Need Help with a RMA

[Zizi]

I bought a 4TB Nvme SSD from here : https://carbonite.co.za/index.php?threads/wd-black-sn850x-4tb.499200/, Received the item, kept it in the cupboard for 1 month, then finally installed it in my Rig, as the primary drive, installed windows and Etc.

The next day I boot up, worked for like 1 hour then get a bluescreen, restart and the Pc takes very long to boot up, then bluescreen each time, installed the drive on a secondary pc, makes the pc very slow, and isn't recognized.

I contact WD, they don't support RSA anymore, said I should take it to the distributor, take it to Pinnacle, they won't rma as it wasn't bought from them, asked the seller which laptop it was taken from a Clevo laptop, contacted them, they can't help because ( We don't sell or service our products outside of the United States).

I see the warranty is valid for the USA, so if anyone can help, that's traveling there or has family or something, I could pay for all shipping costs.

Thanks

 

[yourang]

Try rectron they rma WD HDD drives even when you dont buy it from them, they just charge a small fee to do so.

 

[Zizi]

Try rectron they rma WD HDD drives even when you dont buy it from them, they just charge a small fee to do so.

Phoned them this morning, no luck with them

 

[WinDreamer]

I live in the US. If you are able to provide me with precise instructions telling me exactly what it is I need to do at every step of the way, I will do it for you.

 

[odtech]

I bought a 4TB Nvme SSD from here : https://carbonite.co.za/index.php?threads/wd-black-sn850x-4tb.499200/, Received the item, kept it in the cupboard for 1 month, then finally installed it in my Rig, as the primary drive, installed windows and Etc.

The next day I boot up, worked for like 1 hour then get a bluescreen, restart and the Pc takes very long to boot up, then bluescreen each time, installed the drive on a secondary pc, makes the pc very slow, and isn't recognized.

I contact WD, they don't support RSA anymore, said I should take it to the distributor, take it to Pinnacle, they won't rma as it wasn't bought from them, asked the seller which laptop it was taken from a Clevo laptop, contacted them, they can't help because ( We don't sell or service our products outside of the United States).

I see the warranty is valid for the USA, so if anyone can help, that's traveling there or has family or something, I could pay for all shipping costs.

Thanks

Gigabyte and Mecer at least does rebranded Clevo laptops . Like the Gigabyte Saber 15 is a Clevo laptop.
Double check with the seller about the laptop and maybe get the serial or the laptop itself to do a warranty check.