Support 2 Step Authenticator App not linked anymore

[Quintin]

Hi there,

I recently got a new phone and I dont have Carbonite linked to my authenticator app.

I also dont have my backup codes anymore.

Please advise how to log in? I do know my password.


Email: quintindejager@gmail.com

No matching spam trigger logs were found.

 

[Andrew_Smith]

Hi there,

I recently got a new phone and I dont have Carbonite linked to my authenticator app.

I also dont have my backup codes anymore.

Please advise how to log in? I do know my password.


Email: quintindejager@gmail.com

No matching spam trigger logs were found.

Hi Qman,

2FA has been disabled, please try again.

Regards
Andrew_Smith