Is my router fried?

[LikeAsiR]

Hi all.
Hope everyone is keeping safe.
Need some quick advice,

Currently use a Tenda AC6 router with 50/50 uncapped fibre.
Came home yesterday, all the router lights are on, which is strange as I don't have any ethernet devices connected to it, can't find WiFi SSID, can't connect to the modem via ethernet either.
Tried doing a manual factory reset but modem refuses to respond, the lights just remain on.

Is it possible a surge has fried my router?
None of my other devices plugged into the same wall socket are affected.

Thanks

 

[Qui_Illustrati]

Perhaps an auto firmware update gone wrong?

Try holding that reset button in for way longer than they say. Hold it in for like a minute and see if that makes any difference.

 

[crazy_Jack]

Hi all.
Hope everyone is keeping safe.
Need some quick advice,

Currently use a Tenda AC6 router with 50/50 uncapped fibre.
Came home yesterday, all the router lights are on, which is strange as I don't have any ethernet devices connected to it, can't find WiFi SSID, can't connect to the modem via ethernet either.
Tried doing a manual factory reset but modem refuses to respond, the lights just remain on.

Is it possible a surge has fried my router?
None of my other devices plugged into the same wall socket are affected.

Thanks

Possibly an update gone wrong. I have heard of a few people complaining about this update messing things up for Tenda device owners.