Support I am struggling to my carbonite account

[Frank]

It is asking me to us an authenticator on my phone but i have since switched phones and no code comes through to any of the authenticators i have here.


Email: afamawesome@gmail.com

No matching spam trigger logs were found.

 

[Andrew_Smith]

It is asking me to us an authenticator on my phone but i have since switched phones and no code comes through to any of the authenticators i have here.


Email: afamawesome@gmail.com

No matching spam trigger logs were found.

Hi Mmfrank,

2FA has been disabled, please try again.

Regards
Andrew_Smith