Support 2FA - cant log in

[RoflcopterZA]

Good day

I recently got a new phone and cant login to Carbonite.

Can you perhaps reset my 2FA so I can set it up again?

Thanks!


Email: geoffreyrous@gmail.com

No matching spam trigger logs were found.

 

[Andrew_Smith]

Good day

I recently got a new phone and cant login to Carbonite.

Can you perhaps reset my 2FA so I can set it up again?

Thanks!


Email: geoffreyrous@gmail.com

No matching spam trigger logs were found.

Hi RoflcopterZA,

2FA has been disabled, please try again.

Regards
Andrew_Smith