Support Lost 2FA Backup Codes.

[Charl Theron]

Hi, I have lost my 2FA backup codes and can't login. Have a new phone and my Google Authentication App doesn't have the 2FA codes for Carbonite on it. Please can you reset my 2FA. Thanks


Email: charl.r.theron@gmail.com

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[Andrew_Smith]

Hi Charl,

I have disabled your 2FA, please try again.

Regards
Andrew_Smith