Anyone that can assist with troubleshooting 8/9th Gen

[Ahmadrm9]

Hi guys,

I have a 9700K with a MSI Z390 Gaming Pro Carbon, however, I cannot get it to post with on board graphics.
System only posts with a graphics card.
If I set it to run off the on board or IGD Dual, it will not post until I insert the GPU and clear CMOS.

Any suggestions or anyone with 8/9 Gen in Durban who is willing to assist with troubleshooting to see if I have faulty CPU or Motherboard.

 

[Ahmadrm9]

Anyone?

 

[aiccc]

post pic of device manager (display adapters -show hidden devices)

what did you do to trouble shoot?

 

[TheJudge]

When you say it doesn't post does that mean that when you press the power button again it switch off immediately or is there the extended shutdown that you get when the OS is shutting down?

 

[Morne Jordaan]

Hi there Man

I know with my Z390 there is a bios setting called IGP or something like that , which enable the onboard GPU .

I would recommend the following.

1. Remove GPU.
2.Remove cmos BATTERY
2.Short the clear CMOS pin on the mobo JBAT1- 5 -10 Seconds
3. Insert cmos Battery
4.Short CMOS pin again.
5. power on with out power cable.
6. Should work now , or try to mix the order.

had the same issue on a MSI Carbon AC a while back.

FYI , the 9th gen onboard is not too bad you can play moba games and fortnite (barely) at least and that is about it.

 

[Ahmadrm9]

Turns out the IGPU is dead, tried different motherboards and same issue.

 

[SpaceWalker]

Turns out the IGPU is dead, tried different motherboards and same issue.

That's actually impossible according to my knowledge.
The IGPU is physically on the CPU. If the IGPU was dead, the CPU would be too.

Processor Graphics​

Processor Graphics ‡
Intel® UHD Graphics 630

 

[Sola Scriptura]

Turns out the IGPU is dead, tried different motherboards and same issue.

you sure its not a 9700kf?

 

[ThatGuyJD]

Have seen other users saying they have issues using the iGPU but haven't seen a no post. Have you used the iGPU before on any mobo?

 

[Ahmadrm9]

That's actually impossible according to my knowledge.
The IGPU is physically on the CPU. If the IGPU was dead, the CPU would be too.

Processor Graphics​

Processor Graphics ‡
Intel® UHD Graphics 630

Unless somehow a KF processor got labelled as K, I'm 100% sure it's dead.
Tried 2 other motherboards and no display.
Tried other CPUs in my motherboard and I get display.

...Even Evetech confirmed that they see the problem I have😅

 

[SpaceWalker]

Unless somehow a KF processor got labelled as K, I'm 100% sure it's dead.
Tried 2 other motherboards and no display.
Tried other CPUs in my motherboard and I get display.

...Even Evetech confirmed that they see the problem I have😅

Haven't seen this before. Logic says if the IGPU is toast, so would the CPU be.
Anyway, it's a travesty to let that CPU run on IGPU. You are mistreating it if you don't pair it with a GFX Card

 

[Sola Scriptura]

Haven't seen this before. Logic says if the IGPU is toast, so would the CPU be.
Anyway, it's a travesty to let that CPU run on IGPU. You are mistreating it if you don't pair it with a GFX Card

It is two separate processing units so it makes sense that a dead IGPU does not disable the CPU.

 

[SpaceWalker]

It is two separate processing units so it makes sense that a dead IGPU does not disable the CPU.

Yes, it is two individual processing units. It still doesn't make sense to me that one would work and the other wouldn't. There's so many transistors and electrical pathways on a CPU that this had to be engineered this way. A safeguard in the CPU? I'm not arguing, I've just never heard of it occurring.

 

[Dodge Gee]

Try this:
With GPU installed, post into bios and set PCIE GFX from GPU to iGpu.
Turn-off and remove GPU, and connect to motherboard GFX output.

Had this issue before and reseting bios didn help, was on a 4th gen board tho.
Worth a try...

 

[Ahmadrm9]

Try this:
With GPU installed, post into bios and set PCIE GFX from GPU to iGpu.
Turn-off and remove GPU, and connect to motherboard GFX output.

Had this issue before and reseting bios didn help, was on a 4th gen board tho.
Worth a try...

Still had warranty left so I ended up sending it back. Confirmed faulty. Awaiting replacement unit.
I tried 2 other CPUs in my motherboard and it posted same time without clearing CMOS etc so CPU was definitely an issue here

 

[Ahmadrm9]

Yes, it is two individual processing units. It still doesn't make sense to me that one would work and the other wouldn't. There's so many transistors and electrical pathways on a CPU that this had to be engineered this way. A safeguard in the CPU? I'm not arguing, I've just never heard of it occurring.

I've read up online and there are people who complained about just their IGPU's dying. Haven't found anybody with a 9700K though.
Strange enough but the CPU worked well with a GPU without any other issues