Faulty GPU

[Sepashi]

Deal Thread URL:

https://carbonite.co.za/index.php?threads/zotac-gtx-1060-3gb.362692/

Seller: @varons666
Buyer: @Sepashi
Description of Bad Deal:
I bought a Zotac GeForce GTX 1060 3GB on 17 May 2021. I received it on 20 May 2021. It was packaged very well, but the card was full of dust and it smelled mouldy. I am new to Carbonite and forums in general and didn't understand how the system works. I gave feedback after I purchased it not realizing this was the review. So I erroneously gave him a good review before I even received the card.

I installed the card as is. Upon initial testing the card was running too hot, at more than 80 degrees. It was showing artifacts on the screen (screenshot 1 attached). I immediately contacted the seller on WhatsApp to tell him and I showed him a screenshot of artifacts on the screen. He advised I try different drivers which I did. That didn't help. I cleaned it up and replaced the thermal paste and then it was running lower at about 70 degrees. As soon as I launched a game it would sometimes freeze and give me a purple screen (screenshot 2 attached) and crash either my game or my entire PC. I contacted the seller again and sent him the screenshot. He asked me if I had overclocked it, which I answered no because I hadn't, I would never. Then he advised me to get afterburner because he uses it to control the core clock. That didn't help either, even when running at a lower spec, my PC kept freezing.

I think I have tried everything now:

• Cleaning it and using new thermal paste, which only helped slightly.
• I tried different drivers that didn't work.
• I've decreased the core and memory clock and that helped only slightly in that it didn't crash my entire PC but it still kept freezing my PC, forcing me to restart it anyway.
• I've tried increasing it too, as he suggested, but that just caused my PC to crash constantly.
• I even installed an extra fan to help reduce the temperature, but regardless what I did, the GPU clock spiked and then it froze or crashed, sometimes even on idle.
• The last thing I did was another suggestion of his. I uninstall the driver using DDU and run it without a driver. I did that and it's idling better at least but I still can't play games.

I sold my old graphics card to buy this one and I needed this one in order to do my job. Right now I can't do my work and I can't afford to buy another. I asked for a refund, but the only response I get from the seller is that it worked when he had it and it must be something on my side that is causing these issues, but I have not had any issues with my PC before this and all this started the moment I used this graphics card.

Here is his original advert:

https://carbonite.co.za/index.php?threads/zotac-gtx-1060-3gb.362692/

I'm not sure what I should do now, I'm very disappointed with my first experience on Carbonite.

 

[ViVceptioN]

@Andrew_Smith Handle this please

 

[Andrew_Smith]

@varons666

Can you provide any proof that the card was indeed working before shipping it to the seller?

Could you explain what you mean by smelled mouldy @Sepashi? The seller is from Durban, so it is quite humid in the summer and close to the sea. In terms of the dust, are you referring to the outside or underneath the fan when you opened the card to clean it?

I am not an expert on GPUs but that looks like artefacts to me. What PSU are you running in your system? Have you tried using an older driver to see if the problems persist? In terms of the high temperatures, that is totally normal for that single fan card - TechPowerUp reported 80 degrees under load.

Not sure if this would help but maybe tried a different port if your monitor supports it.

 

[Sepashi]

@Andrew_Smith Hi, thanks for your response.

It smelled like mould when I opened the box, I understand Durban is very humid so it's probably just the box.

The dust was under the fan and in the heatsink. The PSU I'm using is a Raidmax RX730ss. I have tried many different drivers, from the latest all the way back to version 359. I now have the latest version installed again but no matter what driver I use, the problem stays the same. There is only one HDMI port which I can use but I have an adapter for my second screen and it does the same. My system worked flawlessly before this card.

 

[Andrew_Smith]

Yeah, I could see the dust underneath the fan from the pictures provided on the original thread. Not a big bummer but wouldn't classify that as excellent condition, rather good but a bit dusty.

You tried everything on your side, I cannot think of anything else to test. @ScorpioMan86 any suggestions from your side that I might have missed?

Judging from @varons666's feedback I am sure he wouldn't have blatantly sold you a faulty card and I believe he would have tested it before shipping it off to you. @veez007 mentioned the GPU was laying in a box before it was sold, so just want to confirm it was indeed working. Electronics is strange stuff, one day it works flawlessly and the next day it does not.

We had a similar story with two other users not long ago - ended up asking the seller to do a refund which was a bummer for him since he had a much higher feedback score than the buyer, who was also new to the forum.

 

[varons666]

@varons666

Can you provide any proof that the card was indeed working before shipping it to the seller?

Could you explain what you mean by smelled mouldy @Sepashi? The seller is from Durban, so it is quite humid in the summer and close to the sea. In terms of the dust, are you referring to the outside or underneath the fan when you opened the card to clean it?

I am not an expert on GPUs but that looks like artefacts to me. What PSU are you running in your system? Have you tried using an older driver to see if the problems persist? In terms of the high temperatures, that is totally normal for that single fan card - TechPowerUp reported 80 degrees under load.

Not sure if this would help but maybe tried a different port if your monitor supports it.

I test all cards before packing them, unfortunately I didn't video record the test of this card working but my brother was using this card in question about a month ago for media and gaming with only 80 deg temps when gaming up until he got himself another,

I was not asked neither did I give permission to the buyer to open up the card to put in thermal paste, he could have easily damaged the board or components,

https://imgur.com/a/iScUO5l

WhatsApp convo above shows that the buyer opened up the card and was fine with the way it worked and then I closed the deal, then 8 days laters claims a refund for a faulty gpu, my advert also states the card is sold with no warranty,

https://imgur.com/a/h63jISc

Look at the difference from the first screenshot of artifacts compared to the image above after the buyer opened up the card.

 

[veez007]

Yes after I bought my gpu it was packed away but not for too long and I'm sure @varons666 must of tested the card before selling. Not sure what test were done, but if the card was artifacting should of pick up soon has pc boots up, I think so and should have been picked up by seller.

 

[varons666]

Yes after I bought my gpu it was packed away but not for too long and I'm sure @varons666 must of tested the card before selling. Not sure what test were done, but if the card was artifacting should of pick up soon has pc boots up, I think so and should have been picked up by seller.

Exactly during testing there was no artifacts as I told the buyer.

 

[Sepashi]

The card was broken before I put on the thermal paste as proven in our WhatsApp conversation. I contacted the buyer immediately after putting it in. I had to change the paste to try and fix it, which actually helped a little. I wouldn't have done it if it wasn't necessary. I fixed the heating issue and the artifacts simply by cleaning it and changing the paste. I have worked as a PC technician at a reputable computer company working with components, I know how to change thermal paste safely. As I'm typing this, I crashed again. It's been crashing/freezing since day one.

The second screenshot was because I was running more resources that's why it was worse. The card can't handle it. Just because I didn't contact him every day doesn't mean it wasn't giving issues. I didn't want to bug him daily, I was first trying all the different solutions so that I could fix it before asking for a refund. I have witnesses who I played with and even streamed to who can testify to my PC working 100% before and not working now as well as to my integrity. I am not incompetent when it comes to PC's, I know what I'm doing and this card was broken when I received it. I did a lot of testing to try and find the cause. Personally I think it was over clocked before. He even admitted to using afterburner and he was selling another card exactly the same for more expensive meaning he probably knew this one wasn't in as good condition as the other. In his ad he says it was collecting dust and then now he says his brother was using it.

If there is nothing wrong with the card, then why not refund it and sell it to someone else? I think you know it's broken. It hasn't worked since day one.

 

[varons666]

The card was broken before I put on the thermal paste as proven in our WhatsApp conversation. I contacted the buyer immediately after putting it in. I had to change the paste to try and fix it, which actually helped a little. I wouldn't have done it if it wasn't necessary. I fixed the heating issue and the artifacts simply by cleaning it and changing the paste. I have worked as a PC technician at a reputable computer company working with components, I know how to change thermal paste safely. As I'm typing this, I crashed again. It's been crashing/freezing since day one.

The second screenshot was because I was running more resources that's why it was worse. The card can't handle it. Just because I didn't contact him every day doesn't mean it wasn't giving issues. I didn't want to bug him daily, I was first trying all the different solutions so that I could fix it before asking for a refund. I have witnesses who I played with and even streamed to who can testify to my PC working 100% before and not working now as well as to my integrity. I am not incompetent when it comes to PC's, I know what I'm doing and this card was broken when I received it. I did a lot of testing to try and find the cause. Personally I think it was over clocked before. He even admitted to using afterburner and he was selling another card exactly the same for more expensive meaning he probably knew this one wasn't in as good condition as the other. In his ad he says it was collecting dust and then now he says his brother was using it.

If there is nothing wrong with the card, then why not refund it and sell it to someone else? I think you know it's broken. It hasn't worked since day one.

Bud I understand you are frustrated, no one is calling you incompetent, I stated my brother used the card about a month ago...it's been sitting and collecting dust, you said it was dusty, in terms of afterburner ,just because I know what afterburner is doesn't mean I overclocked the card. You stripped the card now want a refund and YOU say I must sell it to someone else ! ? That's not cool

 

[varons666]

The card was broken before I put on the thermal paste as proven in our WhatsApp conversation. I contacted the buyer immediately after putting it in. I had to change the paste to try and fix it, which actually helped a little. I wouldn't have done it if it wasn't necessary. I fixed the heating issue and the artifacts simply by cleaning it and changing the paste. I have worked as a PC technician at a reputable computer company working with components, I know how to change thermal paste safely. As I'm typing this, I crashed again. It's been crashing/freezing since day one.

The second screenshot was because I was running more resources that's why it was worse. The card can't handle it. Just because I didn't contact him every day doesn't mean it wasn't giving issues. I didn't want to bug him daily, I was first trying all the different solutions so that I could fix it before asking for a refund. I have witnesses who I played with and even streamed to who can testify to my PC working 100% before and not working now as well as to my integrity. I am not incompetent when it comes to PC's, I know what I'm doing and this card was broken when I received it. I did a lot of testing to try and find the cause. Personally I think it was over clocked before. He even admitted to using afterburner and he was selling another card exactly the same for more expensive meaning he probably knew this one wasn't in as good condition as the other. In his ad he says it was collecting dust and then now he says his brother was using it.

If there is nothing wrong with the card, then why not refund it and sell it to someone else? I think you know it's broken. It hasn't worked since day one.

From day 1 you had the opportunity to say , listen bud I'm not happy the card is showing artifacts, pls refund me, I would have happily did so.

 

[Sepashi]

You said the card is fine, so I was saying if you think it's fine then you can sell it again. I wouldn't resell it because I know it's faulty. And I didn't ask you for a refund on day one because the right thing to do is to first troubleshoot, which I did. I did everything I could to fix it and then only did I ask for a refund, to which you refused, just as I think you would have done on day one too. I understand and respect that you buy and sell for extra cash, but I have only one income and I will lose it if I can't do my work. I need a proper graphics card.

I can show you a picture of running that first app (first screenshot of artifacts) which now has zero artifacts because I fixed it after cleaning it and adding new thermal paste. When running the second app (second screenshot of purple screen), which was also always an issue but only occurred when running something more resource intensive, still has the same issue but slightly less since doing the fixes. Either way, the card was not in excellent working condition since day one. I have run Heaven Benchmark a few times to see what it does. Sometimes it runs, other times it crashes. I did thorough testing to know what was wrong, however what I don't understand is why it still crashes even if I limit it with afterburner. The card is definitely faulty. The fact that you expected me to ask permission to change the thermal paste was a little ridiculous. You wouldn't ask a bank permission to put new tyres on your car or clean an air filter. Not only did I know how to do it properly, but I improved the card by doing it and I have proof for that.

I can't do my work properly or even play mid-level games. I do not know how you test cards, but I don't think this one was tested thoroughly. This was my first interaction on Carbonite. I've been open and honest with you all the time and contacted you immediately as soon as I noticed something wasn't right. I was excited to upgrade and I didn't want to return it unless I had to. Therefore I didn't want to bug you about it every day until I knew I did everything I possibly could to fix it. I can't afford a new card. I had to sell some of my stuff to buy this card. But I have learned my lesson. In future, if I do ever buy on here again, I'll make sure I'll bug the seller, spamming him with photos and messages and proof if it doesn't work. I did not damage the card or make it worse. I, in fact, made it better! It's still a faulty card.

I would still appreciate a refund, if you are kind enough to give one to me considering everything above.

 

[Andrew_Smith]

Okay, so here is my summary:

The buyer waited too long to request a refund. Don't see any faults from the seller side apart from maybe for a future reference be more detailed with the condition description on his thread.

The buyer receives the card, notice that it is not in the described condition as stated in the original thread. At this point, the buyer should have contacted the seller stating you are not happy with the condition and would like a refund, not days later.

The card was broken before I put on the thermal paste as proven in our WhatsApp conversation. I contacted the buyer immediately after putting it in.

Since you are stating it was broken before you opened the card, why did you not request a refund?

Now the buyer opens the card to clean it - I would have also not been happy to take it back since we don't know if anything got damaged in the process (not saying it did) but electronic components are very sensitive.

Personally I think it was over clocked before

Overclocking won't damage your GPU, thanks to software like MSI Afterburner which will shut down your PC if you push the card too hard. So that point is irrelevant. Excessive Heat and Excessive Voltage is what will definitely damage your card.

he says it was collecting dust and then now he says his brother was using it

Fortunately for him, his brother (@veez007) has a very good track record here on the forum, so think it say to safe the card was indeed working and not giving issues. Also, the card wasn't in use when it was up for sale, it was in the box.

 

[varons666]

Okay, so here is my summary:

The buyer waited too long to request a refund. Don't see any faults from the seller side apart from maybe for a future reference be more detailed with the condition description on his thread.

The buyer receives the card, notice that it is not in the described condition as stated in the original thread. At this point, the buyer should have contacted the seller stating you are not happy with the condition and would like a refund, not days later.



Since you are stating it was broken before you opened the card, why did you not request a refund?

Now the buyer opens the card to clean it - I would have also not been happy to take it back since we don't know if anything got damaged in the process (not saying it did) but electronic components are very sensitive.



Overclocking won't damage your GPU, thanks to software like MSI Afterburner which will shut down your PC if you push the card too hard. So that point is irrelevant. Excessive Heat and Excessive Voltage is what will definitely damage your card.



Fortunately for him, his brother (@veez007) has a very good track record here on the forum, so think it say to safe the card was indeed working and not giving issues. Also, the card wasn't in use when it was up for sale, it was in the box.

Noted, will be more detailed with future ads, the buyer put in negative feedback yesterday, can we have that removed pls. Thanx for being fair guys, much appreciated.

 

[Sepashi]

So the fact that I didn't know I had to ask for refund on the first day coupled with his brothers good track record, means I have no leg to stand on? It seems a little biased in my opinion. So I need a good track record then no matter what happens you'll believe me every time as long as my track record is better than someone else's? I'm not accusing the seller of being deceitful, even those with good track records can sell a faulty part without knowing. He admitted it wasn't tested properly when he couldn't provide proof. I notified him of issues within an hour of receiving the card. Just because I didn't ask for a refund immediately shouldn't be the basis for no refund. I did what the seller asked me to do first, it took several days to do. Anyway, I guess this is pointless. Minds have already been made up and I lose purely because I'm new here. Great first experience I've had here.

Don't see any faults from the seller side apart from maybe for a future reference be more detailed with the condition description on his thread.

The fact that he wasn't accurate about the condition of the card proves also that it wasn't tested properly or that he was unaware of its condition.

 

[TheJudge]

So the fact that I didn't know I had to ask for refund on the first day coupled with his brothers good track record, means I have no leg to stand on?

It seems a little biased in my opinion. So I need a good track record then no matter what happens you'll believe me every time as long as my track record is better than someone else's? I'm not accusing the seller of being deceitful, even those with good track records can sell a faulty part without knowing.

He admitted it wasn't tested properly when he couldn't provide proof. I notified him of issues within an hour of receiving the card. Just because I didn't ask for a refund immediately shouldn't be the basis for no refund. I did what the seller asked me to do first, it took several days to do.

Anyway, I guess this is pointless. Minds have already been made up and I lose purely because I'm new here. Great first experience I've had here.

I've bought a few GPUs in the past including mined ones. When the card arrives I take pics and send them to the seller (I generally get pics first and sometimes videos of the card running).

I install the card to make sure it at least goes into windows and monitor basic temps and there is no artifacting. After that I fire up Heaven with Afterburner or similar running to monitor in the background. I sporadically check temps. If they rise too fast I contact the seller and tell them and then request permission to clean and repaste myself. I'm careful because I've seen old thermal paste completely fail before after a courier trip because it basically peels off.

I don't think its a matter of you just being shit out of luck but more that by unilaterally opening or asking for a refund originally it becomes hard to confirm whether the original problem wasn't superceded by another problem during the refurb.

As for bias, trust me they've banned people with very high feedback for rule breaches or possible dodginess.

 

[Sepashi]

Noted, will be more detailed with future ads, the buyer put in negative feedback yesterday, can we have that removed pls. Thanx for being fair guys, much appreciated.

If you change the feedback that would make your forum very untrustworthy. This would mean that no rating here can be trusted if its sole discretion is up to the seller and carbonite mods only. You cannot remove my review, because whether or not you believe it's true or not, it's my opinion and is true to me. Removing negative reviews would really destroy Carbonite's credibility and I would definitely make others aware of this and not buy here ever again.

Fair would be unbiased and in this situation where there isn't enough proof on both sides where only his word is against mine, at very least the loss should have been split 50/50.

 

[Andrew_Smith]

So the fact that I didn't know I had to ask for refund on the first day coupled with his brothers good track record, means I have no leg to stand on?

@Sepashi In your defence, you are new here to the forum and did not know the procedure to follow but I still don't understand why you haven't requested a refund on day one? You tested the card and you weren't happy, in that case, you should have removed the card put it back in the packaging and requested a refund. Now you complicated things by opening the card without asking the seller for permission - he would have probably said no, let us do a refund instead. And bringing the example of asking the bank for permission is completely out of context. This is a second-hand forum, so at the end of the day purchasing anything is a risk and it is on the buyer.

He admitted it wasn't tested properly when he couldn't provide proof.

Both the seller and his brother confirmed the card was indeed working? Where did he ever admit in his message that the card was faulty?

I did what the seller asked me to do first, it took several days to do

The seller never asked you to open the card and to replace the thermal pads and clean it. He suggested that you download older drivers to see if it fixes your problem. And that's about that, how can downloading a driver take several days? Am I missing something?

 

[Sepashi]

I've bought a few GPUs in the past including mined ones. When the card arrives I take pics and send them to the seller (I generally get pics first and sometimes videos of the card running).

I install the card to make sure it at least goes into windows and monitor basic temps and there is no artifacting. After that I fire up Heaven with Afterburner or similar running to monitor in the background. I sporadically check temps. If they rise too fast I contact the seller and tell them and then request permission to clean and repaste myself. I'm careful because I've seen old thermal paste completely fail before after a courier trip because it basically peels off.

I don't think its a matter of you just being shit out of luck but more that by unilaterally opening or asking for a refund originally it becomes hard to confirm whether the original problem wasn't superceded by another problem during the refurb.

As for bias, trust me they've banned people with very high feedback for rule breaches or possible dodginess.

Thank you for your advice. I'll take it next time if I decide to buy anything here again. I've been very skeptical of buying second hand due to being scammed in the past but I was referred by a friend ensuring me that here it would be much safer. I deliberately chose someone with a good reputation even though I saw better deals yet I still had a bad experience. So I am new to all of this and I don't know how it's supposed to work. Although I did many of the things you suggested (which wasn't good enough apparently), there are some great helpful tips for next time. Thank you.

 

[Sepashi]

Both the seller and his brother confirmed the card was indeed working? Where did he ever admit in his message that the card was faulty?

You asked him for proof of testing and he couldn't provide it, is what I meant.

The seller never asked you to open the card and to replace the thermal pads and clean it. He suggested that you download older drivers to see if it fixes your problem. And that's about that, how can downloading a driver take several days? Am I missing something?

That was my reason for taking a few days to ask for a refund, I wasn't implying he asked me to do that. And I tied many drivers.

 

[pete]

Sepashi is a personal friend (and employee) of mine and is an honest and trustworthy human. He's not out for a freebie. I will vouch for him and I know exactly what has happened here.

He was looking for a 2nd hand GPU and I referred him to carbo, because I've been doing successful deals here for about a decade, probably more. This will be my last referral to the community if this is the way things go.

 

[Andrew_Smith]

You asked him for proof of testing and he couldn't provide it, is what I meant.


That was my reason for taking a few days to ask for a refund, I wasn't implying he asked me to do that.

Yes, he could not provide a video or screenshot but he did state to you that there were no issues/artefacts during his testing or did he not provide that to you?

@varons666 any chance for a 50/50 refund? You can say no, I am just trying to recoup the loss of the seller.

@Sepashi if you feel I am being biased towards the seller, you are most welcome to get in touch with another moderator.

Bottom line: You should have requested a refund on day one after you tested the card.

 

[Sepashi]

Yes, he could not provide a video or screenshot but he did state to you that there were no issues/artefacts during his testing or did he not provide that to you?

No he did not.

You should have requested a refund on day one after you tested the card.

I didn't realize that was policy. I thought I was being reasonable by first trying to fix it before requesting a refund because we all know, a refund is not ideal, a working GPU would be.

It is fine you can close this thread. I will cut my losses and move on. I will not however take back my negative review.
@The staff thank you for the community and trying to create a fair and safe environment for all. @Andrew_Smith thank you for your assistance.

 

[varons666]

If you change the feedback that would make your forum very untrustworthy. This would mean that no rating here can be trusted if its sole discretion is up to the seller and carbonite mods only. You cannot remove my review, because whether or not you believe it's true or not, it's my opinion and is true to me. Removing negative reviews would really destroy Carbonite's credibility and I would definitely make others aware of this and not buy here ever again.

Fair would be unbiased and in this situation where there isn't enough proof on both sides where only his word is against mine, at very least the loss should have been split 50/

Yes, he could not provide a video or screenshot but he did state to you that there were no issues/artefacts during his testing or did he not provide that to you?

@varons666 any chance for a 50/50 refund? You can say no, I am just trying to recoup the loss of the seller.

@Sepashi if you feel I am being biased towards the seller, you are most welcome to get in touch with another moderator.

Bottom line: You should have requested a refund on day one after you tested the card.

@Andrew_Smith bud if the card was not opened up, even thou it's over 8 days later I would have refunded the buyer but I can not do that because it was opened and not only that worries me, as the buyer said he is a pc technician, I really don't know what else he maybe have tried doing.

 

[ShreddedSaiyan®]

@Andrew_Smith bud if the card was not opened up, even thou it's over 8 days later I would have refunded the buyer but I can not do that because it was opened and not only that worries me, as the buyer said he is a pc technician, I really don't know what else he maybe have tried doing.

Tbh, that just sounds like a poor excuse to move around what actually occurred. Anyway it's definitely a bad look on you because the guy might be a pc technician much more skilled than alot of the resellers claim to be on here. No point judging him because as far as I've read everything he says seems factual while alot of yours are based on "what if assumptions".
Again this is not me taking either side because I don't know either of you nor have I dealt with you or him however I do take pride in ethical business procedures. This is coming from a completely neutral non biased standpoint.

Sincerely
Shred.✌🏻

 

[Sepashi]

Why was my bad review removed?

@Sepashi when you opened the card did you notice anything on the pcb seem off to you? Like maybe a couple components missing or knocked off? Or irregularly soldered onto the pcb?
You should have compared the pcb of the card you got with an image found online of the exact same model to see if theres any irregularities or missing components.
What I've noticed with some gpu sellers is that they sometimes kill their gpus and in a last attempt to make it post they either bake the card or remove a few components on the pcb that works with the power delivery/phase controllers/vram controller. In rare cases they also remove other components that affect the cards drivers and cause crashing mid game when being utilised.
It can work for hours without crashing when that specific driver is not in utilisation until finally you launch something that requires that specific code/driver to run and then instant crash/freeze/weird artifacts, etc.

Thanks @ShreddedSaiyan® . You make a lot of sense. And yes I was trying to not have to get a refund because I want and needed the card to work. I thought I was being nice, but that slapped me in the face. I didn't notice anything, but I also wasn't looking, didn't think I had reason to look. Also, it doesn't really matter anymore, it's already been determined by the mods and seller that I'm in the wrong only and they won't refund me, and they even took away my negative review which I am highly annoyed about. How can I trust any reviews on Carbonite now knowing that they can just remove people's reviews when they feel like it? How is that a proper trust system?

 

[Ageless_ZA]

I am reopening this bad deal.

@varons666 you have failed to prove this GPU was working. Just saying "my boet tested it" is not enough.
@Sepashi tried all you suggest he do to fix the issue and the card is still not working.

Please arrange for a refund and collect the card from him. Failure to do so will result in your account being removed from Carbonite.

 

[varons666]

I am reopening this bad deal.

@varons666 you have failed to prove this GPU was working. Just saying "my boet tested it" is not enough.
@Sepashi tried all you suggest he do to fix the issue and the card is still not working.

Please arrange for a refund and collect the card from him. Failure to do so will result in your account being removed from Carbonite.

Bud, I understand what you are saying, saying it has been tested is just my word and that is fine, my brother and I know what we saw when we used the GPU, I sold GPUs to other guys on the forum, 1 guy asked for a refund when he received the GPU which I tested working fine, but soon as he received he asked for a refund , I asked him to send me the GPU, I received it, tested it again with the issue he spoke of and I refunded him,

Had that been the case here I would gladly refunded him but that is not what happened, the guy got the GPU and tested it, showed me little artifacts, I only suggested he try old drivers because when ever I have issues I always try drivers first since newer drivers always gave me issues with older GPUs,

He said he will test older drivers the next day, 2 days later he says that he opened up the card, cleaned and repasted and everything is fine,

his words " Hi i cleaned it, and gave it new thermal paste, it was running at over 80deg but is better now, thank you for everything",

I replied " Cool bud, I will close thread and do an iTrader for you "

His reply " 👍🏻"

That's it, the deal was concluded and he was happy.

On the 30th he messaged me
[30/05, 20:30] Hi sorry to bother
[30/05, 20:32] I hope you can give me some advice on the card, it crashes my pc constantly gives the purple screen

So with what is happening here is that people can buy from us, do as they please with the product and a week later ask for a refund?

Granted there were minor artifacts, you are not happy return the GPU, I'm not a hard guy, ask anyone that has bought from me. Bottom line is the guy opened up the card without my consent firstly, used the card for almost a week with no complaints and then says the card is broken, Just like how there is no proof that the card was tested, can anyone here prove that the card was not interfered with further? Can anyone or the buyer prove that he only cleaned and changed thermal paste?

As for the warranty sticker that someone mentioned, pls go and checkup on this because even the zotac website doesn't have a sticker on the screw

ZOTAC GeForce® GTX 1060 Mini | ZOTAC

<p>The ZOTAC GeForce GTX 1060 graphics card is loaded with innovative new gaming technologies, making it the perfect choice for the latest high-definition games. Powered by NVIDIA Pascal™—the most advanced GPU architecture ever created— the ZOTAC GeForce GTX 1060 delivers brilliant performance...

www.zotac.com

The buyer says the GPU was broken when he received it. Simple thing to do, I'm not happy can I have my money back.

 

[varons666]

I am reopening this bad deal.

@varons666 you have failed to prove this GPU was working. Just saying "my boet tested it" is not enough.
@Sepashi tried all you suggest he do to fix the issue and the card is still not working.

Please arrange for a refund and collect the card from him. Failure to do so will result in your account being removed from Carbonite.

Sorry I didn't read the last part to respond to in my last message, @Ageless_ZA no disrespect bud but you are just being a bully here, if you sold something knowing full well it's working, then the buyer opens it up and says it's broken, would you happily refund him? It's easy for you to say refund him because it doesn't affect you in any way.

If you want to ban me because someone bought from me, tempered with the product and over a week later wants a refund and you think he is right in what he has done. Then clearly there is no point in discussing this because what you says goes.

 

[Ageless_ZA]

Sorry I didn't read the last part to respond to in my last message, @Ageless_ZA no disrespect bud but you are just being a bully here, if you sold something knowing full well it's working, then the buyer opens it up and says it's broken, would you happily refund him? It's easy for you to say refund him because it doesn't affect you in any way.

If you want to ban me because someone bought from me, tempered with the product and over a week later wants a refund and you think he is right in what he has done. Then clearly there is no point in discussing this because what you says goes.

Your first post is a rehash of the whole thread.

You still have no proof the card was "working" so the onus is on you to prove it was.

As I said he tried to fix something that was broken from day one. You should have stepped up then and said. "Im sorry. let me refund you and I will test the card when I get it" That is the right thing to have done. But you let him try and fix a dying card ie shirking responsibility.

I'm not being a bully in any way or form here. Just showing you what should have been done ethically from the start.

Refund the guy, take back your obviously broken card that started its BS from the first time it was turned on.

I cannot believe I need to tell an adult how to be mature and do the right thing.