Support Login Two-step

[Godwin]

Hi, i'm trying to log into Carbonite but its asking me to enter a two step verification code via app. I have not done the app before and only used my computer to log into carbonite. How do i log in?


Email: Browngodwin@gmail.com

No matching spam trigger logs were found.

 

[Andrew_Smith]

Hi, i'm trying to log into Carbonite but its asking me to enter a two step verification code via app. I have not done the app before and only used my computer to log into carbonite. How do i log in?


Email: Browngodwin@gmail.com

No matching spam trigger logs were found.

Hi GCB,

2FA has been disabled, please try again.

Regards
Andrew_Smith