How do South Africans decide to trust an Ecom store?

[Rameez_M7]

I see a lot of new South African Ecom stores on the rise

But I never know if they're scams or not

And a lot of them aren't listed on Hello Peter.

Other than word of mouth, how else can I verify that they're a legit company?

 

[FancyPantsMan]

Search for/make a post on here or Mybroadband about the store in question. Generally someone ends up taking the plunge with a smallish item and then reporting back on how it went.

Like this thread: https://carbonite.co.za/index.php?threads/advice-on-itworkup.523629/#post-3420617

 

[Rameez_M7]

Search for/make a post on here or Mybroadband about the store in question. Generally someone ends up taking the plunge with a smallish item and then reporting back on how it went.

Like this thread: https://carbonite.co.za/index.php?threads/advice-on-itworkup.523629/#post-3420617

Never knew we had heroes in this country

Thanks G 🫡

 

[M@tree2]

Do they meet the e-commerce requirements set out by the SA Government?

Information you legally have to display on your site ​

South African law requires you to display certain information on your website, and this includes the following:

Company Information

• Full name and legal status of your company
• Company registration number, name of office bearers and company’s place of registration
• Membership of any self-regulatory or accreditation bodies to which the company belongs and its contact details
• Any code of conduct to which the company subscribes and how the code can be accessed

Contact information

• Physical address and telephone number
• Email address

And more...
Most Ecom stores don't meet these requirements...

Ecommerce Laws and Regulations Store Owners Should Know - Payflex

 

[Rameez_M7]

Do they meet the e-commerce requirements set out by the SA Government?

Information you legally have to display on your site ​

South African law requires you to display certain information on your website, and this includes the following:

Company Information

• Full name and legal status of your company
• Company registration number, name of office bearers and company’s place of registration
• Membership of any self-regulatory or accreditation bodies to which the company belongs and its contact details
• Any code of conduct to which the company subscribes and how the code can be accessed

Contact information

• Physical address and telephone number
• Email address

And more...
Most Ecom stores don't meet these requirements...

Ecommerce Laws and Regulations Store Owners Should Know - Payflex

Not gonna lie, I don't think I've ever seen an Ecom store follow these guidelines 😂😂

Even the big ones like Takealot.

For Point 2 on your list, is that CIPC?

 

[M@tree2]

Not gonna lie, I don't think I've ever seen an Ecom store follow these guidelines 😂😂

Even the big ones like Takealot.

For Point 2 on your list, is that CIPC?

It is yeah. Part of the reason it's supposed to more closely monitor ecom stores to ensure they aren't fraudulent etc.
I know Progenix.co.za (@Oj0) site meets all the criteria.

 

[Stingrat]

In @Oj0 we trust

 

[MR.C]

I check their socials to see when the page was created, and if there's regular posts and how many followers.

 

[Rameez_M7]

I check their socials to see when the page was created, and if there's regular posts and how many followers.

What if they’re just starting out and their posting regularly but not many followers?

 

[goldfritter]

What if they’re just starting out and their posting regularly but not many followers?

Wait for people who are less cautious than you to take the risk of buying from the new store and feed back.

 

[Rameez_M7]

Wait for people who are less cautious than you to take the risk of buying from the new store and feed back.

Sending the dog to its death

I love it 🤣

 

[Oj0]

Not gonna lie, I don't think I've ever seen an Ecom store follow these guidelines 😂😂

Even the big ones like Takealot.

For Point 2 on your list, is that CIPC?

Full compliance here, up to and including a PAIA manual

 

[Rameez_M7]

Full compliance here, up to and including a PAIA manual

King 🫡

Are you cheaper than evetech?

 

[M@tree2]

King 🫡

Are you cheaper than evetech?

I think I need some strong bleach to remove that specific word that I just read...
Progenix.co.za will actually honour the warranty claims... 😂

 

[thecurto]

King 🫡

Are you cheaper than evetech?

A bit of light reading on Evetech for you:
Is the Rtx 4060 good at 1440p ? | Purchasing advice

 

[Rameez_M7]

I think I need some strong bleach to remove that specific word that I just read...
Progenix.co.za will actually honour the warranty claims... 😂

Really? I bought a 30K PC from Evetech and my PSU Surged. When I took it to Evetech, they replaced it for me same time. With no issues

Maybe I was lucky?

 

[Rameez_M7]

A bit of light reading on Evetech for you:
Is the Rtx 4060 good at 1440p ? | Purchasing advice

Wow. I'm shocked. Thankfully that hasn't been my experience.

Terrible sight to see