Support 2FA reset

[ChickenDinnerWinner]

Hi there

I am trying to get access to my account but am 2FA blocked due to new phone.

Tried already in this thread but I think I did something wrong: https://carbonite.co.za/index.php?threads/verification-code.477702/

Let me know what you need from my side to be able to reset it.

TIA

 

[Ageless_ZA]

We need a username or email to confirm who you are....