Buffering problems

[Marcell1992]

I am trying to find out who is to blame for my videos buffering, my isp Wirulink, something on my end or Vumatel.

I have a 100/100 line
Speedtest shows roughly 100/100 to a Cape Town server
Roughly 90/90 to JHB
Roughly 70/70 to Angola
Roughly 10/10 to Cantebury UK
I suppose this is normal? I kind of don't think so, because why is my speed falling the further out the connection is? This just makes content from other continents practically unwatchable especially if that's the accepted drop off. Anyway, I'm sure this is the cause of my problems, because I very frequently experiencing buffering issues on Youtube, and for the last year or so I haven't been able to watch Twitch unless I am on like 160p, so I rather just not watch at all. I've never really experienced these issues prior to last year.

Wirulink pretty much straight up told me there's fuckall they can do, and everything is normal on their end whenever they test the same things I am testing.
I was with Rocketnet and experienced the same thing with Twitch with them, but not much Youtube issues.

I'm in Goodwood Cape Town if anyone in this area experience the same thing, or nothing at all. Would like to hear from you too.

So how do I go about testing which of these 3 things are to blame?

Edit add: Youtube "stats for nerds" Show a connection of 2100kbps +-

 

[dash09]

Does it do the same thing if you use a vpn?

 

[Marcell1992]

Does it do the same thing if you use a vpn?

Which VPN should I try that has a free trial?

 

[Miz3r]

Try open it with this addon for your browser, if you using chrome

I only use this when watching twitch, and can watch in much higher video playback settings ( i benefitted from this when i was on Adsl )

Alternate Player for Twitch.tv

Alternate Player for Twitch.tv

 

[T3CH 1D10T]

Are you using chrome?

 

[Marcell1992]

Are you using chrome?

Mozilla and Opera does the same thing. I could give Chrome a try

 

[Marcell1992]

Try open it with this addon for your browser, if you using chrome

I only use this when watching twitch, and can watch in much higher video playback settings ( i benefitted from this when i was on Adsl )

Alternate Player for Twitch.tv

Alternate Player for Twitch.tv

Just gave it a try, videos buffer less, but it's still there

 

[PaladinLaw]

Sounds like your ISP'S international bandwidth is congested. Prolly only have a 1G int line. There's nothing you can do about this except switch ISP'S I'm afraid.

 

[yourang]

Use warp plus vpn, could be isp throtting international bandwitdh.

 

[∀Z‾soʇɐuɐɥ┴]

Getting similar speed issues on our end with international traffic so gonna test out warp as well

 

[T3CH 1D10T]

Mozilla and Opera does the same thing. I could give Chrome a try

No it’s not that, not 100% clued up with the other browsers, but for me and a few people I have told, disabling ‘Hardware acceleration’ in the advanced settings of Chrome helped with streaming at 4K

 

[Major Shivvers]

1. Hey there,​

   ​

So I would recommend running a few traceroutes to get more information
You can use WINMTR and test to Youtube.com and to twitch.tv about 200 packets should do and then it will show where the loss is the route and also the latency min/avg/max
Youtube does have local CDN's so should not present any issues at all with twitch though there can be a few things like routing not being done right ,For instance routing traffic internationally instead of locally due to peering not done right

I have a 50/50 line
Speedtest shows roughly 50/50 to a Pretoria server 4ms
Roughly 50/50 to to Capetown Vodacom 22 ms
Roughly 50/48 to TVCABO Angola 59 ms
Roughly 49/48 to University of Kent Canterbury UK 170ms We dont use tcp acceleration on our network

See below example of trace from my mikrotik (Removed the addresses that are sensitive for my network)
tool traceroute twitch.tv use-dns=yes
# ADDRESS LOSS SENT LAST AVG BEST WORST
1 100% 209 timeout TCP reply not enabled
2 xxx.xxx.xxx.xxx.in.addr.arpa 0% 208 4.7ms 5.1 4 26.1
3 xxx.xxx.xxx.xxx.in.addr.arpa 0% 208 2.9ms 13.7 2.6 201 TCP not prioritised on core router
4 xxx-xxx-xxx-xxx.in-addr.arpa 0% 208 3.2ms 12.7 2.7 118.9 TCP not prioritised on core router
5 fastly.ixp.joburg 0% 208 3.2ms 3.2 2.5 3.5
6 151.101.2.167 0% 208 3.8ms 3.9 3.2 4.2

I don't have or use twitch so don't have the tools to test using app or extension but there should be some built in tools to assist with some more tests or monitoring

Hope this helps

 

[Major Shivvers]

1. ​

   Hey there,​

So I would recommend running a few traceroutes to get more information
You can use WINMTR and test to Youtube.com and to twitch.tv about 200 packets should do and then it will show where the loss is the route and also the latency min/avg/max
Youtube does have local CDN's so should not present any issues at all with twitch though there can be a few things like routing not being done right ,For instance routing traffic internationally instead of locally due to peering not done right

I have a 50/50 line
Speedtest shows roughly 50/50 to a Pretoria server 4ms
Roughly 50/50 to to Capetown Vodacom 22 ms
Roughly 50/48 to TVCABO Angola 59 ms
Roughly 49/48 to University of Kent Canterbury UK 170ms We dont use tcp acceleration on our network

See below example of trace from my mikrotik (Removed the addresses that are sensitive for my network)
tool traceroute twitch.tv use-dns=yes
# ADDRESS LOSS SENT LAST AVG BEST WORST
1 100% 209 timeout TCP reply not enabled
2 xxx.xxx.xxx.xxx.in.addr.arpa 0% 208 4.7ms 5.1 4 26.1
3 xxx.xxx.xxx.xxx.in.addr.arpa 0% 208 2.9ms 13.7 2.6 201 TCP not prioritised on core router
4 xxx-xxx-xxx-xxx.in-addr.arpa 0% 208 3.2ms 12.7 2.7 118.9 TCP not prioritised on core router
5 fastly.ixp.joburg 0% 208 3.2ms 3.2 2.5 3.5
6 151.101.2.167 0% 208 3.8ms 3.9 3.2 4.2

I don't have or use twitch so don't have the tools to test using app or extension but there should be some built in tools to assist with some more tests or monitoring

Hope this helps

Freaking font messed the trace stats sorry about that

 

[Marcell1992]

Thanks all, at work now so can't try now what was recommended:
Will give warp vpn a try tonight, do they have a free trial?
Thanks shivvers, will do a traceroute.

 

[Marcell1992]

Use warp plus vpn, could be isp throtting international bandwitdh.

Do you have a link for that? I assume warpvpn is the same thing?

WarpVPN

WarpVPN website.

warpvpn.com

 

[Marcell1992]

1. ​

   Hey there,​

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| xx.xx.xx.xx - 0 | 45 | 45 | 0 | 0 | 0 | 0 |
| xx.xx.xx.xx - 0 | 45 | 45 | 1 | 17 | 129 | 4 |
| xx.xx.xx.xx - 0 | 45 | 45 | 2 | 21 | 82 | 3 |
| xx.xx.xx.xx - 3 | 41 | 40 | 1 | 1 | 7 | 1 |
| xx.xx.xx.xx - 3 | 41 | 40 | 1 | 5 | 40 | 38 |
| cr2-gwf-esr2-gi0-0-4.wolcomm.net - 6 | 37 | 35 | 1 | 226 | 897 | 23 |
| agr1-gwf-cr2-gi0-0-1.wolcomm.net - 3 | 41 | 40 | 1 | 5 | 111 | 1 |
| cr2-gwf-agr1-gi0-0-1.wolcomm.net - 0 | 45 | 45 | 17 | 167 | 811 | 22 |
| xx.xx.xx.xx - 0 | 45 | 45 | 17 | 17 | 22 | 17 |
| 196-60-9-113.ixp.joburg - 0 | 45 | 45 | 18 | 20 | 87 | 19 |
| xx.xx.xx.xx - 0 | 45 | 45 | 17 | 21 | 59 | 17 |
| xx.xx.xx.xx - 0 | 45 | 45 | 17 | 20 | 87 | 18 |
| jnb02s03-in-f14.1e100.net - 0 | 45 | 45 | 17 | 17 | 23 | 17 |
|________________________________________________|______|______|______|______|______|______|

I deleted the IP's, not sure which were private and which weren't. This is when I put in "youtube.com"