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Telkom not installing lines

[HpX]Nemesis

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So I ordered a adsl line to be installed by my place in early june. So i paid the installation fee etc and a contractor came to install the line and told me there is no telkom pole on the property and he has to get telkom guys to install the pole on the premise. So 3 weeks later telkom guy comes and tells me there is a pole on the premise already and the job is back to the contractor now. So then telkom calls me and says the contractor will be back on the 1st of july, which he never came. So on the 10th i called the contractor and he tells me he is not going to do the job because he wont get paid for it and gave me some excuse and cut the call on me. So i called telkom again 5 times and no one was able to help me and said its not their problem but its the contractors job... so then i message telkom and open serve on all the different platforms and no reply.. i mean its almost been 2 months since i paid for installation.

Anyone able to help me regarding this matter please??

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Nemo415

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So i paid the installation fee etc and a contractor came to install the line and told me there is no telkom pole on the property
When did you pay this?

You only get billed after a service is installed and active.
 

[HpX]Nemesis

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So i only paid for installation and activation of the line and i know the actual internet is pro quo. So it was 700 rand for guy to come and install adsl line for me

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