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Systems Engineer - Level 2 IT

Location
  1. Pretoria
Province
  1. Gauteng

Annerike

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Location
Pretoria
Position: Systems Engineer (Level 2/3)
Company: Elnatan IT Solutions (Pty) Ltd
Location: Pretoria
Support: On-Site

Elnatan is a fast-growing and dynamic IT company based in Pretoria that has been in the industry for 27 years. We have a big family culture. Our values: boost good customer services, loving your neighbour, having a good attitude, being an expert in your area of work and going the extra mile.

We are looking for a Systems Engineer that is on level 2.. Your key accountability will be support on level 2 basis: Troubleshooting of servers, internet and network issues. Level 3 project management and migrations. As well as but less of level 1 support: end user troubleshooting, printers and user setups. You will need to be able to troubleshoot on different IT environments/infrastructures.

Advance knowledge and troubleshooting skills in:
  • Firewalls (Fortigate/PFSense/SonicWall)
  • Routers & Switches
  • Advance Networking knowledge
  • Servers (hardware and software)
  • Maintenance
  • Remote desktop Support
  • Cloud and Onsite Backups
  • Proficient Exchange Skills
  • Office 365 (Migrations, troubleshooting)
  • Wireless infrastructure
  • VOIP (3CX Software)
  • Proofpoint
  • Ubiquity Unifi
Qualifications:
  • A+ N+
  • MCSE
  • Matric
  • NSE1,2 & 3
Experience:
  • 5 Years Support Desk
  • 2 Years Hardware
Desired talents:
  • Patience
  • Multitasking
  • Adaptability
  • Commitment
  • Communication
  • Customer Services
  • Bi-lingual (English and Afrikaans)
Job Specifications:

Location: Lynnwood Ridge, Pretoria
Availability: Soonest convenience
Salary: Market related and depending on experience
Leave days: 15 days, after 5 years 20 days
Benefits: Personal accident fund and Funeral plan
Perks: 4 day work week
 

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