Support no 2FA and no backup codes

[Roux-Han]

Hi, how do I get into my account if I dont have carbonites 2FA nor any backup codes?
Hope you can assist me!
THanks for the time


Email: ruanbasson3@gmail.com

No matching spam trigger logs were found.

 

[Andrew_Smith]

Hi, how do I get into my account if I dont have carbonites 2FA nor any backup codes?
Hope you can assist me!
THanks for the time


Email: ruanbasson3@gmail.com

No matching spam trigger logs were found.

Hi Roux-Han,

2FA has been disabled, please try again.

Regards
Andrew_Smith