PLEASE HELP me sort out this problem!!!

[RavenShield]

Good Day my fello Carbies!
Please help me sort out this problem!!

Ok so my PC ran 100% for about 3 months now since mobo, cpu and ram upgrade
Specs as follows :
I7 11700k
ASUS ROG STRIX Z490-E GAMING
Samsung 840 Pro
GIGABYTE G1 Gaming GTX 1070
Corsair H110
Cooler Master M2 Silent Pro 1000W
Corsair Vengeance RGB PRO 32GB
Dell U2713HM
Roccat ISKU
Corsair M65 RGB
Corsair Air 540
Windows 11

Performed flawlesly during playing Warzone 2.0 and AOE 4

THEN
I decided its time for a GPU upgrade, so i got a MSI Ventus 3070 of Carb and installed

PC turned on, installed new nvidia drivers for the card and went into Warzone to test, while still in menu pc screen goes black and restarts...
comes back on, i go in game again and while still chainging settings, black screen again and restarts.

Contact seller of GPU and he advises to check event viewer in windows to see what happened and event viewer states:
CRITICAL KERNEL-POWER "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

I get advised to not use a single cable with split end from PSU, but rather to use 2 seperate cables from PSU.
Do that and turn on, go in game, no restart in menu and load a game, play for about 2mins, same story, black screen and reatarts, same error in event viewer.

So i recon ok maybe my 10 year old PSU is not performing as it sould with this modern GPU and a buy a brand new sealed Corsair RM1000x off Carb.

Just installed that, 2 seperate cables to GPU from the start, turn PC on want to test in Warzone but first there is a update....while still running update in windows....boom black screen and restarts!!!

Event viewer still gives same Error!

Guys please help, how do i solve this???

 

[Areola Grande]

Good Day my fello Carbies!
Please help me sort out this problem!!

Ok so my PC ran 100% for about 3 months now since mobo, cpu and ram upgrade
Specs as follows :
I7 11700k
ASUS ROG STRIX Z490-E GAMING
Samsung 840 Pro
GIGABYTE G1 Gaming GTX 1070
Corsair H110
Cooler Master M2 Silent Pro 1000W
Corsair Vengeance RGB PRO 32GB
Dell U2713HM
Roccat ISKU
Corsair M65 RGB
Corsair Air 540
Windows 11

Performed flawlesly during playing Warzone 2.0 and AOE 4

THEN
I decided its time for a GPU upgrade, so i got a MSI Ventus 3070 of Carb and installed

PC turned on, installed new nvidia drivers for the card and went into Warzone to test, while still in menu pc screen goes black and restarts...
comes back on, i go in game again and while still chainging settings, black screen again and restarts.

Contact seller of GPU and he advises to check event viewer in windows to see what happened and event viewer states:
CRITICAL KERNEL-POWER "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

I get advised to not use a single cable with split end from PSU, but rather to use 2 seperate cables from PSU.
Do that and turn on, go in game, no restart in menu and load a game, play for about 2mins, same story, black screen and reatarts, same error in event viewer.

So i recon ok maybe my 10 year old PSU is not performing as it sould with this modern GPU and a buy a brand new sealed Corsair RM1000x off Carb.

Just installed that, 2 seperate cables to GPU from the start, turn PC on want to test in Warzone but first there is a update....while still running update in windows....boom black screen and restarts!!!

Event viewer still gives same Error!

Guys please help, how do i solve this???

Download the latest nVidia driver.
Download DDU (display driver uninstaller) and fully uninstall all nVidia (and AMD if you have ever had an AMD GPU) drivers.
Restart the PC with no network connection (unplug cable or dongle or whatever).
Install the nVidia drivers with the PC not connected to the internet.

Play games.

 

[MinimumMaximum]

I had a friend who basically had a similar problem . Did a gpu upgrade , ran warzone and crashed. He reinstalled warzone and it worked. Could be the game, assuming it's not hw related ....

 

[Gazza_P]

Check HWMonitor Check the GPU temp and Hot spot temp on the card

Also if you using sleeve extensions remove them

 

[RavenShield]

Download the latest nVidia driver.
Download DDU (display driver uninstaller) and fully uninstall all nVidia (and AMD if you have ever had an AMD GPU) drivers.
Restart the PC with no network connection (unplug cable or dongle or whatever).
Install the nVidia drivers with the PC not connected to the internet.

Play games.

Goin to try this when loadshedding is done thanx

 

[RavenShield]

I had a friend who basically had a similar problem . Did a gpu upgrade , ran warzone and crashed. He reinstalled warzone and it worked. Could be the game, assuming it's not hw related ....

Doubt this is the problem, as is also restarts in windows and in Aoe4 as well

 

[RavenShield]

Check HWMonitor Check the GPU temp and Hot spot temp on the card

Also if you using sleeve extensions remove them

Will check thanx, the time i was in game the gpu temp was about 65 - 68 when it restarted
Also not using sleeved extensions, only original cables

 

[Gazza_P]

Will check thanx, the time i was in game the gpu temp was about 65 - 68 when it restarted
Also not using sleeved extensions, only original cables

Cool only reason i say is i had the same issue on one of my cards - my normal temp was chilling at 60 to 65 and the hot spot was like 105

Ideally the hotspot should be +-15c more than GPU temp

 

[RavenShield]

Thanx will check

 

[Niemand.JP]

Run Benchmark on GPU to see if same behavior does happen. Heaven should be perfect to test the GPU. If problem is not present, it is Warzone. If it is there is something wrong.

See if GPU have 2 bios (Toggle switch) switch to the other one and see if that also helps.

 

[OuTBreaK]

Good Day my fello Carbies!
Please help me sort out this problem!!

Ok so my PC ran 100% for about 3 months now since mobo, cpu and ram upgrade
Specs as follows :
I7 11700k
ASUS ROG STRIX Z490-E GAMING
Samsung 840 Pro
GIGABYTE G1 Gaming GTX 1070
Corsair H110
Cooler Master M2 Silent Pro 1000W
Corsair Vengeance RGB PRO 32GB
Dell U2713HM
Roccat ISKU
Corsair M65 RGB
Corsair Air 540
Windows 11

Performed flawlesly during playing Warzone 2.0 and AOE 4

THEN
I decided its time for a GPU upgrade, so i got a MSI Ventus 3070 of Carb and installed

PC turned on, installed new nvidia drivers for the card and went into Warzone to test, while still in menu pc screen goes black and restarts...
comes back on, i go in game again and while still chainging settings, black screen again and restarts.

Contact seller of GPU and he advises to check event viewer in windows to see what happened and event viewer states:
CRITICAL KERNEL-POWER "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

I get advised to not use a single cable with split end from PSU, but rather to use 2 seperate cables from PSU.
Do that and turn on, go in game, no restart in menu and load a game, play for about 2mins, same story, black screen and reatarts, same error in event viewer.

So i recon ok maybe my 10 year old PSU is not performing as it sould with this modern GPU and a buy a brand new sealed Corsair RM1000x off Carb.

Just installed that, 2 seperate cables to GPU from the start, turn PC on want to test in Warzone but first there is a update....while still running update in windows....boom black screen and restarts!!!

Event viewer still gives same Error!

Guys please help, how do i solve this???

Maybe i'm talking shit but I know with COD you have to reinstall the shaders. It's done in the menu somewhere, can't remember where exactly. After you reinstall or initialize, can't remember the exact wording it should work fine.

 

[voidyyyy]

I've had this issue, same mobo, but 11400 cpu, and a 3070ti. go into your bios and make sure your pci-e gen is set to 3, and not auto or 4.

should solve your issue.

 

[voidyyyy]

i also tried everything from DDU, to new PSU and using 2 different rails for the GPU power, even swapped out the ram.

switching to pci-e gen 3 was the ONLY thing that fixed it

 

[RavenShield]

Download the latest nVidia driver.
Download DDU (display driver uninstaller) and fully uninstall all nVidia (and AMD if you have ever had an AMD GPU) drivers.
Restart the PC with no network connection (unplug cable or dongle or whatever).
Install the nVidia drivers with the PC not connected to the internet.

Play games.

So i just turned my pc on after loadshedding and got a screen full of weird colours while starting up and then resrarted.
Came on fine 2nd time and then followed your advice, just after installing new drivers while still in windows, black screen and restarted.

 

[RavenShield]

Cool only reason i say is i had the same issue on one of my cards - my normal temp was chilling at 60 to 65 and the hot spot was like 105

Ideally the hotspot should be +-15c more than GPU temp

Installed GPU-Z and made log file, then went into Warzone and while opening the game, black screen and restart, went to check log, at time of restart temo was 43.5 and hotspot was 55.3

 

[RavenShield]

I've had this issue, same mobo, but 11400 cpu, and a 3070ti. go into your bios and make sure your pci-e gen is set to 3, and not auto or 4.

should solve your issue.

Thanx im going to do this now and report back!!

 

[Gazza_P]

Installed GPU-Z and made log file, then went into Warzone and while opening the game, black screen and restart, went to check log, at time of restart temo was 43.5 and hotspot was 55.3

OEF ... Okay yeah only thing is to try the Gen 3 thing

Alternatively try the heaven benchmark
Also try reinstalling the shaders

Any other games ?

 

[RavenShield]

OEF ... Okay yeah only thing is to try the Gen 3 thing

Alternatively try the heaven benchmark
Also try reinstalling the shaders

Any other games ?

Currently not about the games, it restarts in windows, while starting up, while entering warzone, while in the Aoe4 menu, and just whenever it likes.

 

[Areola Grande]

Currently not about the games, it restarts in windows, while starting up, while entering warzone, while in the Aoe4 menu, and just whenever it likes.

Did you try changing to PCIE Gen 3 instead of auto or 4?

 

[polygon]

Did you try changing to PCIE Gen 3 instead of auto or 4?

Especially if you're running this over a PCI-E extension cable that isn't spec'd for 4.0.

 

[voidyyyy]

So the issue here is that the z490 is a 10th gen board, 10th gen did not have support for pci-e gen 4, but 11th gen does.

So when you gooi an 11th gen cpu into a z490, even after a bios update, there is no guarantee that there will be no issues when you then run devices at gen 4... it's kak stupid, but that's what i've found

 

[RavenShield]

I've had this issue, same mobo, but 11400 cpu, and a 3070ti. go into your bios and make sure your pci-e gen is set to 3, and not auto or 4.

should solve your issue.

I did this and played a solid 2 hours of warzone with no restarts!!
@voidyyyy is a legend!!