New PC purchased and don't have BIOS password

[Muttley]

Hi guys,

I recently purchased a "new" HP Prodesk 400 G6 Mini PC from someone on BidorBuy and it's been working great but:

I need to access the BIOS for obvious reasons but I don't have a BIOS password and the ones that the seller gave me don't work, nor do the standard HP ones that Google gives. I have tried to take out the CMOS battery but this didn't work and I've also tried to find the password jumper on the motherboard to reset the BIOS password this way but I cannot for the life of me find it. The closest that I can find is "PSWD" and 2 open slots on the MB as per the image below...

Is anyone able to help me out on this?

https://imgur.com/a/xMKmYu4

Thanks in advance

 

[jamieb22]

There should be a clear password jumper on the motherboard. Download the motherboard instructions and see if you can locate it.

 

[Intox]

The closest that I can find is "PSWD" and 2 open slots on the MB as per the image below...

Is anyone able to help me out on this?

Thanks in advance

How about under that foam is there no jumper there close to the PSWD?

 

[Muttley]

Thanks guys...
Here's a another pic..

https://imgur.com/1H488CJ

 

[pɐlΛ‾pɐq‾ƃᴉq]

Hi guys,

I recently purchased a "new" HP Prodesk 400 G6 Mini PC from someone on BidorBuy and it's been working great but:

I need to access the BIOS for obvious reasons but I don't have a BIOS password and the ones that the seller gave me don't work, nor do the standard HP ones that Google gives. I have tried to take out the CMOS battery but this didn't work and I've also tried to find the password jumper on the motherboard to reset the BIOS password this way but I cannot for the life of me find it. The closest that I can find is "PSWD" and 2 open slots on the MB as per the image below...

Is anyone able to help me out on this?

https://imgur.com/a/xMKmYu4

Thanks in advance

PAGE 86

 

[pɐlΛ‾pɐq‾ƃᴉq]

Thanks guys...
Here's a another pic..

https://imgur.com/1H488CJ

Seems there is no jumper soldered in....

 

[Muttley]

Seems there is no jumper soldered in....

My thoughts edzackery....

Any suggestions?

 

[pɐlΛ‾pɐq‾ƃᴉq]

My thoughts edzackery....

Any suggestions?

Seems the mini form factor comes without a jumper. Best would be to contact support.

 

[Muttley]

Are any of the software based CMOS utilities worthwhile?

 

[Star_22]

If you know a good technician who can desolder the BIOS chip and reprogram it and resolder, then send it in for a BIOS reset/reflash. Check up first if there are BIOSes available online for your specific model.

I know @ScorpioMan who can help, not sure if there are other carbonite members who can do it as well.

 

[Muttley]

If you know a good technician who can desolder the BIOS chip and reprogram it and resolder, then send it in for a BIOS reset/reflash. Check up first if there are BIOSes available online for your specific model.

I know @ScorpioMan who can help, not sure if there are other carbonite members who can do it as well.

Many thanks... going to try the route of calling their support tomorrow and will take it from there

 

[solz]

you should still be able to short those two holes as that is where the jumpers would have been. that should still do the trick if they are actually just missing the jumpers similar to the Raspberry pi that sometimes don't have some pins but the place holder hols

 

[Muttley]

you should still be able to short those two holes as that is where the jumpers would have been. that should still do the trick if they are actually just missing the jumpers similar to the Raspberry pi that sometimes don't have some pins but the place holder hols

Thanks,
So you're suggesting the following:
Unplug PC -> Short the 2 holes -> Start PC
Shut down PC -> Remove shorting cable -> boot PC into BIOS and try gain access?

 

[solz]

I would just first start by just shorting the two while pc is off and see what it does.so not unplug cmos battery. just short of and see what it does for say 10s.then try start it up and check is password is cleared

 

[Muttley]

I would just first start by just shorting the two while pc is off and see what it does.so not unplug cmos battery. just short of and see what it does for say 10s.then try start it up and check is password is cleared

Ok cool, thanks - will give it a bash

 

[Oj0]

Thanks,
So you're suggesting the following:
Unplug PC -> Short the 2 holes -> Start PC
Shut down PC -> Remove shorting cable -> boot PC into BIOS and try gain access?

Don’t try to switch on, it likely won’t be able to. You won’t do any HARM, but it’s not a necessary step.

 

[Muttley]

Thanks once again guys - none of these steps worked... guess I'm gonna have to call support📎

 

[Muttley]

So HP are not able to assist, unless I'm prepared to replace and pay for a new MB which is crazy....
Trying to get the supplier to find out who set the darn password and what it is.

Have a great weekend guys

 

[AresFaithfull]

Going to sound dumb but it happened to me with a lenovo laptop asking for the bios password even though it was brand new out the box with manufacture seal's on it. I phone their support and everything and out of the blue just pushed enter one time and turned out there was no password.

 

[Muttley]

Going to sound dumb but it happened to me with a lenovo laptop asking for the bios password even though it was brand new out the box with manufacture seal's on it. I phone their support and everything and out of the blue just pushed enter one time and turned out there was no password.

Thanks.. I've tried that but no luck