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Shift based 2nd line technicians needed *URGENT*

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Location
  1. Cape Town
Province
  1. Western Cape

Tash_R

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Work from Home for UK based MSP
Looking for Strong 2nd line candidates willing to work 12 hour shifts 4 days on 4 days off
This consists of dayshift and nightshift work
4 days dayshift
4 days off
4 days nightshift
4 days off
and repeat

Requirements below

As a Level 2 Service Desk Engineer, you will be responsible for providing technical support to our clients, resolving complex IT issues, and ensuring the seamless operation of their IT environments. Your expertise will be crucial in maintaining high levels of client satisfaction and driving our commitment to excellence.

You’re a knowledgeable individual and have developed some great skills having worked in the technology industry, previously providing support at a 2nd Line level or above.

You’re well aware of what your daily duties may look like. What follows are the systems you’re able to work with and where you’ll showcase your IT skills:

  • Office 365 (inclusive of Azure, Intune, Sharepoint)
  • Server infrastructure
  • Networking
  • Hypervisors (inclusive of ESXi and HyperV)
  • Server and desktop operating systems
To be successful in this role, you will be familiar with:

  • meeting your targets and adhering to SLA's
  • answering all calls
  • taking ownership of your tickets
  • problem solving
PM for more information
 
Remuneration package
28k-30k basic plus 30% over and above basic NSA (night shift allowance)
 
Work from Home for UK based MSP
Looking for Strong 2nd line candidates willing to work 12 hour shifts 4 days on 4 days off
This consists of dayshift and nightshift work
4 days dayshift
4 days off
4 days nightshift
4 days off
and repeat

Requirements below

As a Level 2 Service Desk Engineer, you will be responsible for providing technical support to our clients, resolving complex IT issues, and ensuring the seamless operation of their IT environments. Your expertise will be crucial in maintaining high levels of client satisfaction and driving our commitment to excellence.

You’re a knowledgeable individual and have developed some great skills having worked in the technology industry, previously providing support at a 2nd Line level or above.

You’re well aware of what your daily duties may look like. What follows are the systems you’re able to work with and where you’ll showcase your IT skills:

  • Office 365 (inclusive of Azure, Intune, Sharepoint)
  • Server infrastructure
  • Networking
  • Hypervisors (inclusive of ESXi and HyperV)
  • Server and desktop operating systems
To be successful in this role, you will be familiar with:

  • meeting your targets and adhering to SLA's
  • answering all calls
  • taking ownership of your tickets
  • problem solving
PM for more information
Hi Please PM
 
Hi everyone

1 position has just re-opened, looking for engineers with solid L2 experience which includes but not limited to the following
Candidate must be a South Africa citizen, company is not allowed to employ foreign nationals.

  • Server Infrastructure
  • M365
  • Cloud
  • HP & Dell, Microsoft Server OS through to 2019, Linux, Hyper-V, VMWare, and AD-related aspects of Intune, server rebuilds
  • Azure
  • Azure AD, ASR, IAAS, PAAS, Subscriptions & Management Groups, Role Based Access Control (RBAC), NSG, Key Vault, Automation, Storage, App Service, Azure SQL
  • Backup technologies
  • VEAAM, Azure Backup, Backup Exec, MABS
  • Active Directory
  • DHCP, DNS, Replication, AD sync, GPO, Clustering, DFS
  • 3rd party Line of Business application troubleshooting E.G Sage

If you have the above and would love to work for a company that puts you 1st, hit me up by sending your cv to me, i am the team lead for the SA team so i will vet and apply for you.

Tashlinrajhkoomar@gmail.com
 
Last edited:
Work from Home for UK based MSP
Looking for Strong 2nd line candidates willing to work 12 hour shifts 4 days on 4 days off
This consists of dayshift and nightshift work
4 days dayshift
4 days off
4 days nightshift
4 days off
and repeat

Requirements below

As a Level 2 Service Desk Engineer, you will be responsible for providing technical support to our clients, resolving complex IT issues, and ensuring the seamless operation of their IT environments. Your expertise will be crucial in maintaining high levels of client satisfaction and driving our commitment to excellence.

You’re a knowledgeable individual and have developed some great skills having worked in the technology industry, previously providing support at a 2nd Line level or above.

You’re well aware of what your daily duties may look like. What follows are the systems you’re able to work with and where you’ll showcase your IT skills:

  • Office 365 (inclusive of Azure, Intune, Sharepoint)
  • Server infrastructure
  • Networking
  • Hypervisors (inclusive of ESXi and HyperV)
  • Server and desktop operating systems
To be successful in this role, you will be familiar with:

  • meeting your targets and adhering to SLA's
  • answering all calls
  • taking ownership of your tickets
  • problem solving
PM for more information
 
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