Anybody organized a phone contract through iStore?

[LukeHawk]

Hi guys,

My phone is due for an upgrade and I'm with Telkom directly currently. I'm looking to upgrade to the iPhone 15 Pro Max, but I see Telkom doesnt have it anywhere on their site. It seems if I want this phone and want to stick to Telkom, I'll need to go through iStore instead of Telkom directly.
Is it possible to go this route through iStore but still keep my number etc as is with Telkom?

I dont have an iStore locally so all has to be online.

Sorry if it's a stupid question - I've never dealt with istore before.

 

[LukeHawk]

F***king nevermind. I see the pro max is on Telkom now. Wasnt there the other day. Thanks anyway

 

[BlueCrayon]

I did this quite a few years back, got an Iphone 7 Plus WAY cheaper than anywhere else, and the iStore sales person actually wanted to take it for themselves when they saw the price, it was the last iPhone they had in stock so I said no sorry give phone.

 

[NavBee]

Yes, the iStore does offer upgrades to existing contracts with the new iPhones and you just renew your contract based on the current package options.
A straight upgrade is fine. If you want to trade in your old or current iPhone is where is gets hairy as they claim that they can offset the trade value against the new contract but that is total BS.
Their valuations of older iPhones is crap so you dont win either way.
I had a horrible experience with iStore Cresta with an trade and upgrade and it was a very hard lesson to learn.
I would suggest you do this in-store to minimise risk of financial and personal info passing hands between two companies - but that is just me!

 

[oHm_29]

I have and it was a painful process. Took almost 3 hours at their Menlyn branch.

 

[LukeHawk]

No worries guys, iPhone 15 Pro Max was on the telkom site. Order placed.
Will be selling my 13 Pro Max 512gb here once it arrives.