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Hey guys and gurls.
My bike's rear shock broke all its seals two weeks ago while going home. I got it to KTM raceworx, since it's the dealer that I bought the bike from I thought it'd be best to take it there.
The bike isn't even 2 years old yet. Its about 1 year and six months and should still be under warranty. I'm a bit upset because a rear shock shouldn't just spill it's juices out like that with less than 2 years of use. I assumed it would be covered under warranty.... I thought wrong, I've been told that it falls under wear and tear so the "refurbishment" will be at my cost.
I assume its going to be between R1.5k - R2k for them to "fix" it. My issue being that if its faulty then its just going to break again in the future?
I love the bike a lot, I really do. But is it going to be worth it? I've already looked at alternative replacements, the GSX-S1000, BMW S1000R and even a BMW R1200RS. None of them are going to replace the performance and characteristics of the KTM but I know the dealers will a bit more "honest" to their warranties if something legitimately goes wrong while under warranty.
Maybe I'm thinking about it completely wrong and it is just bad luck and it shouldn't be under warranty?
I dunno, what do you guys think?
Get rid of KTM and never touch them again?
Maybe it's just bad luck and all will be fine afterwards?
My bike's rear shock broke all its seals two weeks ago while going home. I got it to KTM raceworx, since it's the dealer that I bought the bike from I thought it'd be best to take it there.
The bike isn't even 2 years old yet. Its about 1 year and six months and should still be under warranty. I'm a bit upset because a rear shock shouldn't just spill it's juices out like that with less than 2 years of use. I assumed it would be covered under warranty.... I thought wrong, I've been told that it falls under wear and tear so the "refurbishment" will be at my cost.
I assume its going to be between R1.5k - R2k for them to "fix" it. My issue being that if its faulty then its just going to break again in the future?
I love the bike a lot, I really do. But is it going to be worth it? I've already looked at alternative replacements, the GSX-S1000, BMW S1000R and even a BMW R1200RS. None of them are going to replace the performance and characteristics of the KTM but I know the dealers will a bit more "honest" to their warranties if something legitimately goes wrong while under warranty.
Maybe I'm thinking about it completely wrong and it is just bad luck and it shouldn't be under warranty?
I dunno, what do you guys think?
Get rid of KTM and never touch them again?
Maybe it's just bad luck and all will be fine afterwards?