Support Authenticator Reset

[Maxwell]

Hi All

I change phones a lot and as a result I keep losing my authenticator entry for 2FA.

Can you guys please assist me:

1. Recommended an authenticator which backs up to the cloud?

2. Please help me reset my authenticator.

3. If possible can I get some new backup codes, I think I have burnt through most of mine?

Thanks so much.

 

[Andrew_Smith]

Hi All

I change phones a lot and as a result I keep losing my authenticator entry for 2FA.

Can you guys please assist me:

1. Recommended an authenticator which backs up to the cloud?

2. Please help me reset my authenticator.

3. If possible can I get some new backup codes, I think I have burnt through most of mine?

Thanks so much.

Hi Maxwell,

2FA has been disabled, please try again.

Authy is not being supported anymore, so I'll recommend using your password manager if you have one or Google Authenticator.

New backup codes will be generated if you set up your account with 2FA again.

Regards
Andrew_Smith