Support Problems on new and improved Carb

Ageless_ZA · Apr 2, 2018

VladM said:
Is there any way to:

1. Have a normal, black on white (or at least black on light) theme?

2. Not have colours change based on time of day?

If yes to any of the above, how?

@VladM

1. We are developing a light theme. (for VIP's)
2. Yes, purchase a VIP subscription https://carbonite.co.za/index.php?account/upgrades and then change the day light switcher in your profile and choose your own colour at the bottom left of any screen.

Off-The-Chart · Apr 2, 2018

VladM said:
Is there any way to:

1. Have a normal, black on white (or at least black on light) theme?

2. Not have colours change based on time of day?

If yes to any of the above, how?

1) someone said an add-on called StyleBot can be used to manually edit a site's layout
2) VIP

VladM · Apr 2, 2018

Firestrm_ZA said:
VladM said:

Is there any way to:

1. Have a normal, black on white (or at least black on light) theme?

2. Not have colours change based on time of day?

If yes to any of the above, how?

Click to expand...

@VladM

1. We are developing a light theme. (for VIP's)
2. Yes, purchase a VIP subscription https://carbonite.co.za/index.php?account/upgrades and then change the day light switcher in your profile and choose your own colour at the bottom left of any screen.

Purchase a subscription for a forum? Lol.

DarrenR · Apr 2, 2018

When clicking on attachments I keep getting a page saying not found:

Off-The-Chart · Apr 2, 2018

DarrenR said:
When clicking on attachments I keep getting a page saying not found:

I see there it says "LOG IN"

most likely an attachment linked to the old board

they weren't migrated to the new board as far as I know

could you link where it is you wanna view?

DarrenR · Apr 2, 2018

Quite correct - I see it is a pre migration posting so no doubt wasn't migrated... Thx

ViVceptioN · Apr 3, 2018

VladM said:
Purchase a subscription for a forum? Lol.

It's only a $1, we also have running costs and license fees and purchasing of add-ons

PsyWulf · Apr 3, 2018

Subbed,only issue i had previously was the yearly thing

All the cash ive saved on hardware makes R12 a nobrainer

ViVceptioN · Apr 3, 2018

Off-The-Chart said:
3+ digit iTrade becomes 2 liner

Fixed, please verify

Daredevil · Apr 3, 2018

So far my only real problem was trying to edit a sale thread that I created. I managed to change the text but when I tried to submit it, it was complaining about a prefex problem, I couldn't find where to fix it so I just left the post unedited. My post sounds like a Russians bad English, nice with an accent added though.

ViVceptioN · Apr 3, 2018

Daredevil said:
So far my only real problem was trying to edit a sale thread that I created. I managed to change the text but when I tried to submit it, it was complaining about a prefex problem, I couldn't find where to fix it so I just left the post unedited. My post sounds like a Russians bad English, nice with an accent added though.

PM me a screenshot of the edit screen and error you get?

Off-The-Chart · Apr 3, 2018

ViVception said:
Fixed, please verify

sorted

@Daredevil yep that still seems like an issue... weird that you aren't even able to edit the title or prefix yet it gives that msg.

for now maybe just add a new reply with edited details

@ViVception it's an error dialog at the top of the screen saying that Oops, with an added "Please use a valid Title. Please select a prefix"

but you can't do either

EDIT: hmmmm, tried it just now again and it only says "Please select a prefix"

Mugabe · Apr 3, 2018

The old adage of, if it aint broke dont fix it, still holds true. I just started using Carb again and got used to the old layout and menus etc and now left in the dark again by the new theme, pun intended. I have spoken to a few friends who also use Carb and they feel the same way. Its mainly the use of similar fonts and colour schemes that go well together.

It might be beneficial to run a publicly visible poll (visible on the landing page maybe) in which users state their preference of the old and new formats and that will give you a summary of what the average user feels about the new look.

Thats my 2 cents on it...

MR.C · Apr 4, 2018

It seems that I'm getting subscribed to threads that i havent subscribed to.
About 3 or 4 in the past week.

I'm happy with the changes, thanks to those who suggested, implemented and fixing things up. Its a step forward.

Off-The-Chart · Apr 4, 2018

MR.C said:
It seems that I'm getting subscribed to threads that i havent subscribed to.
About 3 or 4 in the past week.

I'm happy with the changes, thanks to those who suggested, implemented and fixing things up. Its a step forward.

have you checked your settings? think maybe that "Automatically watch content you interact with"?

ian_stagib · Apr 4, 2018

Mugabe said:
The old adage of, if it aint broke dont fix it, still holds true. I just started using Carb again and got used to the old layout and menus etc and now left in the dark again by the new theme, pun intended. I have spoken to a few friends who also use Carb and they feel the same way. Its mainly the use of similar fonts and colour schemes that go well together.

It might be beneficial to run a publicly visible poll (visible on the landing page maybe) in which users state their preference of the old and new formats and that will give you a summary of what the average user feels about the new look.

Thats my 2 cents on it...

There is zero chance of going back to the old look as it's not just a look change but a proper platform change, and along with it a host of new features both on the front end and the back end. You'll just need to adjust to the change.

PCUSER · Apr 4, 2018

Guys, sorry but I did not read all 10 pages. Is it just me or is there a problem with the ''latest threads'' box not updating automatically like it did with the previous version 1.0?

ScottulusMaximus · Apr 4, 2018

Getting a 404 when clicking on an iTrade notification in the alerts tab to view and respond.

Off-The-Chart · Apr 4, 2018

PCUSER said:
Guys, sorry but I did not read all 10 pages. Is it just me or is there a problem with the ''latest threads'' box not updating automatically like it did with the previous version 1.0?

the auto update isn't featured yet

feoZA · Apr 4, 2018

Anyone having issues on Tapatalk where we get notifications of the same thread multiple times?

Off-The-Chart · Apr 4, 2018

feoZA said:
Anyone having issues on Tapatalk where we get notifications of the same thread multiple times?

check your preferences and make sure your Alerts are ticked correctly

feoZA · Apr 4, 2018

Off-The-Chart said:
feoZA said:

Anyone having issues on Tapatalk where we get notifications of the same thread multiple times?

Click to expand...

check your preferences and make sure your Alerts are ticked correctly

Will try that, thanks.

feoZA · Apr 4, 2018

So what should the preferences look like? Read in another thread that the issue is on Tapatalks side

Off-The-Chart · Apr 4, 2018

feoZA said:
So what should the preferences look like? Read in another thread that the issue is on Tapatalks side

ah, it could be.... just PROPERLY read your post

the other person had the issue of getting notifications about the same USER posting multiple times

so it's multiple times about the SAME thing? or still like when different users post in same thread?

but try and un-check all your alerts and go from there (if then still happens, then yes a Tapa issue)

feoZA · Apr 5, 2018

Off-The-Chart said:
feoZA said:

So what should the preferences look like? Read in another thread that the issue is on Tapatalks side

Click to expand...

ah, it could be.... just PROPERLY read your post

the other person had the issue of getting notifications about the same USER posting multiple times

so it's multiple times about the SAME thing? or still like when different users post in same thread?

but try and un-check all your alerts and go from there (if then still happens, then yes a Tapa issue)

No, it's across the board (no pun intended), I get like 5 notifications of the same thing. Can be any sub forum and any user, in fact I think every single new post suffers this issue.

Apparently, the Tapatalk plugin is still beta for the new forum software? In any case, it's very messy having to wade through so many duplicates.

feoZA · Apr 5, 2018

Off-The-Chart said:
feoZA said:

So what should the preferences look like? Read in another thread that the issue is on Tapatalks side

Click to expand...

ah, it could be.... just PROPERLY read your post

the other person had the issue of getting notifications about the same USER posting multiple times

so it's multiple times about the SAME thing? or still like when different users post in same thread?

but try and un-check all your alerts and go from there (if then still happens, then yes a Tapa issue)

Like so:

one2skipfew · Apr 5, 2018

everything for me in terms of browsing etc. seems to be fine, however I did get a positive itrader yesterday, however the number that shows still seems to remain at 14, whereas I have positive 15 itrader

Ageless_ZA · Apr 5, 2018

one2skipfew said:
everything for me in terms of browsing etc. seems to be fine, however I did get a positive itrader yesterday, however the number that shows still seems to remain at 14, whereas I have positive 15 itrader

If you have dealt with the person before it won't increase your score. I've adjusted the settings accordingly now.

one2skipfew · Apr 5, 2018

I gave him the itrader before the site updated? could that be the problem?

Ho3n3r · Apr 5, 2018

one2skipfew said:
I gave him the itrader before the site updated? could that be the problem?

Read his post again. It is as it should be. I counted your feedbacks now - 15 feedbacks, with 2 to ScottulusMaximus, hence your score is 14.

Support Problems on new and improved Carb

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