notified me it was ready for collection. I went to pick it up, open the locker and it's in a flyer bag which already had me a little worried. I opened the flyer and found the GPU wrapped in this.
I unwrapped the GPU and found it looking like this
GPU damage
I contacted the seller and voiced my displeasure.
WhatsApp chat
I was unable to export the earlier chat but have provided it in image form. Also willing to share the voice note if need be.
Below is the exported chat
20/06/2023, 16:34 - Jack Killanofilla Smith: Thanks
20/06/2023, 16:35 - Jack Killanofilla Smith: Got 4k on me now. Can I make payment tomorrow please
20/06/2023, 16:36 - Steven: Sure
20/06/2023, 16:38 - Jack Killanofilla Smith: Cool
20/06/2023, 19:05 - Jack Killanofilla Smith: PTT-20230620-WA0031.opus (file attached)
Edit: this is the voice note where he asks me if I would consider a R500 refund and to keep the card
20/06/2023, 19:30 - Steven: Suppliers void warranty if they see physical damage
20/06/2023, 20:11 - Jack Killanofilla Smith: It's not damaged that bad but okay
20/06/2023, 20:13 - Steven: If you can get confirmation from the distributor that it doesn't, then it's. I've seen warranty voided for less
21/06/2023, 19:55 - Steven: Hi Jaco, any news regarding this?
21/06/2023, 22:27 - Jack Killanofilla Smith: Hey Steven will let you know tomorrow
21/06/2023, 22:31 - Steven: Thumbs up emoji
22/06/2023, 11:20 - Jack Killanofilla Smith: Morning Steve
22/06/2023, 11:20 - Jack Killanofilla Smith: Hope you doing good buddy
22/06/2023, 11:21 - Jack Killanofilla Smith: I spoke to Wootware and luckily they seem to be chill about the damage on the backplate. Should I tag you into the email for future reference
22/06/2023, 11:22 - Jack Killanofilla Smith: IMG-20230622-WA0001.jpg (file attached)
Edit: Image of Wootware saying that damage to the backplate should be fine and that damage to the PCB would be a different story
22/06/2023, 11:24 - Jack Killanofilla Smith: I tagged you in the email. Please let me know if you can see it
22/06/2023, 11:26 - Steven: Hi, good thanks and you?
That seems ok, then we can proceed with the R500 refund
22/06/2023, 11:27 - Jack Killanofilla Smith: Lol no I didn't think you would ask me that
22/06/2023, 11:27 - Jack Killanofilla Smith: I got someone interested in the gpu just didn't want to go through all the effort
22/06/2023, 11:28 - Jack Killanofilla Smith: I mean warranty should give you a full new rma
22/06/2023, 11:28 - Jack Killanofilla Smith: 5500 you got a good deal already
22/06/2023, 11:29 - Jack Killanofilla Smith: I ment R500 discount if we just let bygones be bygones but then I had to do the work anyways to aort out warranty honoring and details
22/06/2023, 11:52 - Steven: That's not what your message said
Edit: He sent me a voice note asking me if I would consider keeping the GPU but that he would give me a discount of R500
22/06/2023, 11:53 - Jack Killanofilla Smith: Here - he tags me with the message here
22/06/2023, 11:55 - Jack Killanofilla Smith: But what I meant is, that if you take the R500 without me trying to justify your warranty. Logically it wouldn't make sense to throw back R500 if you have that warranty still
22/06/2023, 11:56 - Jack Killanofilla Smith: I am trying my ass off to satisfy you common brother
22/06/2023, 12:21 - Steven: I bought the card for R5500 without damage and with warranty. I received a damaged card because of how you packaged it. Now I must just be happy with the situation?
22/06/2023, 12:24 - Jack Killanofilla Smith: Ok lets solve this issue without escalating to the next level. Send the gpu back and I will refund. Done and dusted everyone is still happy chappy like nothing happened
22/06/2023, 12:27 - Steven: That's what I wanted in the first place, then you came with this can I give you R500 back story
22/06/2023, 12:27 - Jack Killanofilla Smith: I am really trying to accommodate you but it's not working I see. Sorry again for not putting it in a hard packed boxed but like I said, I've been doing it before and no problems, we just had bad luck
22/06/2023, 12:27 - Steven: You're the one that's indecisive
22/06/2023, 12:33 - Jack Killanofilla Smith: I just think fair is fair. I didn't sell a damaged gpu, it got damaged with the courier which is also not my responsibility but I admit my packaging was a bit risky although I made sure there is alot of bubble wrap on it. But I went the extra mile to make sure that your warranty is in tact if ever needed so please, please consider it also.
22/06/2023, 13:13 - Steven: Any half decent person would have checked if the warranty is intact. Don't blame the courier, your packaging was sub standard. Covering a GPU worth R5500 in a single layer of bubble wrap isn't enough, which you've already admitted. Then you also made me an offer which I accepted after hearing the card still has warranty. Then you revoke that offer. Why make that offer if you weren't willing to honour it?
But it's fine, send my money. You can also book or pay for the courier as I had to.
Tired of dealing with someone that can't keep their story straight
22/06/2023, 13:18 - Jack Killanofilla Smith: Ag please man, you worse than an old lady
22/06/2023, 13:18 - Jack Killanofilla Smith: You know what just keep the gpu coz you pissing me off now
22/06/2023, 13:19 - Steven: There you change your mind again
22/06/2023, 13:19 - Steven: Shows your character
That's about it, was hoping to get my money back but he seems to have shown his true character here.
