Being a member that doesn't use Carbonite often, it was a pleasure dealing with Heinreich. He is extremely professional and even made some plans for me to get the item on the same day.
Its not easy trusting people that you don't know, especially when it comes to buying items that cost a large amount of money, with Heinreich you can instantly feel that its someone you can trust. He even asked afterwards if everything is going well, and offered some advice.
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