This is what I posted on their forums at THEIR request since their tech support can't help me anymore being out of ideas. How absolutely pathetic from such a huge gaming software company.
After troubleshooting up and down since new patch release they basically let me understand that the problem is not their patch but MY RIG!! I ask you.. It was working 100% on previous patch but now I get constant game client disconnects. So as last resort I am asking very nicely to all the experts out there for ANY ideas..
Hi all.
I am here at Blizzard's request since they can't help me any further as we exhausted all troubleshooting ideas..
Here is the issue. Ever since the last patch came out I have been having client disconnects every 15 mins or so. I am passed frustration as I have been losing rift fragments terribly. I can't complete any rift.
Here is what has been done so far:
1. Network and ISP has been cleared. I have tried 3 different ISP's and a wireless dongle.
2. LAN cleared as I switched all other items off in house and disabled wifi and only my PC was connected to router.
3. Replaced router and same issue.
4. Downclocked CPU and RAM to standard and still there
5. When I play on my wife's PC next to mine all is fine and I can play no hassles.
6. Downgraded to Win 8 and it persists.
7. Updated all hardware to latest drivers.
8. Took out my Creative ZXR (which was between to gpu's) and removed drivers... still there.
9. Unistalled WIn and game twice.
10. There are no issues in device manager.
11. Set sound to 32 channels and low settings.
12. Disabled sound all together and that worked to some extent.
13. Upgraded back to WIn 8.1 with all updates and all latest drivers.
14. Reinstalled ZXR in lowest PCI not between GPUs.
15. I have also tried setting the RAM to manual instead of XMP
16. There are no other programs running in background except for what absolutely necessary.
17. Battlenet app exit after starting game
18. Disabled Vsync
Let me just NOTE that before the last patch ALL was fine and I was playing no hassles.
Blizzard tech support can't help me sort out the problem that THEIR patch created.
Systems specs:
3960X
Asus Rampage 4 BE
16 Gig TeemXtreem 2133 ram
2 X Asus 780 Ti SLI
840 pro SSD
Creative ZXR Sound card
WIn 8.1 currently all latest drivers and updates..
Also I was thinking that it might be a sound issue but after disabling onboard sound in BIOS all the processing is done by the sound card and should not revert load onto either RAM or CPU now. Also didn't help coz it it still there..
Please help as I am about to quit this game as I am not enjoying it anymore due to this @#$%!
One more thing. I am reading of disconnect issues EVERYWHERE here and US. Why is this issue not being addressed since it is obviously a problem coding side?
We need a patch to address this please. This is not acceptable paying for a game and now not being able to play it due to a patch problem and conveniently telling the community with this problem that is our hardware issues causing it. It obviously is not since it was fine pre patch..
Blizzard being probably the biggest gaming software company has written the worst coding into this game? Surely you can employ better developers and coders as this game is just so full of glitches it is amazing reading through all the tech forums. Blizzard...surely you can do much better than this? You have not started game development this year. You have been doing it for years and we were all supporters but of late you are losing gamers by the dozen due to these issues. Such a nice game with so may issues...SIGH!
SO that was it. Please anyone help. I am about to quit this game I enjoy.. Thanks in advance.
After troubleshooting up and down since new patch release they basically let me understand that the problem is not their patch but MY RIG!! I ask you.. It was working 100% on previous patch but now I get constant game client disconnects. So as last resort I am asking very nicely to all the experts out there for ANY ideas..
Hi all.
I am here at Blizzard's request since they can't help me any further as we exhausted all troubleshooting ideas..
Here is the issue. Ever since the last patch came out I have been having client disconnects every 15 mins or so. I am passed frustration as I have been losing rift fragments terribly. I can't complete any rift.
Here is what has been done so far:
1. Network and ISP has been cleared. I have tried 3 different ISP's and a wireless dongle.
2. LAN cleared as I switched all other items off in house and disabled wifi and only my PC was connected to router.
3. Replaced router and same issue.
4. Downclocked CPU and RAM to standard and still there
5. When I play on my wife's PC next to mine all is fine and I can play no hassles.
6. Downgraded to Win 8 and it persists.
7. Updated all hardware to latest drivers.
8. Took out my Creative ZXR (which was between to gpu's) and removed drivers... still there.
9. Unistalled WIn and game twice.
10. There are no issues in device manager.
11. Set sound to 32 channels and low settings.
12. Disabled sound all together and that worked to some extent.
13. Upgraded back to WIn 8.1 with all updates and all latest drivers.
14. Reinstalled ZXR in lowest PCI not between GPUs.
15. I have also tried setting the RAM to manual instead of XMP
16. There are no other programs running in background except for what absolutely necessary.
17. Battlenet app exit after starting game
18. Disabled Vsync
Let me just NOTE that before the last patch ALL was fine and I was playing no hassles.
Blizzard tech support can't help me sort out the problem that THEIR patch created.
Systems specs:
3960X
Asus Rampage 4 BE
16 Gig TeemXtreem 2133 ram
2 X Asus 780 Ti SLI
840 pro SSD
Creative ZXR Sound card
WIn 8.1 currently all latest drivers and updates..
Also I was thinking that it might be a sound issue but after disabling onboard sound in BIOS all the processing is done by the sound card and should not revert load onto either RAM or CPU now. Also didn't help coz it it still there..
Please help as I am about to quit this game as I am not enjoying it anymore due to this @#$%!
One more thing. I am reading of disconnect issues EVERYWHERE here and US. Why is this issue not being addressed since it is obviously a problem coding side?
We need a patch to address this please. This is not acceptable paying for a game and now not being able to play it due to a patch problem and conveniently telling the community with this problem that is our hardware issues causing it. It obviously is not since it was fine pre patch..
Blizzard being probably the biggest gaming software company has written the worst coding into this game? Surely you can employ better developers and coders as this game is just so full of glitches it is amazing reading through all the tech forums. Blizzard...surely you can do much better than this? You have not started game development this year. You have been doing it for years and we were all supporters but of late you are losing gamers by the dozen due to these issues. Such a nice game with so may issues...SIGH!
SO that was it. Please anyone help. I am about to quit this game I enjoy.. Thanks in advance.