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Tech Advise needed for a 2080 TI not posting

Noxsion said:
Morning Gents,

So to clarify, I live in PE, not Johannesburg. I have a trusted friend who I studied with and have known closely for over 10 years located in Fourways & Morning Side. He is not a member on Carb. (Also not sure why I would be a scammer if I paid for the card?)

I saw the post and as stated, we arrange the card to be delivered to my mate who is located closely to Ninja. Nothing more was done to the card once it arrived to my mate. Because he runs his own business he could not ship it directly to me. Eventually he got an opportunity and shipped it. GPU and Cooler where packaged in their original boxes. He took a larger box, placed all items into one big box with brown paper and polystyrene. I arrange the courier guy to collect and it was shipped to me.

I received the card on Saturday and only had the opportunity to test it Sunday. This card was purchased for work use primarily. I contacted Ninja the following day after trying to test the card and told him the card doesn't post. I did multiple tests, contacted a tech friend who is on carb who gave me other technical options to try, and non work. As Ninja stated I was happy to do anything he requested, but also requested a refund if nothing worked.

I have no proof it worked before only his word. And I sent him numerous videos of me trying all the methods "they" requested me to do.

All I am requesting is a refund. This is an item I need for work and cannot afford to through that amount of money away. He is welcome to test it his side, but I am now falling behind in what I need to do. I have had 0 use out of this card, arrived not working, followed his instruction of tests and nothing worked.

I want a refund.
Click to expand...
I don't think anyone stated that you are a scammer?
Its logical steps to follow - always check serial numbers for possible RMA.
If there was a gentleman's agreement between you two for a DOA warranty or perhaps 7 day warranty then it should be honored - but if no such agreement was formed you could be out of the cash as the items sold outside warranty are sold as "voetstoots". - I might be wrong on this @Oj0 and those guys will know more on this subject
 
I have Whatsapp'd ScorpioMan to ask if he can help diagnose it. Next step would be the new referral I received to diagnose. Otherwise, it's a difficult situation and I don't know the solution (yet). Edit: Have messaged Noxsion about this (on Whatsapp) and offered to pay the courier cost back to Jhb.
 
Last edited:
Crouchinglee said:
If there was a gentleman's agreement between you two for a DOA warranty or perhaps 7 day warranty then it should be honored - but if no such agreement was formed you could be out of the cash as the items sold outside warranty are sold as "voetstoots".
Click to expand...
There was no gentleman's agreement. I value 0jo and everyone's input (as always). That said, once these new diagnose options have been exhausted then I think Noxsion and I can have a serious chat about how to resolve it like gentlemen.
 
With all these type of threads poping up lately it absolutely boggles my mind why people don't take proof of life vids before shipping. I always do this, ALWAYS. And double make sure to say that risk is 110% on the buyer if he ops for shipping.

I've been watching alot of tech cemetery and eli tech and a little thing like accidentally knocking off a small cap/resistor can easily brick a card.(Still very repairable in the right hands)

But anyways I do hope for a favouritable outcome to this for both parties.




Sent from my Redmi 8 using Tapatalk
 
Gurshick said:
With all these type of threads poping up lately it absolutely boggles my mind why people don't take proof of life vids before shipping. I always do this, ALWAYS. And double make sure to say that risk is 110% on the buyer if he ops for shipping.
Click to expand...
My sale thread clearly states "cost and risk on you". However, I will do everything in my power and ability to help find a fix. If not, I will then discuss resolution options with Noxsion. I will certainly use video proof in future, but like I mentioned earlier, in dozens of deals of high end items in recent years, I've never thought of it and I've never been asked for it either (in either capacity, as buyer or seller).
 
Chatted to ScorpioMan. He's agreed to diagnose the card for us. Have informed Noxsion and will pay courier.
 
Sorry didn't read everything, just wondering, was the card assembled when received or was it put together by the buyer? I once had a 1080ti die when trying my first WC loop. There is protection against the silicon overheating, but it's still possible to pop it with a poor mount or bad thermal paste application.
 
rinners said:
Sorry didn't read everything, just wondering, was the card assembled when received or was it put together by the buyer? I once had a 1080ti die when trying my first WC loop. There is protection against the silicon overheating, but it's still possible to pop it with a poor mount or bad thermal paste application.
Click to expand...
Put together by Noxsion (buyer) but Noxsion said he did test it with the AIO first and it was not posting (edit was to fix typo)
 
Noxsion said:
Hey All,

As I like to think I know fairly more than the average granny when it comes to computers, I'm a bit stuck with solving this problem.

I made a purchase with a fellow Carboniter for his Galax 2080 TI OC. Thread is here: https://carbonite.co.za/index.php?t...ter-corsair-aio-included.390949/#post-2573346

Upon receiving the card I decided to plug it into a build that was going to be used for work. The full system has been purchase from Wootware and Evetech within the last month and just needed a GPU to finish it off.

Basic System is a :
Asus Prime Z490-P - Motherboard
1200W Coolmaster PSU
Intel Celeron G5900 CPU
with SSD and 16GB DDR4 Ram.

1) Initially the Card came with a water-cool block, Upon switching it on I received no posting from the card, but the watercooler and pump was working fine. I figured maybe its a bios/driver/another issue. Card doesn't display in windows or in bios that I can see.

Things I've tried. (and yes every time I did a change the PSU was completely unplugged and I spammed the power button when removing CMOS to clear capacitors from charge.)
a) Changing PCI-E Slots
b) using a riser on different pci-e x1 slots
c) changing PCI slots on PSU. Using a 1-2 split to card, and using 2 alternative 1-1 cables from psu
d) removing CMOS battery and starting fresh,
e) clean windows install
f) using a completely different motherboard MSI Z370 with LGA 1151 i5 9600kf
g) making sure only 1 RAM stick was in.
h) plugged in a different card into both boards, the 2070 Super posts immediately.
i) removing watercooler and placing on the original packages heatsink and fans.
j) retrying all steps above without watercooler

To be honest I can't even remember all the steps I've tried. I have spoken with my IT Tech friend who has given me a few things to try as well which I've done, but no luck.

I received this card on Saturday, and only was able to do tests on Sunday. I message the seller this Monday 1/11/2021 who has been extremely helpful in trying to assist me in resolving why the card won't post. He recommend we ask other fellow Carb's.

I would really love to keep this card so a solution would be fantastic.

Thanks in advance
@Ninja_Theory (Seller)
Click to expand...

Fire up GPU-z and see what BIOS is installed.

Im 90% sure it’s got a modified mining BIOS installed and you need to use a second card to boot up and restore the stock bios.
 
Ninja_Theory said:
Put together by Noxsion (buyer) but Noxsion said he did test it with the AIO first and it was not posting (edit was to fix typo)
Click to expand...
Sorry to continue to harp on in the thread. But how did you package it in the original box? Did you re-attach the stock heatsink before shipping, or was the heatsink loose in the box along with the GPU?
 
Not a bad idea to put the 2070 in as well and boot off of that. You'll get into Windows and can then see if GPU-Z detects the 2080 and go from there.
 
goldfritter said:
Sorry to continue to harp on in the thread. But how did you package it in the original box? Did you re-attach the stock heatsink before shipping, or was the heatsink loose in the box along with the GPU?
Click to expand...
I delivered it in the box. Noxsion's friend packaged for courier to PE. Here's the photo I sent Noxsion:
 
Johannes Kerkorrel said:
Not a bad idea to put the 2070 in as well and boot off of that. You'll get into Windows and can then see if GPU-Z detects the 2080 and go from there.
Click to expand...
I think the G5900 has an integrated GPU so it shouldn't even need the 2070, just boot with the monitor connected to the mobo
 
JollyJamma said:
Im 90% sure it’s got a modified mining BIOS installed and you need to use a second card to boot up and restore the stock bios.
Click to expand...
I bought the card new. You didn't ask me if I mine, which I don't. So I'm not sure how you get to "90% sure". I know nothing about mining. I assume I have misread/misinterpreted your message.
 
Ninja_Theory said:
I did not ship it. I hand delivered it to Noxsion's friend in Jhb (short drive by car). Noxsion's friend packaged and shipped to PE.
Click to expand...
Ok. Was the AIO on the card when you took it to the friend? Or the stock heatsink? Or neither?
 
Ninja_Theory said:
AIO
Click to expand...
Ok. So @Noxsion: this means that your friend disassembled the AIO from the card, put the AIO in the AIO box and the GPU in the GPU box along with the stock cooler, and then he put all of that into a larger box. Have I got it right?

Did he re-attach the stock cooler to the card when he sent it, or did he leave the GPU and cooler loose in the GPU box?
 
Thing is card is DOA shouldnt be on the reciver to sort out the problem, if the card worked for a day or 2 then his problem but DOA should be on the seller, should refund the client get the gpu back and he should trouble shoot. DOA = refund, working for a day or 2 clients problem.
Doing 200 deals on carb doesnt meen alot if everything went smooth, its when something goes wrong that will say what kind of seller he is.
Just my 2c

** Seller if you recived a DOA card would you be happy with it or demand a refund ?
 
Oxcynorm said:
Thing is card is DOA shouldnt be on the reciver to sort out the problem, if the card worked for a day or 2 then his problem but DOA should be on the seller, should refund the client get the gpu back and he should trouble shoot. DOA = refund, working for a day or 2 clients problem.
Doing 200 deals on carb doesnt meen alot if everything went smooth, its when something goes wrong that will say what kind of seller he is.
Just my 2c
Click to expand...
Too many variables between my handover to Noxsion's friend in Jhb and the card getting to PE. Your post disregards the variables.
 
Oxcynorm said:
Thing is card is DOA shouldnt be on the reciver to sort out the problem, if the card worked for a day or 2 then his problem but DOA should be on the seller, should refund the client get the gpu back and he should trouble shoot. DOA = refund, working for a day or 2 clients problem.
Doing 200 deals on carb doesnt meen alot if everything went smooth, its when something goes wrong that will say what kind of seller he is.
Just my 2c
Click to expand...
While in general I agree with you. In this case I think there were a number of steps in between the seller releasing the card and they buyer receiving it which makes the situation a bit murkier. It looks like the buyer's friend had to dismantle the AIO bracket which was attached to the card, then pack and re-pack and ship all of this. And then the buyer had to re-assemble it on his side before he was able to test.

It doesn't help the seller that he has no proof that it was working before he took it to the friend. But if my impression of the chain of custody is correct, there were a lot of possible points of failure after it left the seller's hands, especially if the card and stock heatsink were loose together in the box all the way from JHB to PE. Messing with coolers on GPUs is not a risk-free endeavour.

So it's a tricky situation. But Ninja is coming to the table with helping with repairs and return shipping.
 
As a complete aside - @Ninja_Theory what AIO bracket is that, that is compatible with Corsair coolers? This is totally just for my own interest (I am looking at AIO-mounting my old GPU) and has nothing to do with the issue of the faulty card :)
 
goldfritter said:
As a complete aside - @Ninja_Theory what AIO bracket is that, that is compatible with Corsair coolers? This is totally just for my own interest (I am looking at AIO-mounting my old GPU) and has nothing to do with the issue of the faulty card :)
Click to expand...
A reseller on Carb helped me with it and fitted it for me. I can't recall his Carb name, only his real name as we chat on Whatsapp from time to time. I don't want to post his real name publicly. I'll ask him if I can tag him here. Pretty sure it was a Corsair H115i.
 
Quick update: A friend of mine is a senior manager at an IT repair company with a national footprint. He offered to assist with one of his technicians in PE. I have connected him and Noxsion. Once we have news of that diagnose, and if no fix is found, we can look to sending the card to ScorpioMan in Jhb with whom I've already touched base and made arrangements. I have agreed to cover the courier cost to Jhb. Will post further developments in due course.
 
...so no video evidence of it working (never sent videos of my own sales...only pics) and no one knows if middle man took it for a spin or checked under the hood before send off...
 
@Noxsion will you really be happy with a card that is "fixed" ? That fix can last a day or 2 and when it gives in again what then, i am sure you could have bought a card that didnt need "fixing".

From what i read middle man picked it up drive it to somewhere and then shipped it ? You not ship it from the start ?
Dont know if i am missing something here but i wouldnt have been happy with this deal at all.
If @Noxsion is happy with a fix card so be it but be carefull dude
 
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