Navarone
Senior Member
Position Available: IT Technician
Number of Positions: 1
Employment type: Permanent
Salary: Market and Experience related
Starting Date: Immediate
Location: Based onsite at client's offices in Durban, Musgrave / Berea
Job Description/Requirements:
A vacancy has become available within our company for an onsite based technical support at our client based in the Musgrave/Berea area. The client is a multi-faceted financial services company with a comfortable work environment. Our HO is based in Scottburgh to which you will report to.
If you wish to apply, please PM me.
The preferred candidate must reside in Durban and surrounding areas, must possess an IT qualification, must have at least 2-3 years experience, driver's license and own vehicle.
Assist customers telephonically, in person and remotely with any IT queries/ problems
Assist users with internet connectivity, e-mail and hosting related queries/ problems
Attending to call outs as and when necessary
Managing and maintaining client’s IT infrastructure
Computer repairs and maintenance
Setting up and installing hardware and software for clients
Assist with Server management and maintenance
Backup and Antivirus monitoring
Networking and cabling
Checking the support system and logging tickets on behalf of clients
Respond to and resolve emergency support tickets as soon as possible
Ensure all tickets are dealt with in a timeous manner and handled correctly
Liaising with 3rd party providers on behalf of employer and our clients
Quoting and ordering of hardware as required
Manage the help desk system and leverage the system to its fullest potential
Reporting to management on client's networks and with relevant reports as required
Ensure company is delivering exceptional customer service and performance
Number of Positions: 1
Employment type: Permanent
Salary: Market and Experience related
Starting Date: Immediate
Location: Based onsite at client's offices in Durban, Musgrave / Berea
Job Description/Requirements:
A vacancy has become available within our company for an onsite based technical support at our client based in the Musgrave/Berea area. The client is a multi-faceted financial services company with a comfortable work environment. Our HO is based in Scottburgh to which you will report to.
If you wish to apply, please PM me.
The preferred candidate must reside in Durban and surrounding areas, must possess an IT qualification, must have at least 2-3 years experience, driver's license and own vehicle.
Assist customers telephonically, in person and remotely with any IT queries/ problems
Assist users with internet connectivity, e-mail and hosting related queries/ problems
Attending to call outs as and when necessary
Managing and maintaining client’s IT infrastructure
Computer repairs and maintenance
Setting up and installing hardware and software for clients
Assist with Server management and maintenance
Backup and Antivirus monitoring
Networking and cabling
Checking the support system and logging tickets on behalf of clients
Respond to and resolve emergency support tickets as soon as possible
Ensure all tickets are dealt with in a timeous manner and handled correctly
Liaising with 3rd party providers on behalf of employer and our clients
Quoting and ordering of hardware as required
Manage the help desk system and leverage the system to its fullest potential
Reporting to management on client's networks and with relevant reports as required
Ensure company is delivering exceptional customer service and performance
