What's new
Carbonite

South Africa's Top Online Tech Classifieds!
Register a free account today to become a member! (No Under 18's)
Home of C.U.D.

Which company got good reputation when it comes to providing LIFE assurance?

houqez

Senior Member
Rating - 100%
14   0   0
Joined
Oct 10, 2018
Messages
107
Reaction score
20
Points
2,685
Age
40
Hi,
Which insurers in SA are deemed reliable when it comes to providing Life assurance covers?
I know I am treading on a thin line because it is Insurance companies but I just want to hear people's experiences.
 
Hi,
Which insurers in SA are deemed reliable when it comes to providing Life assurance covers?
I know I am treading on a thin line because it is Insurance companies but I just want to hear people's experiences.
Most companies can drag it out if your paperwork isn't in order. Like you need to have a BI-5 (death certificate), the deceased's ID, Contract number etc. But call centres can be a hassle, that is why it is better to claim through the advisor who wrote the policy for you. Call centre agents generally lie on policies with regards to your IRP rating to lower your premiums, this causes disputes at a payout stage. Imagine you are a contractor but on your policy schedule it states you are a site supervisor that sits in an office all day but you die of a falling beam or something. The company wouldn't payout, if you would like to talk about this in depth on a more private platform feel free to PM me.
 
I would recommend Sanlam just that they have been doing this longer than any telesure company, but stay away from call center policies i.e. Outsurance, Miway as there is always small print that they don't discuss or make you aware of over the phone.
 
Hi, so reputable insurers are obviously bound by contract and have to comply with FAIS regulation. Also, if you have been treaded unfairly you can go to the Ombud. I think your question is more focused on the adviser part. Will send you a PM now, feel free to reply if you interested. I'm working for a Financial Services Provider, we can help you.
 
Thank you Guys,
I guess it is time to engage advisors and avoid call centre policies 🙏(y)
 
Pure life (payout on death) cover is usually not a problem with most insurers. You die, next of kin, business partner etc provide death certificate. Money is paid to beneficiaries with-in time frame.

However most policies are upsold to make brokerrs money, They include accidental death benefits, disability, partial credit repayment, lost of income etc. All these add to a tangled mess of wording. Then you add, payment returns, back to back cover.

They tell you that you save by taking out these combined/compound cover.

You need to look at the underwriter of the policy.

Stick to the big insurers, Sanlam, Old Mutual.


There are certain insurers you should absolutely avoid

Neat info


Bad stuff


Santam
 
Pure life (payout on death) cover is usually not a problem with most insurers. You die, next of kin, business partner etc provide death certificate. Money is paid to beneficiaries with-in time frame.

However most policies are upsold to make brokerrs money, They include accidental death benefits, disability, partial credit repayment, lost of income etc. All these add to a tangled mess of wording. Then you add, payment returns, back to back cover.

They tell you that you save by taking out these combined/compound cover.

You need to look at the underwriter of the policy.

Stick to the big insurers, Sanlam, Old Mutual.


There are certain insurers you should absolutely avoid

Neat info


Bad stuff


Santam
That last article is referring to Santam when instead it should refer to Sanlam...

Sent from my SM-G960F using Tapatalk
 
Provided your disclosures are correct (not just health but avocations) ,breakdown of work duties etc you should be fine with most of the "major" insurers . Liberty , Sanlam ,PPS ,Discovery ,Old Mutual , Momentum ,Hollard

Stay clear of the No or Limited Medical Underwriting companies or tele marketing type companies .. They usually have waiting periods and exclusions built into their products.

You ideally want a policy that is FULLY underwritten upfront, ie go for all the medicals ,furnish Dr's reports ,family history and the like. This generally means the insurance company knows risk they taking up front and should claim arise will not delay payouts. If given the option rather opt for more medical tests than fewer .

Some do underwrite at claim stage but I'v 1st hand witnessed payouts in excess of 25m for policies that were under a year old with no issues. Mainly for buy and sell type policies for shareholders.. Even suicide is covered by most of the majors after 2 years....

Used to be a product Development Actuary way back so yeah my knowledge is based on my experience in the industry.

Also brokers tend to push for sales so ensure they don't cut corners by omitting important information on applications ... Stuff like income ,qualifications , hobbies ,travel do actual kick in on claim and material non disclosure is major reason why most claims are not paid.

Also what people tend to forget is what buys you insurance is good health and not money so its best to get adequate cover when you still in proper roadworthy condition ....
 

@SPWM


If you read the article. It turned out to be a funeral policy not a life policy per se.
My bad...never knew they into funeral cover as well[emoji2957]

Sent from my SM-G960F using Tapatalk
 
Sanlam = Life - long term

Santam = short term policies - house, funeral etc.
 
Sanlam = Life - long term

Santam = short term policies - house, funeral etc.
Sanlam sells funeral policies as well...

Sent from my SM-G960F using Tapatalk
 

Users who are viewing this thread

Back
Top Bottom