Support Can't sign into account

[Gary Tavenor]

Hi There, My account name is Justaah on the website. I can't remember if I ever used an app for two-step verification to sign in. If I did then it is no longer on my phone. Could you possibly assist in letting me know which App I should get or if there is any other way to sign in and then set it up?

Thanks in advance!


Email: garytavenor13@gmail.com

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[Andrew_Smith]

Hi Gary Tavenor,

2FA has been disabled and a password reset has been sent.

Please, have a look at the following:

With that being said, you can set up your 2FA with the app Authy or Google Authenticator. The code can be found there.

Regards
Andrew_Smith