E-Commerce Website - PDF Invoice not sending Wordpress & Payfast

[Rickus12]

Hi everyone. So one of my clients has an E-Commerce business where they sell their books online. Now everything runs great, but no invoices are sent to the customer or to the admin of the website at all. Now just to quickly give context, when a "free test product" is put on the website at R0 (no payment gateways available) and I confirm the order, then the invoices (PDF Format) are sent successfully. But when I buy a book of R15 (Payfast payment gateway available) it redirects right to the payment gateway but the only email they receive is the Payfast Confirmation email and not a PDF Invoice from the online store (like the free test product) . It just makes it easier for her to know what is being ordered instead of her manually going to the Orders Page on Wordpress and viewing it that way.

I hope this makes sense. If need be, I will drop some screenshots of the PDF invoice that I receive on free products and the invoice thingy I receive from Payfast (Do not want only that). Please help!

 

[Mogamad]

What plugin is being used? WooCommerce?

 

[Rickus12]

What plugin is being used? WooCommerce?

Yes WooCommerce with a WP Invoice Plugin as well as the PayFast Plugin.

 

[Mogamad]

I have a website that is running WooCommerce that sells my video lookuptables. I dont use WP invoices though as im okay with the generic invoices they send and instead of payfast, I use Yoco. I'm guessing your client wants custom invoices to be sent via the plugin. i'll install WP invoices and see if i can replicate your problem

 

[Rickus12]

I have a website that is running WooCommerce that sells my video lookuptables. I dont use WP invoices though as im okay with the generic invoices they send and instead of payfast, I use Yoco. I'm guessing your client wants custom invoices to be sent via the plugin. i'll install WP invoices and see if i can replicate your problem

AH Thanks! So I will be switching to Yoco soon. Do they invoice with online purchases or Downloads?