@GunShotResidue Please respond.
I am not sure why this would help. This is completely outside of the scope of what we agreed upon. I will return the card for my money back as agreed, and then the seller can troubleshoot as much as he likes. The onus of that should not be on me here.How about returning the card to the seller and have him troubleshoot first and then take it from there...
To clear up some questions asked:
On the very first mobo tried, the one shown in a screenshot I shared of the BIOS, it was the only card plugged in and was plugged directly into the x16 slot (no riser).
The second mobo (with legacy bios) only had one card in, which was removed when adding this card to test.
If the card was not booting on the first mobo by its self then I assume the card had an issue. Furthermore I think a guy running multiple mining rigs will know how to test a gpu. Think all @GunShotResidue was trying to do was trouble shoot before notifying the seller, which he did so promptly.Further to this...it was on the 3rd rig where this happened. So it is not correct to say that this happend and then tried it was tried on another two rigs. We tried it on 2 rigs and couldn't get it to boot. Only on trying it on the 3rd rig the psu tripped.
@TheJudge I stay in the Northern Suburbs of Cape Town but work in the South. Why do you ask?@GunShotResidue where in the Western Cape are you based?
I'm in the South in Claremont but would offer to test in an i5 7400 spare system here if it helps resolve this and the card can be brought to me. The board has run RX cards before with zero issues.@TheJudge I stay in the Northern Suburbs of Cape Town but work in the South. Why do you ask?
@The_True_Stefan Thanks for your input. I certainly value an unbiased opinion and it is an interesting scenario you describe having happened to you.Just my unpopular opinion - I once had a Vega 56 that no matter what I did would not boot with my motherboard at the time, I could drop that card into any other Pc and it would boot fine, I did bios updates, downgrades, you name it but any other card would work except that specific Vega.
I cannot say for sure, but hear me out here. What if said "Buyer" wants to test to see whether his motherboard is faulty or his existing GPU (Rx6800) since the system would not boot and thought the easiest way would be to purchase a GPU from someone on Carbonite and get a commitment out of them that if his (Buyer's) "Motherboard / PSU / Any other hardware is faulty and the system would still not boot with the recently bought GPU" the "Seller" would give the "Buyer" a full refund and the "buyer" can now rule out the GPU as the problem and start investigating elsewhere? - Just a thought.
The buyer should have been clear from the start and state that he wants to test compatibility and rule out any other hardware issues for the sake of mining and state that if the graphics card is not compatible with his existing mining hardware he would like a full refund.
When someone says they want to test a card and return it if there are any issues, it's safe to presume they meant issues with the card itself and not compatibility issues, if the card was sold in a working condition and the buyer refuses to send the card back for testing or even willing to test it in a normal non mining pc for which the card was initially intended for I can immediately assume he knows very well the card works in any other system besides his own but wants to make his problem that of the seller.
I am looking at the scenario from an unbiased point of view, I bought my VEGA56 and it failed to boot, it ended up costing me to buy a new motherboard and was not the Seller's fault.
Come on man, do the right thing, if the GPU works then assume responsibility and sell it on Carb again, do not make this the Seller's problem if your hardware might not be compatible and if the card does not work in a normal gaming rig then send it back to the seller to do testing and refund you if he cannot get it to work.
Peace out.
@TheJudge That is a very helpful suggestion.I'm in the South in Claremont but would offer to test in an i5 7400 spare system here if it helps resolve this and the card can be brought to me. The board has run RX cards before with zero issues.
Fair question and nope, don't know him/her at all.@TheJudge That is a very helpful suggestion.
Firstly, just to check, do you know TicTac? (to ensure there is no conflict of interest).
I would also just like to know what happens as a result of this testing then? As far as I see it, there are two scenarios:
So it seems either way I should still be entitled to ask for my money back? Perhaps this exercise would just put everyone's mind at ease that the card has been tested by an independent party though? Not sure?
- The card doesn't boot on your system. Another failed test and then I still want to return the card for my money back.
- The card somehow boots fine in your system. I still had issues in my testing and not comfortable running this card and would like to return the card for my money back, as we agreed that if I had any issues, I could return the card.
@Toxxyc This is actually also pertinent to the request to do a test on a gaming PC - what happens if the card does or doesn't boot on that system?
Yeah the card might be faulty but also you could've tried loading a mining bios and stuffed it up (Which can be fixed btw). And still why won't you return the card to the seller so he can test it in his system where it was previously working fine? This could've been sorted already..bios showed something detected in that slot but could not communicate with it or boot it.
@FxTreme Please see this quote above from one of my previous messages. I have already provided an answer to this question. If I was ok with the seller being the one to do the testing on the card, then I would have agreed to those terms in the first place.I think you can understand my apprehension at this point to return the card to the seller to perform testing? I could then be left with no card and my money gone. Sure, at the moment I can't do much with the card anyway... but if the seller truly refuses to refund my money, then I can at least try take it somewhere to have it repaired or open it up to check for a short circuit or something. I cannot possibly do those things at this stage, as surely that would immediately mean I am no longer entitled to any kind of refund (breaking the warranty seals on the back screws). I wouldn't do that for a new card where I have a warranty and definitely don't think the seller would want me doing that and still provide a refund.
@TheJudge I actually didn't investigate that yet on this particular card and purely used it as received.One question, don't these cards run dual BIOS?
I never attempted to change any bios settings. The card achieved that hashrate by only adjusting the core and memory clock in afterburner. The bios on the card is exactly how I received it.Also, a possible scenario is that the seller flashed the GPU bios in order to mine (he would have had to do so to get the hash rate he showed in the picture he sent).
Correct, there is a dip switch on the side that switches it between quiet and performance mode according to the Sapphire website.One question, don't these cards run dual BIOS?
How do you know that when your power supply tripped and damaged the card you returning for warranty, it didn't also damage the card you trying to return.
Oh my goodness... what on earth is the point of the test then?I won't agree to terms of testing (upfront).
Let the card be tested.
The 2 scenarios I foresee are as follows:
1. The card boots up
2. The card does not boot, proving that the card has been damaged after changing hands, ( as previously stated I have proof that I sold a working card ) probably in the same manner the RX 6800 has been damaged by the power supply tripping.
Neither of these scenarios warrant a refund.