Support 2FA Problem

[JasonBekker]

Hi there,

I had to factory reset my old phone and lost the Google Authenticator data as a result. I see there is no way for me to log into my Carbonite account without it. Any help would be greatly appreciated.


Email: jason.bekker@gmail.com

No matching spam trigger logs were found.

 

[Andrew_Smith]

Hi there,

I had to factory reset my old phone and lost the Google Authenticator data as a result. I see there is no way for me to log into my Carbonite account without it. Any help would be greatly appreciated.


Email: jason.bekker@gmail.com

No matching spam trigger logs were found.

Hi JasonBekker,

2FA has been disabled, please try again.

Regards
Andrew_Smith