Xiaomi Vacuum Mop - issue [help/guidance needed]

[Ir0n_Man]

Long shot here...

So I have a Xiaomi Vacuum mop - 1c
Worked really well for 2 years.. but now very randomly it refuses to dock properly.

It just keeps bumping of the dock, reverses, realigns and tries docking over and over until the battery drains completely.
I then have to pick up the vacuum and place it on the dock for it to charge.

Strange thing as well, it refuses to charge if there is battery capacity, so for example if it has 70% battery and i pick up the vacuum and place it on the dock it doesn't charge.
Hence the battery has to completely drain then only will it charge by placing it on the dock.

I've replaced the battery and still has the same issue - I'm now suspecting a motherboard issue, because - if i power off the device (power button) - it randomly turns itself on after a few minutes...

Any thoughts/ suggestions/ direction will be highly appreciated.

 

[TinyFord]

I don’t know how to help with 99% of what you asked. BUT I know that I fixed my docking issue by erasing all the maps and having it build them from scratch.

 

[Ir0n_Man]

I don’t know how to help with 99% of what you asked. BUT I know that I fixed my docking issue by erasing all the maps and having it build them from scratch.

Mmmh...let me try that. Thanks

 

[dhirennaidoo]

Long shot here...

So I have a Xiaomi Vacuum mop - 1c
Worked really well for 2 years.. but now very randomly it refuses to dock properly.

It just keeps bumping of the dock, reverses, realigns and tries docking over and over until the battery drains completely.
I then have to pick up the vacuum and place it on the dock for it to charge.

Strange thing as well, it refuses to charge if there is battery capacity, so for example if it has 70% battery and i pick up the vacuum and place it on the dock it doesn't charge.
Hence the battery has to completely drain then only will it charge by placing it on the dock.

I've replaced the battery and still has the same issue - I'm now suspecting a motherboard issue, because - if i power off the device (power button) - it randomly turns itself on after a few minutes...

Any thoughts/ suggestions/ direction will be highly appreciated.

It sounds like your dock charging strips might be the problem. If it could not see the dock locating LED's, it would say "can't find dock", but from what you describe, it is finding the dock, it just doesn't seem to be getting any voltage when it bumps into the sensors, which is what I think is causing the repetitive bumping into the dock. I say this because this is the exact behaviour I experienced when a slip of paper fell over the strips on the dock. My vacuum (original non-mop) kept reversing into the dock until the battery ran out. Check the strips with a multimeter if you can.