B660M AORUS PRO AX DDR4 - built-in Wifi and Bluetooth just stopped working

[LaidToRest]

Hi

So Wifi and BT just stopped working, nothing installed or updated, just started it up the PC and all of a sudden these functions are down... Checked device manager in Win10 and both have exclamation icons on then and say not responding or something. Both are enabled in BIOS, thus far:

Disabled and enabled devices
Updated BIOS
Fully uninstalled drivers, DL and installed latest from gigabyte
Reset Network stack etc.
Reinstalled Windows

Anything else or RMA?

Thanks 🙏

 

[PilotDrake1]

I have had this happen to me on my motherboard. The way I fixed it was performing a "power drain". Unplug the PC from the wall and remove the CMOS battery. Then hold down the power button for 15s (hold it down for a minute to be sure). Afterwards, put the battery back in and turn on the PC and your WiFi and Bluetooth should have returned.

 

[LaidToRest]

I have had this happen to me on my motherboard. The way I fixed it was performing a "power drain". Unplug the PC from the wall and remove the CMOS battery. Then hold down the power button for 15s (hold it down for a minute to be sure). Afterwards, put the battery back in and turn on the PC and your WiFi and Bluetooth should have returned.

Thanks will try this

 

[PilotDrake1]

Thanks will try this

Did it end up working?

 

[LaidToRest]

Did it end up working?

Have not tried yet will let you know

 

[LaidToRest]

Did it end up working?

Did not work. reinstalled windows, updated BIOS, drivers etc.

 

[LaidToRest]

Motherboard was found to be faulty. Frontosa tested and replaced it with a new one. All good now.