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Review Fractal Design Meshify 2 - Excellent Customer Service

Bamboozled Panda

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I'll preface this by saying I haven't built the case up yet, but thought this experience is worth a share... Also Wootware is currently running a special on all their cases ;) https://www.wootware.co.za/computer-hardware/computer-cases/shopby/fractal_design

Bought this case of carbs and unfortunately some paint got scuffed on the metal side panel during transit (through no fault of the seller).. So I mailed Fractal's customer support yesterday afternoon to find out if they sell the panels separately.

They replied first this morning saying they don't sell the panels but will happily send me one free of charge. By 2pm it was with the courier and is estimated to be here on Monday.

I chose Fractal partly because of the good reviews I had seen of their customer service, but this was definitely better than expected

I've seen many praises of their cases and I'm sure the rest of my experience with them will be just as good, but from a customer service perspective, I dont think you can get much better :)

If you're thinking about getting one of their cases, pull the trigger
 

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