What's new
Carbonite

South Africa's Top Online Tech Classifieds!
Register a free account today to become a member! (No Under 18's)
Home of C.U.D.

Alienware 17 R2 Bios Install Fail

Status
Not open for further replies

RichieRich

Banned
BANNED
Rating - 100%
11   0   0
Joined
Dec 31, 2018
Messages
136
Reaction score
22
Points
785
Age
42
Hi guys, I have a 4th gen Alienware 17 R2 and last week I tried to do a BIOS update, I have the Dell Support Assistant program which picks up my laptop automatically and then shows me all the correct drivers for it, downloaded the BIOS update and ran it.
The fans started to spin full speed as it began and it only reached 9% and stood there for hours until it just went to black screen....I couldn't even switch it off, had to wait till the battery drained.
Now it switches on and keyboard lights come on but screen stays black. Wont do anything else. Think they call this stage "Bricked" and its quite common.
I tried to reset the CMOS by shorting the 2 copper pins under the ram chips but still nothing. The laptop is out of warranty so cant contact Dell.
Does anyone know who is certified to work on Dell laptops that can fix this or someone that can definitely fix it that has done something like this before as i'm clueless.

Thanks in advance
 
or

 
or

Thanks, might be a bit above my limited knowledge but let me see if I can manage. Appreciate it!
 
Status
Not open for further replies

Users who are viewing this thread

Back
Top Bottom