HTC m8 issue

[Sorabella]

hey guys so i got a HTc m8 this weekend the phone is from London (dont know if that makes a diffenece)

but im having a few issues the

1st one is i cant download some app from the play store it seems to be the bigger ones only
it says
ERROR
could not download due to a Error
(492)

2nd issue is i cant use my voice chat on whats app, it says Cant set up the Recorder,please try again later

3rd i cant down load picture that are sent on whatsapp, or from Zedge it just says download Failed

4th i cant take picture with out a memory card( dont know if this is normal for Htc or not )

please help

 

[Sorabella]

is there anyway to see if the phone has been rooted

 

[rsifan]

hey guys so i got a HTc m8 this weekend the phone is from London (dont know if that makes a diffenece)

but im having a few issues the

1st one is i cant download some app from the play store it seems to be the bigger ones only
it says
ERROR
could not download due to a Error
(492)

2nd issue is i cant use my voice chat on whats app, it says Cant set up the Recorder,please try again later

3rd i cant down load picture that are sent on whatsapp, or from Zedge it just says download Failed

4th i cant take picture with out a memory card( dont know if this is normal for Htc or not )

please help

Did you do a factory reset?

1st issue- I know on my HTC One M7, with 800Mb of free space left, certain apps would not update, even if they were a lot smaller than 800Mb. Maybe it has something to do with free space?

4th issue - could be the camera app is set to store to memory card by default.

If you haven't already, I'd advise you to do a factory reset, might sort out all your issues.

 

[Sorabella]

Did you do a factory reset?

1st issue- I know on my HTC One M7, with 800Mb of free space left, certain apps would not update, even if they were a lot smaller than 800Mb. Maybe it has something to do with free space?

4th issue - could be the camera app is set to store to memory card by default.

If you haven't already, I'd advise you to do a factory reset, might sort out all your issues.

i did do i factory reset, but it seems the phone is Rooted the phone has 11gigs free on bored and 6 gigs free on the sd card every time i change the camera setting to phone it changed back to sd card for some reason

 

[rsifan]

i did do i factory reset, but it seems the phone is Rooted the phone has 11gigs free on bored and 6 gigs free on the sd card every time i change the camera setting to phone it changed back to sd card for some reason

Search for Root Checker on the Google App store to confirm if your phone is rooted.

What OS version is it running?

 

[Sorabella]

Search for Root Checker on the Google App store to confirm if your phone is rooted.

What OS version is it running?

it says " congratulations, This phone has Root root access!" its Running Andriod version 5.0.1 HTC sense version 6.0
Software nuber 4.19.161.2
htc Sdk api Level : unknown

it also has a program call superuser which is why i think its rooted

 

[rsifan]

Yeah its rooted.

Maybe install another ROM, could be the one installed is faulty.

Can get lots of help on XDA forums. Android Forum for Mobile Phones, Tablets, Watches & Android App Development - XDA Forums

 

[Sorabella]

Yeah its rooted.

Maybe install another ROM, could be the one installed is faulty.

Can get lots of help on XDA forums. Android Forum for Mobile Phones, Tablets, Watches & Android App Development - XDA Forums

is it possible to just make it stock again. ive never dealt with rooting/unrooting phones, thanks for you help by the way

 

[rsifan]

I guess you could find the stock ROM for your phone and install it.

I have the Revolution HD ROM on my M7, and have had no issues with it. I think it's the closest to the stock HTC software.

I see they have a version for your phone as well:
[ROM] Android Revolution HD 43.0 • ART • Hig… | HTC One (M8) | XDA Forums

Just read through the thread before doing it. It's not hard at all though.

Not sure on your location, but if you close to Roodepoort, Gauteng, I could help you with installing a new ROM as well. Send me a PM if you want.

 

[Sorabella]

pm sent

 

[Azurda]

HTC One M8 Firmware – m8_google | Random Phantasmagoria