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Want to buy from Evetech ? Read this guide.

YpieM

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So I am kinda tired of seeing everybody complaining about what they bought from Evetech and how it turned out. So I decided to make a guide since telling everybody to not buy from them does not work and I am don't wont to see them scr3w more people.

Steps to buy from Evetech:
1. Always use a sales rep. Most people buy, online which I understand feels a little easier some times, but trust me it would turn out much better if you use a sales rep most of the time. The thing is most of the reps know how evetech's system works so they can help you get the best and fastest results most of the time ( example, if you order online it takes 2 minutes to order but then the order can in some cases take very long to arrive, If you contact a sales person it might take longer as you wait for a reply but they are able to bypass steps and speed up the delivery date.)
2. Always ask a lot of questions. So if you followed step 1 then you have a sales rep you use to order and anything that sales person tells you he has to stick to, even if it cost's him or the company money. ( When I worked there I had to pay for all my mistakes, sometimes I had to pay courier or overnight courier. Other time's I had to pay the handling fee of returned goods) So anything you want to know regarding shipping time, Handling fee, warranty and returns or product feature's ask the sales rep and he will be able to assist you, and if he does not then you are covered (just make sure you have it on email as they do not record phone calls.)
3. Avoid RMA department at all cost. The thing is Evetech management kind sees RMA as the department they loose money. If it were up to them they would not have such a thing but unfortunately they have to have one so they do their best to make the service over here so terrible that you would just abandon your refund or broken good's. What I would say is ask your sales rep to make sure he properly tests a item before you get it, even if this takes a day or two longer, tell him that you do not have the time and will not be dealing with RMA so he has to make sure that all features are working properly and that evetech will take full responsibility if there are any problem's. This way the chances of broken good's are less as they will swap it out before they send it and also if you receive faulty good's you have a sales person to blame and he will get shouted on until you get sorted.
4. Never be afraid to complain. Evetech's entire existence is based on their advertising and they know it. While I was working for evetech my friend won a Corsair mouse via an Evetech Competition. After receiving the mouse he realized a very small problem. Every once in a while the mouse would either double click, or when you double click it would only register 1 click, and the problem only occurred after 30 mins of gaming +-. So he told me about it and I told him that it does sound like a defect but I doubt the RMA department would see it as a valid reason, although I would try and help him so I took it with me to work and gave it to the RMA department explaining the problem. They tested it for two days then gave it back to me and said that there is no problem it might be a setting on his PC but the mouse is 100%. I then returned the mouse to my friend and told him what they told me. About a week later me and my Friend bump into each other in-front of a store and he told me that Evetech swapped his mouse for a new one that works perfectly. When I asked him how ,he said he just left a bad review and comment on Facebook and the same guy whom tested the mouse contacted him and said they would arrange a courier to collect the mouse, then test it. After it was collected and tested they found the problem and sent him a new one. I have recommended complaining to a few people since then and all of them received help from Evetech after complaining or rating.
5. Don't buy from Evetech, they do not treat their people right and they have a lot of illegal stuff going on. Some of the people whom work there, are not legally in SA and they cannot even go back to where they came from because of this. They scr3w over all the client's whom don't stand up for themselves.
# All of the above was true when I worked their last year and I do not know if this is still the case, the last friend I have that worked for them quit a few months ago.
 
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WernerC

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TL;DR everything but...

It works pretty well to tell people not to buy from them. Do you need to go through all of this if you buy from Wootware, a reseller on this site or even Takealot? No you don’t.

Think it is less effort to order from Ali and deal with SAPO tbh...

Your last point is valid though ;-)


Sent from my iPhone using Tapatalk
 

EliteOp

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How not to get attacked by sharks:

1: Don't swim in the ocean. Studies have shown that 99.999% of all shark attacks occur in the ocean. - I think the other 0.001% was the scene in Deep blue sea where the shark lunges out of the water and bites Samuel L. Jackson...
 

Oj0

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shark lunges out of the water and bites Samuel L. Jackson...
Motherfucker!

@YpieM took a lot of time and effort to write this post. We should be appreciative instead of judgemental and critical.
Sure, but is it really helpful? I can write a three page article on how to cook feces but at the end of the day you’re still eating shit.
 

Qui_Illustrati

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How not to get attacked by sharks:

1: Don't swim in the ocean. Studies have shown that 99.999% of all shark attacks occur in the ocean. - I think the other 0.001% was the scene in Deep blue sea where the shark lunges out of the water and bites Samuel L. Jackson...
Fake news.

I distinctly recall watching at least 2 YT videos of idiots being bitten by sharks while holding them out the water :D
 

XtaCy696

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Neo_Geo

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The thing is. The definition of insanity is doing the same thing over and over expecting a different outcome........ I have been burned too many times by evetech.
 

HolyCowImAnoOb

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First rule about buying from evetech, dont buy from evetech..
Second rule about buying from evetech, dont buy from evetech..

They dont honour warranty and offer deflated prices for the items after receiving FULL refunds from the destributors.
 

Ho3n3r

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First rule about buying from evetech, dont buy from evetech..
Second rule about buying from evetech, dont buy from evetech..

They dont honour warranty and offer deflated prices for the items after receiving FULL refunds from the destributors.
And who the fuck gives expiring credit for something that's broken? That's basically stealing, after the credit expires.
 

zsde

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Rune and his Rebeltech left a big void in the market. No one comes close to what he had established. Went out of his way to assist, whether it was finding something that wasn't on his website or warranty issues. We miss you Rune.
 

Maxwell

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Never had any issues with Evetech, my friend circle support them almost exclusively and never heard a bad experience. I know Rebeltech was all the rage on this forum, used them once, utterly disappointed. See they closed down now, my sympathy, but from my experience Evetech has been better to deal with, but Wootware gets my first prize.
 

nagapie

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Where is that meme when we need it. Ah shit here we go again

@op just with your comments about evetech not wanting to have rma department would already make this guide useless.

If you spending R40k on a pc to not have warranty either you own three companies and a one million rand car or you like self inflicted injuries to your wallet.
 

Ho3n3r

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Rune and his Rebeltech left a big void in the market. No one comes close to what he had established. Went out of his way to assist, whether it was finding something that wasn't on his website or warranty issues. We miss you Rune.
Check out @Dreamware Tech - they're pretty awesome.
 

Ho3n3r

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I know Rebeltech was all the rage on this forum, used them once, utterly disappointed
You must be referring to someone else. Rebeltech went out of their way to make clients' lives easier - they shouldn't even be mentioned in the same breath as Thievetech. Either that, or you are a shareholder at Thievetech, because this doesn't correlate to reality.
 

rinners

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False. They couldn't even setup Payfast on their site.

Most don't want to because of the 3% the banks take for credit card transactions. They would have to put up their prices by 3% to cover this. Also there's no pay fast on wootware is there? And they state the 3% discount is already built into their pricing.
 

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