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JoE

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I purchased a Lenovo IdeaPad 3 Core i5 1135G7 8GB 1TB HDD Laptop for the old man on black friday and for his needs it seemed like a great upgrade from his old laptop which was approaching a decade.

I installed his printer, chrome, office (code purchased from a carbie) and moved across a few documents from the old laptop.

It's just been ridiculously slow from day 1 and I can't seem to identify what the issue is so I'm hoping for a few tips before I take it back to incredible.

It was running windows 10 at first but it auto updated to 11
 
Yeah agreed check task mannager what might be loading what parts of the system . But 90% of the time its the HDD at 100% utilization .
 
If it has an HDD and not an SSD then what you're probably experiencing is all the preinstalled bloatware bogging down the hard drive.

Upgrading from Win 10 to Win 11 without doing a full format also isn't great for performance.

Upgrading to an SSD and/or reinstalling Win 11 from scratch should make an enormous difference. However you'll have to check whether that affects the warranty.
 
I used to work in retail/repairs. Windows 10 and windows 11 will be incredibly slow on a HDD no matter what. Your only real option would be cloning it to an SSD.
 
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If it has an HDD and not an SSD then what you're probably experiencing is all the preinstalled bloatware bogging down the hard drive.

Upgrading from Win 10 to Win 11 without doing a full format also isn't great for performance.

Upgrading to an SSD and/or reinstalling Win 11 from scratch should make an enormous difference. However you'll have to check whether that affects the warranty.
+1 on this, got my son an i3 lenovo 11th gen, would take 10 minutes to get into windows and usable.
Swapped the Hdd for an nvme ssd, clean windows install and it now takes like 15 seconds to boot into usable windows.
 
+1 on this, got my son an i3 lenovo 11th gen, would take 10 minutes to get into windows and usable.
Swapped the Hdd for an nvme ssd, clean windows install and it now takes like 15 seconds to boot into usable windows.
So true, I did this on a 2009 HP elitebook 8730w, not NVME obviously, but it booted Win 10, in about 20 seconds.. was working perfectly for years, until the RAM died, now I can’t find DDR2 RAM for it..
 
SSD \ NVME for the win... and bump memory...
 

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